Diverse

Anmeldelser af ibis budget Cardiff Centre

2.5 out of 5
ibis budget Cardiff Centre
Tyndall Street, Cardiff, Wales

Anmeldelser

7,8

Godt

Bedømmelse på 10 − Fremragende. 350 af i alt 1001 anmeldelser" "
Bedømmelse på 8 − Udmærket. 371 af i alt 1001 anmeldelser" "
Bedømmelse på 6 − Okay. 149 af i alt 1001 anmeldelser" "
Bedømmelse på 4 − Dårligt. 71 af i alt 1001 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 60 af i alt 1001 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

7,4/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Jacob, Kolding

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2019

4/10 Dårligt

Ryan

Synes ikke om: Service og personale, faciliteter
It’s really old in the inside, some of the staff are not that friendly
Overnattede 1 nat i maj 2024

10/10 Fremragende

Hiroyuki

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Reasonable and clean. Convenient location.
Overnattede 1 nat i april 2024

6/10 Okay

GUY, WEST CALDER

Rejste med partner
Synes godt om: Rengøring, service og personale
A decent reasonably cheap (for a major city centre) basic hotel. Clean basic room in a convenient location.
Overnattede 2 nætter i maj 2024

6/10 Okay

Andrew

Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Rooms are very basic , no tea/coffee in the room , one very cheap thin pillow. No aircon so opened windows but window directly over ventilation units so very noisy. Location great and staff were all very pleasant. However toilet on the groundfloor was resembling a festival toilet (8:30am on a sunday )
Overnattede 1 nat i maj 2024

10/10 Fremragende

john

Rejste med partner
Synes godt om: Rengøring, service og personale
Helpful reception staff on arrival,room very basic but clean and functional,breakfast good overall a good night’s sleep.everything I would expect, well done Ibis.
Overnattede 1 nat i maj 2024
Svar fra Oksana den 7. maj 2024
Hi John,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Regards

10/10 Fremragende

Nicolas, Dijon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent accueil même si je ne parle pas un mot d'anglais Merci encore
Overnattede 4 nætter i april 2024
Svar fra Oksana den 7. maj 2024
Hi Nicolas,Thank you for your review. We will share this with our team to let them know how we are doing.Regards

8/10 Udmærket

Phil

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
One of two lifts was broken for duration of my stay
Overnattede 4 nætter i april 2024
Svar fra Oksana den 3. maj 2024
Hi Phil,We really appreciate you taking the time to share your rating with us. We are very sorry for any inconvenience during your stay We look forward to seeing you again soon.Regards,Oksana

10/10 Fremragende

Becki

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, tidy and helpful staff
Overnattede 2 nætter i april 2024
Svar fra Oksana den 25. apr. 2024
Hi Becki,We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Regards,

6/10 Okay

Pierr

Synes godt om: Service og personale
Ok
Overnattede 1 nat i april 2024
Svar fra Oksana den 25. apr. 2024
Hi Pierr,We really appreciate you taking the time to share your rating with us. We hope to see you again.Regards,

2/10 Forfærdeligt

Aaron

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Kamilla den 21. apr. 2024
Dear Elizabeth, Thank you so much for taking the time to leave an excellent rating. We hope to see you again soon.Kind regards Kamilla Robak

2/10 Forfærdeligt

daisy

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
having no parking on property doubles the price of the room. i went with my friend and the shower was in the middle of the room so it was ridiculously awkward and the door was see through.
Overnattede 2 nætter i april 2024
Svar fra Kamilla den 8. apr. 2024
Dear Daisy, Thank you for sharing your recent experience with us. We truly appreciate your feedback as it helps us identify areas where we can improve our service.We understand that parking is an essential consideration for our guests, and we regret any inconvenience caused by our limited parking options.Regarding your comments about the room amenities, we apologize for any discomfort you experienced. Your feedback about the placement of the shower and the transparency of the door is valuable to us.We are committed to providing exceptional experiences for all our guests, and we hope you will consider giving us another opportunity to exceed your expectations on a future visit.Warm regards Kamilla Robak

8/10 Udmærket

Gary

Overnattede 1 nat i marts 2024
Svar fra Kamilla den 22. apr. 2024
Dear Gary, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soonWarm regards Kamilla Robak

10/10 Fremragende

Mark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Kamilla den 3. apr. 2024
Dear Mark, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Warm regards Kamilla Robak

10/10 Fremragende

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location for both Cardiff Bay and the city centre. Parking outside although you have to book and pay separately. It’s worth it. Basic rooms but for the price, it’s a bargain. Clean with good facilities- bar, breakfast (extra) and snack machines. Co op just across the road. Would definitely use again😊
Overnattede 1 nat i marts 2024
Svar fra Oksana den 25. apr. 2024
Hi Kelly,Thank you for your excellent rating and we hope that your next visit will be as pleasant as the previous one.Regards,

10/10 Fremragende

Kevin

Exactly what you want from an inexpensive hotel. Very friendly helpful staff
Overnattede 1 nat i marts 2024
Svar fra Kamilla den 30. mar. 2024
Dear Kevin, Thank you so much for your kind words! We're thrilled to hear that you found exactly what you were looking for during your stay with us. Our team takes great pride in providing exceptional service, and it's wonderful to know that you found our staff to be friendly and helpful. We appreciate your feedback and hope to welcome you back again soon!Warm regards Kamilla Robak

8/10 Udmærket

Ian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
WE had just 0ne night stay. The room was very good in all ways. The staff in the reception and dining area were very friendly and helpful.
Overnattede 1 nat i marts 2024
Svar fra Kamilla den 30. mar. 2024
Dear Ian, We're delighted to hear that you enjoyed your brief stay with us! It's wonderful to know that you found our room to be excellent in every aspect. Our team works hard to ensure that every guest feels welcomed and supported, so we're thrilled that you found our reception and dining staff to be friendly and helpful. Thank you for taking the time to share your experience, and we hope to have the pleasure of hosting you again in the future!Warm regards Kamilla Robak

10/10 Fremragende

Sharron

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic basic, clean room. Good price for a budget hotel.
Overnattede 1 nat i marts 2024
Svar fra Kamilla den 25. mar. 2024
Thank you for your review! We're thrilled to hear that you found our basic, clean room fantastic and that you appreciated the good price. We hope to welcome you back soon,Warm regards Kamilla Robak

6/10 Okay

Joe

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Staff very rude
Overnattede 2 nætter i marts 2024
Svar fra Kamilla den 25. mar. 2024
We sincerely apologize for any inconvenience caused by the behaviour of our staff. Please rest assured that we take your feedback seriously and will address this matter promptly. Thank you for bringing this to our attentionKind regards Kamilla Robak

6/10 Okay

Mark

Overnattede 2 nætter i marts 2024
Svar fra Kamilla den 14. apr. 2024
Dear Mark, Thanks so much for sharing your experience with us. We hope to see you again soonWarm regards Kamilla Robak

10/10 Fremragende

Chris

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
pet friendly hotel, it was great to take the dog out and stay out overnight. the room was nice and cosy and clean. the facilities were nice and the breakfast was excellent. for the price you can't go wrong. very enjoyable stay thanks.
Overnattede 1 nat i marts 2024
Svar fra Oksana den 24. mar. 2024
Hi Chris. Thank you for such a warm words, we really appreciate that. We will be happy to see you again.Kind regards.

10/10 Fremragende

Kim

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good area. Close to town centre and train station. Friendly and very helpful . Very clean .
Overnattede 1 nat i marts 2024
Svar fra Kamilla den 18. mar. 2024
Thank you for your positive feedback! We're delighted to hear that you found our hotel in a very good area, close to the town centre and train station. We're also glad you found our staff to be friendly and very helpful, and that you were impressed with the cleanliness of our facilities. We appreciate your kind words and hope to welcome you back again soon!Kind regardsKamilla Robak

10/10 Fremragende

Rhian

Rejste med partner
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
In walking distance of the city centre
Overnattede 1 nat i marts 2024
Svar fra Kamilla den 18. mar. 2024
Thanks so much for sharing your experience with us. We hope to see you again soon.Warm regards Kamilla Robak

8/10 Udmærket

Sue

Overnattede 2 nætter i marts 2024
Svar fra Kamilla den 30. mar. 2024
Dear Sue, Thank you so much for taking the time to leave us a rating. We look forward to seeing you again soon.Warm regards Kamilla Robak

6/10 Okay

Peter

Rejste med partner
Location is excellent, walkable to city center and arcade. Room floor very dirty. Looks like not clean for ages. No table and chair in the room, very less space in the room to move about. Front desk open 24hrs. Very helpful. Need to pay extra for parking.
Overnattede 3 nætter i marts 2024
Svar fra Kamilla den 18. mar. 2024
Thank you for sharing your feedback with us. We're pleased to hear that you found our location excellent, with easy access to the city centre and arcade. However, we apologize for the cleanliness issues you experienced in your room. This falls below our standards, and we'll address it immediately with our housekeeping team to ensure a more thorough cleaning process in the future.Regarding the room space and amenities, we apologize if it didn't meet your expectations. Your comments about the lack of a table and chair, as well as the limited space, have been duly noted. We're glad to hear that our front desk staff were helpful during your stay. Regarding parking, we understand that additional charges may be inconvenient. We'll review our parking policies to ensure they align with the needs and expectations of our guests.Once again, thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back for a more satisfying stay.Kind regardsKamilla Robak

8/10 Udmærket

Abbie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice and easy hotel!
Overnattede 2 nætter i marts 2024
Svar fra Oksana den 6. mar. 2024
Thank you for your feedback. We will be happy to see you again.Kind regards

6/10 Okay

Rachel

Rejste med familie
Synes godt om: Service og personale
Staff couldn't find my booking for a few minutes, which was worrying!! Room was very basic, only 2 towels, no hand towel/ hair towel. Sink in room was blocked and loo roll holder was broken. There's only 2 plugs and they're under the TV so you can't see in a mirror when drying your hair. Bed was clean and comfortable and room was ok for the one night we needed. Parking needs to be booked in advance as it's privately owned and there's no street parking anywhere close by. Easy to walk into Cardiff city centre, just cross the road and go over the bridge.
Overnattede 1 nat i februar 2024
Svar fra Kamilla den 4. mar. 2024
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced upon arrival due to the delay in locating your booking. We understand that the condition of the room did not meet your expectations, and we apologize for the issues with the amenities and maintenance. Your feedback is invaluable to us, and we will address these concerns with our team to ensure improvements are made. We are glad to hear that you found the bed comfortable and that the location suited your needs. We will also take note of your feedback regarding parking and make sure to communicate this clearly to future guests. Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.Kind regards Kamilla Robak

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Basic but fine for what I needed
Overnattede 1 nat i februar 2024
Svar fra Megan Evans den 3. mar. 2024
Dear David, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you are traveling to our area gain soon, don’t hesitate to call us.

10/10 Fremragende

Jamie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Mind out for the chargeable car park!
Overnattede 1 nat i februar 2024
Svar fra Olena den 26. feb. 2024
Dear Jamie,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We're always striving for perfection, and we appreciate your valuable feedback.Hope to welcome you back in the future.Kind Regards,Ibis Budget Cardiff Centre

6/10 Okay

Bethan

Overnattede 1 nat i februar 2024
Svar fra Olena den 15. feb. 2024
Dear Bethan,Thank you so much for taking the time to rate us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time .Kind Regards,Ibis Budget Cardiff Centre

6/10 Okay

Julie

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Olena den 11. feb. 2024
Dear Julie ,Thank you for taking the time to leave us a rating of your recent stay at our hotel. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Kind Regards,Ibis Budget Cardiff Centre

10/10 Fremragende

Alexander

Overnattede 2 nætter i februar 2024
Svar fra Oksana den 24. mar. 2024
Hi Alexander. Thank you for your high score .We will be glad to see you again.Kind regards.

10/10 Fremragende

Ken

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient location. Comfy bed
Overnattede 2 nætter i februar 2024
Svar fra Kamilla den 7. feb. 2024
Thank you! I'm glad you found the location convenient and the bed comfortable. We aim to provide a cosy and convenient stay for all our guests.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regards Kamilla Robak

10/10 Fremragende

Andrew

Overnattede 1 nat i december 2023
Svar fra Megan Evans den 4. feb. 2024
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

6/10 Okay

Sean

Synes godt om: Rengøring
Room was very clean and utilitarian
Overnattede 1 nat i januar 2024
Svar fra Kamilla den 3. feb. 2024
Thanks so much for sharing your experience with us. We hope to see you again soon.Warm regardsKamilla Robak

6/10 Okay

Kait

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Kamilla den 3. feb. 2024
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.Warm regards Kamilla Robak

8/10 Udmærket

MICHAEL

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i januar 2024
Svar fra Kamilla den 3. feb. 2024
Thank you for your excellent rating and we hope that your next visit will be as pleasant as the previous oneWarm regards Kamilla Robak

8/10 Udmærket

Elroy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Many thanks for a pleasant stay.
Overnattede 4 nætter i januar 2024
Svar fra Olena den 27. jan. 2024
Dear Elroy,Thank you for your positive review and for choosing our hotel.We are so delighted to know that you enjoyed your stay with us.Hope you'll be able to visit us again in the future.Kind Regards,Ibis Budget Cardiff Centre

10/10 Fremragende

Ryan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra Megan Evans den 25. jan. 2024
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

6/10 Okay

Jasmine

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Budget - get what you pay for
The service and hospitality of staff is amazing! I know its a budget hotel but my god the beds are like cement. Theyre so hard and uncomfortable. Both me and my partner have sore backs from the stay. The cover is very thin and the bedding is bigger than the actual cover leaving you with thin fabric in many places. If youre a fairly new couple that is not 100% comfortable with each other, avoid. You can hear everyones business on the toilets as theres barely room to turn around in there. We also had a loud group in the hallway that was laying on the hallway floor at midnight. Screaming, laughing and calling their friends. Was 8 of them in the opposite room and could hear everything.
Overnattede 9 nætter i januar 2024
Svar fra Olena den 22. jan. 2024
Dear Jasmine,Thank you for your kind words about our staff and hospitality. We genuinely appreciate your feedback regarding the bed comfort and room layout. We apologize for any inconvenience caused and assure you that your concerns will be shared with our team for improvement. We hope to welcome you back for an enhanced experience.Kind Regards,Ibis Budget Cardiff Centre

10/10 Fremragende

Elroy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Happy w / my stay.
Asked for a floor on the top floor away from the traffic and they sorted me out lovely - Many thanks.
Overnattede 3 nætter i januar 2024
Svar fra Kamilla den 21. jan. 2024
Thank you for taking the time to share your positive experience! We're thrilled to hear that our team was able to accommodate your request for a top-floor room away from the traffic.Your satisfaction is important to us, and we're delighted that we could make your stay more enjoyable. We appreciate your kind words and look forward to the pleasure of welcoming you back in the future. Warm regards Kamilla Robak

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i januar 2024
Svar fra Kamilla den 21. jan. 2024
Dear David, Thanks so much for sharing your experience with us. We hope to see you again soon.Kind regardsKamilla Robak

10/10 Fremragende

Jade

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i november 2023
Svar fra Kamilla den 21. jan. 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.Warm RegardsKamilla Robak

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great service
Great location and parking available via Just Park. Comfortable, clean and hot shower. Managed to forget a couple of items upon departure which were found by the hotel staff and was easy to arrange their safe return. Great stay for our visit to Cardiff
Overnattede 1 nat i januar 2024
Svar fra Kamilla den 21. jan. 2024
Thank you for taking the time to share your positive experience! We're delighted to hear that you enjoyed our great location, convenient parking via Just Park, and the comfort of your stay with us.We're especially pleased that our staff could assist in retrieving and safely returning the items you left behind. Ensuring our guests have a seamless and enjoyable stay is our top priority.We appreciate your kind words and look forward to the opportunity of welcoming you back for another great stay during your visits to CardiffWarm RegardsKamilla Robak

8/10 Udmærket

Steve

Rejste med familie
Nothing wrong with the property but trying to get access to it and the issues with parking was a problem in trying to get to the hotel.
Overnattede 1 nat i januar 2024
Svar fra Olena den 22. jan. 2024
Dear Steve,Thank you for taking the time to share your experience. We're pleased to know that you found no issues with our property. However, we apologize for any inconvenience you faced with access and parking. Your feedback is valuable, and we will assess these aspects to enhance our guests' experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother and more enjoyable stay.Kind Regards,Ibis Budget Cardiff Centre

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024
Svar fra Olena den 16. jan. 2024
Dear Guest,Thank you so much for sharing your rating of Ibis Budget Cardiff Centre.Hope you enjoyed your visit .Looking forward to welcoming you back next time.

10/10 Fremragende

Agustin

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Short walking distance to shops and restaurants.Great location
Overnattede 2 nætter i januar 2024
Svar fra Olena den 13. jan. 2024
Dear Augustin,Thank you for taking a moment to share your experience at Ibis Budget Cardiff Centre.We are so pleased to know you found our location convenient.Hope you'll visit us again soon.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Solo trip to Cardiff
The room was warm, functional and secure but I did notice some damage from previous use & debris in the shower extraction vent. I probably will be rebooking this hotel again though as the staff were friendly & helpful & it is a good price for what I got. I did think about going to argos for a little kettle so I could've had a cuppa before bed, or when I first woke up as there wasn't one in the room.
Overnattede 2 nætter i januar 2024
Svar fra Olena den 22. jan. 2024
Dear Guest,Thank you for your positive comments on our warm and secure rooms, affordable price and friendly staff.We are really sorry that we were not able to provide you kettle in the room as such facility is not offered our budget brand. However we do offer hot beverages in our restaurant.Thank you again for sharing your experience . Hope you'll visit us again in the future.Kind Regards,Ibis Budget Cardiff Centre

6/10 Okay

Christopher

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Infracstruture passable
Très bon sejours,personnel accueillant et tres serviable Environnement et propreté satisfaisant
Overnattede 3 nætter i december 2023
Svar fra Olena den 13. jan. 2024
Dear Cristopher,Thank you for sharing your positive review regarding your recent stay in Ibis Budget Cardiff Centre.We take pride in providing a clean and comfortable space for all of our guests, so our teamappreciates that you noticed. Looking forward to welcoming you back.