Spahoteller i Casamicciola Terme

"Dejligt hotel - servicen fra personalet var meget forskellig alt efter hvem man blev mødt af… Trist at man på dagen man checker ud ikke må bruge poolen med mindre du laver sent check ud og betaler 50 euro mere… synes det er urimeligt.. Parkeringen var også urimelig dyr.."

"Dyr parkering. Lidt skuffende at man bliver forlangt ekstra betaling af parkering. Portieren sagde 30 og vi blev opkrævet 40 euro "

"I had booked a standard room as depicted in the pictures. When I arrived I was given a small, dark and damp room with only two small windows set at above head height. In other words it resembled a prison cell and look nothing like the pictures. I was not warned about it either before arriving. When I arrived I had to upgrade and pay for it to get a room with actual windows. That room then had problems with noisy ventilation which kept me awake. I find this quite unsatisfactory. "

"For me this is a 4 star hotel not a 5 star It is missing the exclusivity that I would expect from a 5 star hotel "