Hoteller nær Captain Cook Lookout

"No email response on early check in request - door locked and only able to get in within 2-5pm. Room was located 3 metres from reception so was v noisy with guests arriving/leaving. No physical keys provided - access by electronic keypad - due to a power outage I was unable to access the hotel - this is ridiculous. I had to bang on windows until another guest opened the door for me during a storm event. No communication from the hotel during or after. This is not acceptable. "

"Great flexible service, easy."

"Lovely stay as the hotel is centrally located and the bed was super comfortable "

"Clean room and warm and comfortable. Breakfast was a treat."

"Very clean comfortable room, helpful and friendly staff, great experience"

"Such a great room! Overlooked the "lake" but easy access to the beach and a beautiful view. The room was super clean, well maintained and quiet. The staff were so friendly and had great recommendations!"

"Friendly staff, was great to just relax by a quiet pool in the sun"

"Was absolutely happy will be staying again couldn't fault it. Andrew Graham "

"Everything worked well,room was clean and tidy. We will fully recommend. "

"Upon arrival the staff at reception was warm and welcoming although when we checked into our room I was far from impressed. Our towels were dirty but had been folded in a way to try and disguise the dirtiness. The bed covers and sheets had stains on them which was appalling and the hot water didn’t work in our room. It says it’s supposed to be a 4 star hotel but honestly wouldn’t go past a 1 star. Very disappointed. "

"From the moment we arrived I knew it was going to be a very pleasant experience. The staff were super lovely. The hotel is new and absolutely beautiful. The room was spacious. The complimentary waters were a nice touch. The Brit’s water station outside was nice. The only thing that I could suggest is that the parking cost is included with the room fee as it’s not a cheap place to stay. "

"Located at the beach. Clean and spacious room. The bed could be better. A top mattress would have helped a lot "

"I reckon every time house keeping comes in they should replace towels and sheets , as we stayed for more then 3 nights and noticed the first time they came in they used the same sheets. We knew it was the same sheets because we took them off the first night and left it on the floor and we came back and noticed the same sheets were on the bed. Besides that we enjoyed our stay staff were very friendly and welcoming, Will definitely be back in the future. "

"We had a wonderful two-night stay and couldn’t be happier with the experience. We chose this motel because it’s not on the main road, thus it’s very quiet and comfortable resting at night! The rooms and bathrooms are spotlessly clean and newly renovated, making everything feel fresh and comfortable. Check-in was quick and easy, and the staff were genuinely friendly and welcoming. Parking was never an issue — even with high occupancy, there was plenty of space available. Most importantly, the...

"Staff at checkin and the restaurant were brilliant. The room was very clean, modern, comfortable and quiet. Great access to the beach and foreshore walk. Would definitely stay again!"