Hoteller i Castelnau-Valence

"Skønt og kæledyrsvenligt hotel med meget fin indretning i dejlige omgivelser. Fantastisk og serviceminded personale. Her kommer vi gerne igen en anden gang 😊"

"God service "

"Fantastisk beliggenhed"

"The summer music festival right outside the window made sleeping hard, but the real nightmare didn't start till the next morning. My son-in-law had to leave very early, and my daughter saw him off, but after that, she couldn't get back in. Turns out there had been a power outage during the night, which had knocked out the lock system and the a/c system of the hotel. Several hours later, we woke up and discovered the first daughter outside, who managed to get in and notify everyone - except my other daughter who was on another floor and now got locked out! We had to leave chairs in the door to our rooms which consequently without a/c got very hot as we were packing up. We couldn't leave as one daughter still had her stuff locked in her room and the hotel staff were clueless - until my girl managed to pick the lock herself with her shoelace! Fortunately, when we were leaving several hours delayed, the hotel promised to refund the money for the night's stay as compensation - which seems extremely fair: Even if everything else sucked completely, at least owning up to their mistakes would be one positive thing I could say about this hotel. We watched them do refunds for other guests, but somehow we managed to leave with only their promises and without the refunds being done immediately. So now, 4 weeks later, we have not received the money and the hotel is not responding to our emails. Which if you have read this far will probably not surprise you. Don't go here."

"Super lejlighedshotel med perfekt beliggenhed og p-kælder lige udenfor hotellet. Værelset (2 voksne og 2 børn) var helt perfekt med 2 værelser (soveværelse og stue med sovesofa). Super flot hotel og skøn udsigt. "

"Godt hotel til pengene, fin service, og Nimes er en fremragende by, hvor hotellet ligger godt placeret."

"Rigtig god indkvartering- har boet der før, og det begynder at være lidt slidt"

"Hotellet er charmerende og tæt på alle byens seværdigheder. Bygningen er en smuk historisk bygning. Desværre var værelset lidt skuffende, stik-kontakten ved sengen virkede ikke, aircondition havde svært ved at køle rummet og sidste nat dryppede det fra loftet - hvilket personalet ikke virkede til at være så optaget af. Vil nok vælge andet hotel en anden gang "

"Skøn lille hotel, med charmerende værelser. Virkede ikke så stort, hvilket var rart, da pool området derfor var roligt og til at være. "