Hotel i Cassine Village, Santa Rosa Beach

"Booked a 5 night stay through Expedia. Plans changed, so I called the hotel a week ahead to say I’d arrive a day late. They said no problem, they’d check me in when I got there. On arrival, they couldn’t find my reservation. After standing there silently for ten minutes, I got a room key. Once we settled in, another guest walked in, he’d been assigned the same room. A few minutes later, someone knocked asking my last name, promising we wouldn’t be disturbed again. 45 minutes later, kids...

"I had made my reservation, when I got there they told me they had cancelled my reservation. It was one of the worst experiences. I had to sleep in my car for that night till next day I found a room in another hotel"

"Ganske fint sted, og beliggenheden er super, gåafstand til stranden, som er virkelig lækker, og spisemuligheder inden for gåafstand også. Men det er meget slidt, og jeg synes samlet set, at det var for dyrt i forhold til det og sammenlignet med, hvad vi har får for pengene andre steder. Servicen var ok, morgenmaden var god! "

"Sand all over the room, only cleaning every 2nd. Or 3rd. Day. For the amount we pay it os serious not fine. Way to much noice from the a/c. Damp and smelling in the room. Bad service from the reception. "

"This was an amazing experience we will be back next year!"

"Overall, the property itself is very nice. The pool area was beautiful and clean. But our room itself was not. There were unsettling stains on the upholstery of the bed. And the pullout couch bed had urine stains on it. I had to go out and purchase an air mattress for my children to sleep. The living room rug was filth. Overall, the room just didn’t have that beach vacation getaway vibe. But I think with a little makeover, it would’ve been perfect! Also, the walls are quite thin. Our neighbors...

"The hotel was wonderful, super clean, close to pier park and the kids loved the pool."

"Couldn’t ask for anything better."

"My family consisting of a 16 year old and 8 year old had a great stay at Home2 Suites by Hilton Santa Rosa Beach. A very special Thank You to Yong (Front Desk Reception) who took amazing care of the check-in, any needs or concerns my family and I during our stay and providing tips/advice on all the events/beaches/experiences for an amazing vacation. Yong truly instrumental in providing positive experience for the 10 days that my family and I were there. Of note as well, the kitchen staff and...

"Very nice location and great amentites. Lot of trash/plates/glass etc in the hallways, definitely short staffed. All trashcans overfilled. No sanitizer wipes or liquid."

"Beautiful, brand new property. Free hot breakfast, free dinner and free alcoholic drinks for adults."

"Well equipped hotel with nice staff and modern amenities. Could have used more places to hang wet clothes, and also the hotel phone didn’t work. Generally good stay"

"This condo/apt was amazing. Plenty of dishes/silverware were provided. Including a coffeepot, large toaster, blender, and teapot. They even had a laundry basket, iron/ironing board, and plenty of towels. They even provided puzzles & monopoly game!"

"Location, staff and food."