Hoteller med pool i Castelmuzio

"This was a very disappointed stay. No where near 5 star service they claim. Room were only equipped with heaters, no aircon available. Breakfast was mediocre and lacked being refilled. Reception was not open at the hours indicated. We were 2 people, but only given 1 towel. When trying to find staff to give us another, nobody was available. Only after waiting for the end of breakfast could we receive the towel. This place claims to be quiet luxury, but it was overfilled with people and lacked...

"Whilst the infrastructure and location were classic Tuscany, the hospitality (staff engagement & food) were underwhelming. It never felt welcoming & it was challenging to discern who were the owners, staff or guests. It was often unclear how their systems operated, ie how to purchase wine/drinks, when dinner or breakfast would be available & the service was extremely slow. We stayed for 3 nights & ate dinner there each night (meal ~€50 pp) as had been tempted by the photos of gorgeous food when...

"A beutiful hilltop fsmily run small hotel. The views are stunning, the building with a character, sweeping pool. Nice and quite. Close to Pienza (10 min car ride)"

"Absolutamente perfecto. Todo my limpio y nuevo..staff super amable y resolutivo..el desayuno buenísimo y diverso y de gran calidad el hotel me sorprendió... mucho mejor que en las fotos"

"Beliggenhed, charmerende sted, udsigt💚 Personalet skaber god atmosfære💕"

"We had an amazing time staying at this property: the staff were super helpful, going beyond what was expected to accommodate our late arrival. The room was very clean and cozy looking, the views surrounding the property were breathtaking, we couldn’t believe our eyes. The view of the property were we had our breakfast, looked like a postcard. I highly recommend this place and would love to visit it again"