Hoteller i Centrale Massachusetts

"Room was clean… free breakfast was great"

"fint for 1 nat, vores værelse var langt fra hovebygning og restaurant/bar der er ikke morgenmad men gratis søde kager, bager tinge (alt for sødt og fedende)- gratis kaffe "

"Clean, still trying to find my perfect room there, close to the elevator is on the noisy side. And being from the West coast, 11 am check out is 8 am to me, that sucks when you are on vacation! They graciously gave me a later checkout (noon/9) it's an old place, I love it there, but it has it's problems, lost heat and hot water last stay in April, they are still running on a back up boiler, I expect they will be shutting down for repairs soon. Also found out that the property is for sale"

"Pleasant stay"

"Great value for weekend soccer tournament . Would definitely stay again!"

"The room was clean. Everything worked as it should. Breakfast was ready on time and was very good."

"The staff wasn’t as welcoming as I thought it would be woman in the kitchen. She was excellent. She was very welcome and very attentive, but other than that, it was just an OK stay"

"Great location. The room was clean and comfortable, and the kids loved playing in the indoor pool."

"I have stayed here many times, and the hotel is always clean, staff friendly, and love that it’s close to many stores and restaurants."

"The staff at front desk were rude! I have been trying to get in touch with a supervisor from this property for over a week now! I paid the full bill for the stay in Expedia and Fairfield Auburn charged me AGAIN for the room and is now refusing to refund my money. On top of all of that, Expedia is refusing to assist. I will NEVER use Expedia and and I will NEVER stay at another Fairfield Inn. Your customer service is pathetic."

"Very good stay, excellent clean room, very good breakfast, really nice lobby/breakfast room and halls. Very quiet. The desk needs to be manned more consistently. Each time I went to the desk, it took a few minutes for someone in the back room to notice I was there - they were otherwise very helpful."

"We left late and did not stay over. We had 2 large thick spiders in our room. No one could sleep after that. We drove home at 11pm instead of staying."

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"Room was clean. Lighting is spotty, room was dark. Overall we had a good stay."

"I got there very late and the attendant woke up and checked me in within minutes. Everything was clean and tidy. I would absolutely stay there again."

"Booking through Expedia did not offer the same customer service friendly staff as you would booking directly with the hotel. Once the check in issue was resolved, my stay was good. Breakfast buffet was a highlight for our family needs. Would recommend!"

"I would not stay here again because it felt dirty and unsafe for $275 a night."

"Time for a make over. Property and hotel getting old, it would certainly be a good idea for a major make over. Beds are comfy, room and bath very clean, but that bathroom is small and the door doesn’t help. We’d stay again, family in the area, it just needs some changes and refreshing."

"We requested a room with handicap access. What we got was anything but. The room was at the end of a very long hallway, a distance that was nearly impossible for the handicapped individual."