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Anmeldelser af Grand Hotel of Cape May

2.5 out of 5
Grand Hotel of Cape May
1045 Beach Avenue, Cape May, NJ

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 510 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 286 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 111 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 60 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 33 af i alt 1000 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Kimberly, Billings

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra ms den 28. maj 2024
Good morning, Kimberly. We are delighted to see that you enjoyed your stay. We do appreciate your feedback and look forward to your return.

10/10 Fremragende

James, Solon

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Location
Overnattede 2 nætter i maj 2024
Svar fra MS den 28. maj 2024
Good morning, James, we are fortunate enough to be located right on the beach. This provides our guests with easy access to the beach as well as breath taking views for our guests to enjoy. We appreciate your feedback and are happy to see you enjoyed your time here.

10/10 Fremragende

Susan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were not expecting to dine so much at Hemingway’s but breakfast lunch dinner and bar service were excellent. Highly recommend.
Overnattede 2 nætter i maj 2024
Svar fra ms den 23. maj 2024
Good afternoon Susan,We are very thankful for your comments regarding your stay and especially your dining experience in Hemingway's. Thank you again for sharing and we look forward to having you back soon.

10/10 Fremragende

Jenny

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only thing we didn’t like about the trip was finding cheap dinning.
Overnattede 3 nætter i maj 2024
Svar fra ms den 23. maj 2024
Good afternoon Jenny,Thank you for sharing your experience with us for your recent stay. We are delighted that you enjoyed your stay and sorry that you could not find that certain food price point. We hope that you do return again and please ask the front desk staff for some inexpensive dining options.

10/10 Fremragende

Angela

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed our stay and plan to revisit in the future.
Overnattede 2 nætter i maj 2024
Svar fra ms den 17. maj 2024
Good morning Angela and thank you for your review of your stay. We are delighted to hear that you enjoyed your stay and as well as your plans for a future return. We look forward to seeing you back here soon.

10/10 Fremragende

antonio

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Beautiful place,
Overnattede 3 nætter i maj 2024
Svar fra ms den 14. maj 2024
Good morning Antonio, We do appreciate the kind words.We take pride in our hotel and continue to improve in areas that are needed. We hope you enjoyed your stay and look forward to your return in the near future.

10/10 Fremragende

Anthony

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Don’t understand paying all the money and I could not park on the property on Saturday night. Also was very noisy where we were.Staff was great restaurant was ok.
Overnattede 2 nætter i maj 2024
Svar fra ms den 13. maj 2024
Good morning Anthony and thank you for sharing your stay with us. We are sorry for the parking concern. We do have multiple areas around the hotel including the back lot of the property. If this occurs during a future stay again, please see the front desk for your parking options. We look forward to seeing you back with us.

4/10 Dårligt

Stanley

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
We arrived 2:00 to check in Was told our room wasn’t ready and said we will get a text when ready. Waited until 3:30 to get in check in was 3:00 We never had to wait so long to get into a room
Overnattede 1 nat i maj 2024
Svar fra MS den 13. maj 2024
Good morning Stanley and thank you for sharing your stay with us. Unfortunately we had a full hotel both Friday and Saturday nights. With that said, sometimes check in rooms after 3pm as stated in our policy. We do hope you understand and thank you for staying with us.

10/10 Fremragende

Nicholas

Overnattede 2 nætter i maj 2024
Svar fra MS den 27. maj 2024
Good morning Nicholas. Thank you for taking the time to share your experience with us. We appreciate you staying with us and look forward to seeing you back here again.

10/10 Fremragende

Kerri-Ann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very comfortable environment, quiet, clean , lots of things to do in the area few blocks down as in golfing , arcade , beach access right across the street . I will be returning with my children’s for the summer .
Overnattede 2 nætter i april 2024
Svar fra Margie den 1. maj 2024
Thank you for choosing the Grand Hotel. We appreciated the wonderful review and can't wait to see you in the summer.

8/10 Udmærket

Xuejing

Overnattede 1 nat i april 2024
Svar fra MS den 20. maj 2024
Good afternoon Xuejing,Thank you for your review on the hotel and your stay. We appreciate you letting us know of your stay here at the Grand Hotel. We look forward to having you back here soon.

10/10 Fremragende

Stephen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra ms den 29. apr. 2024
Good afternoon Stephen. Thank you for your review of the hotel. We are delighted to see that you enjoyed your stay and hope to see you join us in the future.

8/10 Udmærket

Anthony

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Other than the beds being like a sheet of plywood- very great stay. Fun quiet weekend.
Svar fra ms den 23. apr. 2024
Good morning Anthony and thank you for sharing your experience. We do apologize for the bedding experience. Our mattresses are a pillow top matress. We will further investigate the room and make changes if we have to. We hope that you join us again in the future.

6/10 Okay

Jeanine

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
We stayed on the middle level, the people above us, which apparently are owned units, were incredibly loud. When we called to have this addressed the front desk dismissed our complaint because they owned the units. Literally was like construction from 6am to noon. We were unhappy especially because of the price we paid and we were completely dismissed.
Overnattede 2 nætter i april 2024
Svar fra ms den 22. apr. 2024
Good afternoon Jeanine we thank you for sharing your recent experience with us. The hotel consists of 173 hotel rooms and townhouses. All of these are rentable units in the hotel. The townhouses are not individually owned. With that said, there are quiet hours that are in place and must be followed. I will be following up with the front desk to look further into this. Thank you.

10/10 Fremragende

Kim

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place
Overnattede 1 nat i april 2024
Svar fra MS den 21. apr. 2024
Good morning Kim and thank you for sharing your experience with us. We appreciate your feedback and agree with you that, the Grand Hotel is a great place. We look forward to having you back.

2/10 Forfærdeligt

Stephen

Overnattede 1 nat i april 2024
Svar fra MS den 13. maj 2024
Good morning Stephen. Thank you for sharing your hotel experience with us. If there is anything you would like to discuss further, please feel free to contact us at anytime.Thank you

8/10 Udmærket

Norma

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra ms den 20. apr. 2024
Good afternoon Norma, We do appreciate taking the time out of your day to share your hotel experience, We do hope that you join us again in the near future.Thank you

10/10 Fremragende

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
First time stay won’t be the last
Overnattede 2 nætter i april 2024
Svar fra ms den 18. apr. 2024
What great news Chirstine. We are happy that you enjoyed your stay and can't wait for your return.Thank you for sharing your experience with us and future guests.

2/10 Forfærdeligt

Dave

Rejste med partner
Very old and dated . Needs major renovation popcorn ceilings filthy worn out carpet ! Highly recommend you don’t stay there . We left immediately after checking in , for 2 nights ! Just gross !
Overnattede 2 nætter i april 2024
Svar fra MS den 17. apr. 2024
Good morning Dave and thank you for sharing your experience with us. We are sorry the accommodations were not suitable for you. We continue to renovate/upgrade the entire hotel as time warrants. We do hope that you reconsider and experience the changes that we continue to make.Thank you.

10/10 Fremragende

Ron

Synes godt om: Rengøring
Overnattede 1 nat i april 2024
Svar fra MS den 15. apr. 2024
Good evening Ron and thank you for sharing your experience with us. We are delighted that you enjoyed your stay and hope to see you back in the near future.

2/10 Forfærdeligt

Christopher

Overnattede 1 nat i april 2024
Svar fra MS den 6. maj 2024
Thank you for sharing your stay with us. If you would like to discuss your stay further, please feel free to give us a call. Thank you.

10/10 Fremragende

Amanda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great property and great location!
Overnattede 2 nætter i april 2024
Svar fra MS den 11. apr. 2024
Good morning Amanada and thank you for your compliments on our hotel. We do appreciate everyone's feedback so we can constantly improve.We hope to see you back here soon.

8/10 Udmærket

Winifred Redden

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful indoor pool and hot tub.
Overnattede 2 nætter i april 2024
Svar fra MS den 10. apr. 2024
Good afternoon Winfred and thank you for sharing your experience with us. We are happy to hear that you had a chance to experience our indoor pool and hot tub. We are lucky to have those indoor amenities to offer our guests all year long.

10/10 Fremragende

Jamie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra MS den 10. apr. 2024
Good afternoon Jamie,We do appreciate your review and are happy to see that you enjoyed your stay. We do hope to have you back with us in the near future.

8/10 Udmærket

LaRonda, Denver

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Large indoor pool and hot tub were great on a cool windy spring weekend.
Overnattede 3 nætter i april 2024
Svar fra MS den 9. apr. 2024
Good morning LaRonda and thank you for sharing your stay with us. We are delighted that you enjoyed your time here and look forward to having you back soon.Thank you.

6/10 Okay

christopher

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
There is a courtyard where drunken guests gathered at night and made so much noise it was impossible to sleep. Such a shame that the hotel management did not intervene and the loud noises persisted well past 2am. Our experience otherwise was good but these drunken guests made sleeping impossible. Wouldn’t go back
Overnattede 2 nætter i april 2024
Svar fra MS den 8. apr. 2024
Good morning Christiopher and thank you for sharing your experience with us. We apologize for what you experienced. As staff is very limited overnight, we ask that guests report noise levels after quiet hours. Again, we apologize for your experience and do hope that you return for a more pleasant experince.

2/10 Forfærdeligt

James

We came in for coast guard graduation and I called the hotel and asked if we would be able to check in at 3 pm. I was told “Absolutely “ when we arrived, we were told our rooms were not ready and it was 4 pm. We were attending the coast guard dinner and since we didn’t have a room ready, our family of 8 had to get dressed in the Wawa bathrooms. We spent 500 dollars and was severely angered that nobody in the whole hotel was concerned that people’s rooms were not ready. Will never come back to this hotel.
Overnattede 2 nætter i april 2024
Svar fra MS den 8. apr. 2024
Good morning James and thank you for sharing your experience. We do understand that you arrived to the hotel early at 11:30am. We do have the policy of checking in by 3pm. We do apologize, as we missed the mark and checked you in at approximately 3:30pm. If there is another time that you would like to come back, we would like the opportunity to make it a better stay.Thank you

10/10 Fremragende

REBECCA

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Debbie den 6. apr. 2024
Thank yo u for choosing The Grand we appreciate your feedback and look forward to your return

6/10 Okay

Jennifer

Rejste med familie
Overall good.
Overnattede 2 nætter i marts 2024
Svar fra MS den 5. apr. 2024
Good morning Jennifer and thank you for sharing your comments and stay with us. We do hope to see you back here in the future.

8/10 Udmærket

Eurika

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The property was nice and clean it would of been perfect if the food quality was better
Overnattede 3 nætter i marts 2024
Svar fra MS den 3. apr. 2024
Thank you for letting us know of your stay. We do hope that you enjoy the remainder of your stay here.

10/10 Fremragende

Domingo

Overnattede 1 nat i marts 2024
Svar fra Margie den 24. apr. 2024
Thank you for choosing The Grand Hotel, We appreciate your feedback and hope to see you again.

10/10 Fremragende

Brian and Jess

Overnattede 2 nætter i marts 2024
Svar fra MS den 22. apr. 2024
Good afternoon Brian and thank you for sharing your experience with us. We are happy to see that you enjoyed your stay. We look forward to having you back in the near future.

6/10 Okay

Daniela

Rejste med familie
The hotel (lobby and indoor pool) were good. The room was very small and the beds extremely uncomfortable. I would advised against staying in the rooms next to the parking lot as the noise level in insane. I will not be staying here again. Overall I didn’t think that for the price the hotel was worth, especially because of the guest rooms. Cape May has many other options that I will try next time.
Overnattede 3 nætter i marts 2024
Svar fra MS den 1. apr. 2024
Good afternoon Daniela and thank you for sharing your stay with us. Unfortunately, with the layout of the hotel, the parking spaces outline each section of the hotel. We do appreciate you staying with us and sharing your concerns.

8/10 Udmærket

Mona

Overnattede 3 nætter i marts 2024
Svar fra Margie den 21. apr. 2024
Thank you for choosing The Grand Hotel. We appreciate your review and we hope to see you again.

10/10 Fremragende

Beena

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the pool and the Convenient of the ocean. Would definitely stay again.
Overnattede 2 nætter i marts 2024
Svar fra MS den 1. apr. 2024
Good morning Beena,Thank you for your comments. We are very fortunate to have an indoor pool for our guests to use during the year. We are happy to see that you and the family enjoyed it. We look forward to your return in the future.

10/10 Fremragende

Florence

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
From the moment we walked inside the main lobby. It was so clean and lightly colored decor. Not too many rugs, very clean. The room was so beautiful and well equipped and the balcony view was amazing. I do suggest a lifeguard for the indoor pool. Children were not properly watched by their parents playing rough in the water. So maybe a set of rules for someone to imply like a lifeguard. Other than that amazing cant wait to come back !
Overnattede 1 nat i marts 2024
Svar fra MS den 30. mar. 2024
Good morning Florence,We do appreciate your comments/review regarding your stay. We do appreciate you sharing and are delighted that that you are enjoying your stay. Please enjoy the weekend and have a wonderful Easter holiday.

10/10 Fremragende

Olivia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Awesome hotel, beautiful, right across from the beach, and a great price! Stayed only one night since we were there for the USCG graduation, but wish we stayed longer!
Overnattede 1 nat i marts 2024
Svar fra MS den 22. mar. 2024
Good morning Olivia and thank you for sharing your experience with us. We do appreciate your review and please inform the Coast Guard graduate we appreciate his or her service.

8/10 Udmærket

Dr. Antero

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Bedside light and electrical outlet and usb outlet not working
Overnattede 1 nat i marts 2024
Svar fra MS den 18. mar. 2024
Good afternoon Dr. Antero, thank you for sharing your experience with us. We appreciate your helpful comments and know that our staff will be making sure these items are addressed. We do hope to see your return in the future.

8/10 Udmærket

MICHELLE

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The pool and restaurant was closed.
Overnattede 1 nat i marts 2024
Svar fra MS den 13. mar. 2024
Good morning Michelle and thank you for your comments. We hope you enjoyed your stay here. We do appreciate your review and understand your concern regarding the restaurant and the pool. We are continuing to upgrade our Hotel and its amenities. Unfortunately, this is the only time to make these improvements. We hope you understand and look forward to having you back when these amenities are at their best.

10/10 Fremragende

William

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I came to Cape May to attend my friend's son's graduation from United States Coast Guard boot camp. After a long trip from the west coast, it was absolutely wonderful to be able to rest from my trip at the Grand Hotel. Approaching the hotel there was plenty of parking. Check in was a breeze (so was the weather...40mph gusting up to 60). The staff member checking me in was polite, professional, had a pleasant and friendly personality. She took time to give me handouts about the area including food establishments in the area that deliver food to your room. She was very helpful and for my whole stay all the staff answered my questions and all had wonderful personalities. Entering my room I couldn't have been more pleased. The room was immaculately clean. The bedding and towels looked and smelled clean. No bed bugs present. I was also suprised to find a small refrigerator/freezer, a closet equiped with an ironing board and iron, and when I opened up the cabinet under the bathroom, I found a hair dryer! Nice lighting above the sink in the bathroom. Two people can get ready for an event...one can shower in the bathroom with the door closed then use the sink and mirror to get ready while another person can get ready at the second sink with large mirror immediately adjacent to the bathroom. It really expedites getting ready if two people are on a tight schedule. The room had a round table, a table in front of the couch (fold out bed), cable TV, a nice chest of drawers, and the bedsid
Overnattede 3 nætter i februar 2024
Svar fra MS den 11. mar. 2024
Good morning WIlliam,We are pleased to see that you had a wonderful stay especially traveling at such a far distance. We thank you for detailing your stay and we will make sure we share this with our employees at the next meeting. We hope to see you back here again if the opportunity arises. Please make sure you pass along to your friend's son, we thank him for his service.Thank you

10/10 Fremragende

John

Rejste med partner
Great shape. Rooms updated.
Overnattede 1 nat i marts 2024
Svar fra Margie den 6. mar. 2024
Thank you for choosing The Grand Hotel. We appreciate your feedback and hope to see you again.

10/10 Fremragende

Indira

Rejste med familie
Synes godt om: Rengøring, service og personale
Great location! Hemingway’s served great food and offered a fun evening with music. The room was ok but location was perfect.
Overnattede 2 nætter i februar 2024
Svar fra MS den 5. mar. 2024
Good morning Indira and thank you for taking the time to review your stay here. We do appreciate all of our guests' comments and improve on them each day. We are pleased you enjoyed your stay and look forward to your return in the near future.Thank you

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean comfortable rooms!!!
Overnattede 1 nat i februar 2024
Svar fra MS den 4. mar. 2024
Good morning Michael and thank you for your letting us know of your experience. We are happy to see you enjoyed our hotel and your stay, and we look forward to your return in then near future.

10/10 Fremragende

Michael

Overnattede 2 nætter i februar 2024
Svar fra Margie den 28. feb. 2024
Thank you for choosing The Grand Hotel. We appreciate your feedback and hope to see you again in the future.

8/10 Udmærket

Joseph

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice property
Overnattede 1 nat i februar 2024
Svar fra MS den 23. feb. 2024
Good evening Joseph and thank you for sharing your stay and commenting on our hotel. We do appreciate your feedback and are happy that you enjoyed your stay.We look forward to seeing you back here soon.

10/10 Fremragende

Stephen

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel, clean, reasonable rate. Great bar. Restaurant ok, dinner hade a snafu, breakfast was fine. Nice location across from beach
Overnattede 2 nætter i februar 2024
Svar fra MS den 22. feb. 2024
Good morning Stephen and thank you for your comments and sharing your recent stay with us. We do hope to see you back here again in the near future.

8/10 Udmærket

Anthony

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The indoor pool and hot tub were outstanding
Overnattede 2 nætter i februar 2024
Svar fra MS den 19. feb. 2024
Good afternoon Anthony and thank you for sharing your experience with us. We are very fortunate to have an indoor pool and hot tub especially at this time of the year. We continue to have weekend and holiday guests throughout the winter months which our staff appreciates.Thank you and we hope to see you back here soon.

10/10 Fremragende

Ihor, Elkins Park

Rejste med familie
Synes godt om: Faciliteter
Comfort, convince, buetiful hotel! Highly recommend!
Overnattede 1 nat i februar 2024
Svar fra MS den 19. feb. 2024
Good morning Ihor and thank you for choosing the Grand Hotel as your place to enjoy yourself. We are delighted to see that you enjoyed your stay and we thank you for your review. We hope to see you back here in the near future.

10/10 Fremragende

Masayuki, MORRIS PLAINS

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024
Svar fra MS den 20. feb. 2024
Good morning Masayuki and thank you for sharing your experience with us and providing us with a great rating. We are pleased to see that you enjoyed our hotel and your stay. We do hope that you come and visit us again.

8/10 Udmærket

Krista

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was great, but we were supposed to be in a room that slept five people, but the room only slept four, and we needed to bring a cot in, so it was extremely crowded in our hotel room and not comfortable to sleep.
Overnattede 2 nætter i februar 2024
Svar fra MS den 12. feb. 2024
Good afternooon Krista. Thank you for sharing your experience with us and letting us know about your stay. We apologize for your misunderstanding with the number of persons in the room you reserved. For the room type reserved, the fifth person would require a portable rollaway bed. For future reference, we do have larger units that do not require a roll away bed, and can accomodate 5 persons.We hope to see you back in the near future.