Luksushoteller i Central Chicago

"Super service i front desk omend lidt langsom opbringning af bagage og en noget sen levering af mad efter ankomst. Fik leveret lænestol til værelset; meget fin service. I forhold til sidst er der dog tilbagegang på nogle serviceparametre. For eksempel er opfyldning af amenities mere sparsom og værelset gøres ikke længere klar til aftenen. Rengøringen bortskaffer heller ikke tomme flasker. Meget sparsomt udstyr i køkkenet, men ellers absolut veludstyret værelse. Fantastisk udsigt, som næppe fås...

"We’ve stayed at some really nice hotels so keeping that in mind, we had high expectations for this being our first Ritz Carlton stay and it just fell really flat. The front desk staff were nice enough but nothing overly warm or anything that separated it from any other hotel. The room was clean but again pretty average. The bed was very comfortable but the pillows which are down or down alternative had such a low fill power, they were just awful. The most disappointing part of the stay was by...

"We love the Peninsula in general but this time the concierge failed BIG TIME. Being from Europe and happen to be in the US in the 4th of July , we asked for a restaurant/ vennue where ofc we would be able to see fireworks.. we where booked at a restaurant where not one single piece of firework was visible throughout the whole night . This was the ONLY criteria for the conceirce to take care of and it was a TOTAL failure.. had we had a good dinner that could have made up for some of the failure...

"Excellent all around."

"Wonderful Hotel will definitely be looking forward to going back."

"Everything was perfect!"

"Overpriced and overloaded. vallet parkning is FAR too expensive. Staff forgot our breakfast order due to far too many guest in the restaurant. Not really value for money."