Hoteller i Castelletto Cervo

"Hotellet lever ikke op til nogen rimelig standard. Vi kom tidligt - og personalet var søde at give os nøglen til værelset - på det tidspunkt var det ikke rengjort og der lugtede af røg. Der lå cigaretskod i toilettet. Der var nogenlunde rent, sengen redt med fine langner men med tæppe og dyne som var ulækre og fyldt med fjer. Der var meget larm fra værelser, hund, m.m Morgenmaden var ringe og i restauranten lugter af hund. Vi kommer aldrig tilbage"

"Our arrival at the hotel was unfortunately not a pleasant one due to some issues with the front desk staff. However, I must say that the duty manager and the leadership team handled the situation with remarkable professionalism. They reacted immediately after check-in and took concrete steps to make things right, which truly helped turn the experience around. It’s very important to have a management team that listens to its guests, and in this case, they absolutely did. Their prompt and respectful response made a big difference. I can warmly recommend this hotel. Even if something goes wrong, you can be confident that they will take action and do their best to resolve the matter. That level of commitment and service only makes the hotel better and stronger in the long run. "

"Det var ligesom en tidslommes indvendigt en overraskelse ,udvendig en betonklods "

"Ganske udemærket hotel .! Lidt slidt men fin service Og rent og pænt. "