Udendørs pool, gratis hytter, parasoller
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Anmeldelser af Novotel Goa Candolim Hotel

5 out of 5
Novotel Goa Candolim Hotel
Anna Waddo, Main Candolim Road, Bardez, Candolim, Goa

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 126 af i alt 308 anmeldelser" "
Bedømmelse på 8 − Udmærket. 105 af i alt 308 anmeldelser" "
Bedømmelse på 6 − Okay. 37 af i alt 308 anmeldelser" "
Bedømmelse på 4 − Dårligt. 26 af i alt 308 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 14 af i alt 308 anmeldelser" "

8,4/10

Rengøring

8,4/10

Service og personale

7,4/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Kasper

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel med god service. God morgen og aften buffet.
Overnattede 3 nætter i november 2017

10/10 Fremragende

Daniel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
godt køkken og god personlig service
Flot hotel med derjligt personale, som var super søde over for os og vores 9½ måned gamle søn. Personalet tog sig tit af ham når vi havde hænderne fulde. fantastisk.

10/10 Fremragende

Abhishek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024

10/10 Fremragende

prash's

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything is perfect, but food is very costly.
Overnattede 4 nætter i april 2024

8/10 Udmærket

Neha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice hotel, a little under maintained. The room smelled like a mix of freshner and cigarettes which went away with time. Rest everything was great!
Overnattede 1 nat i marts 2024

10/10 Fremragende

Amandeep

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Set in a prime location, the property boasts a team of respectful and caring staff. The service effortlessly meets the high standards. Our 4-night stay was enhanced by delightful meals at their restaurant, 'The Square,' where both the food and service were impeccable. A standout was Milan, one of the waiters, whose warm smile and attentive care enriched our experience. The rooms were cozy, well-kept by diligent housekeeping throughout our visit. In summary, it was a splendid experience, highly recommended for anyone seeking a memorable and comfortable stay.
Overnattede 4 nætter i januar 2024

8/10 Udmærket

Clare

Rejste med partner
Synes godt om: Rengøring, service og personale
Ideal location. Staff very friendly and helpful. Unfortunately the hotel is not making full potential of restaurant or bar area which would improve the experience. Overall a good stay
Overnattede 7 nætter i januar 2024

8/10 Udmærket

Jatin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent breakfast , very helpful reception staff . Stayed one night . Near to new North Goa airport
Overnattede 1 nat i januar 2024

4/10 Dårligt

Bharath

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Decent hotel, but terrible location
Got great service from the hotel staff. Breakfast buffet was good. But the rooms were small. Location was bad. Candolim beach is 1km away and easily walkable, but it's extremely difficult to commute to far away beaches if you don't have a personal vehicle. Taxis at and around the hotel are ridiculously overpriced. Goamiles app doesn't work.
Overnattede 2 nætter i december 2023

10/10 Fremragende

Stephen M

Good Hitel
I really enjoyed my stay. The entire team were so friendly and helpful
Overnattede 4 nætter i december 2023

2/10 Forfærdeligt

Gladwyn

Rejste med familie, Forretningsrejsende
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
The room was very stuffy and cramped up Sleeping arrangement for 3 rd person if staying in the room is terrible Very few staff so the service level is pathetic
Overnattede 1 nat i december 2023
Svar fra General Manager den 24. dec. 2023
Dear Gladwyn,Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ranju SINGH

6/10 Okay

Nicole

Synes godt om: Service og personale
Overnattede 5 nætter i december 2023
Svar fra General Manager den 24. dec. 2023
Dear Nicole,Thank you for taking out time and sharing your stay experience with us.We look forward to welcome you back at Novotel Goa Candolim.Sincerely,Ranju SINGH

6/10 Okay

Gladwyn

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Needs improvement
Normally it’s a great place to stay However this visit was not so good The room was not clean The ac was not working till 4 am The mattress and pillows were old and lumpy So it was a wasted trip
Overnattede 1 nat i november 2023
Svar fra General Manager den 24. dec. 2023
Dear Gladwyn,Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ranju SINGH

8/10 Udmærket

Gladwyn

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i september 2023

8/10 Udmærket

Steve

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice rooms. Great location. Kind staff
Nice spacious rooms. Very comfy bed. Good Aircon. Staff extremely friendly and attentive. Nice breakfast buffet. Nice pool with bar area, Sid behind bar kept us well supplied with nice drinks and good conversation. Right in the middle of the bars and restaurants and short walk to beach.
Hookah by pool
Overnattede 4 nætter i september 2023

8/10 Udmærket

Neha

Rejste med familie
Synes godt om: Rengøring, service og personale
The property has a great vibe! Everything was in order except that the floors where our rooms were located had seepage due to heavy rainfall and the floors were wet and the entire corridore was smelly and covered with towels to soak the water in. Rest it was a very pleasant and comfortable stay overall
Overnattede 4 nætter i juli 2023
Svar fra General Manager den 24. jul. 2023
Dear Neha,Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Raju Singh

2/10 Forfærdeligt

Anita

Synes ikke om: Service og personale
Overnattede 2 nætter i maj 2023
Svar fra General Manager den 24. jul. 2023
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGH

10/10 Fremragende

Amit

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
overall excellent property
Overnattede 10 nætter i april 2023
Svar fra Ranju SINGH den 22. maj 2023
Dear Amit,Thank you for taking time and sharing your wonderful feedback. We are glad that you enjoyed the stay.We hope to welcome you back very soon.

4/10 Dårligt

Manoj

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2023
Svar fra Ranju SINGH den 1. maj 2023
Hi Manoj, Thank you ratings us! However would request if you can take out time share your detailed feedback resulted in low rating to help us serve you better on your visit to us

10/10 Fremragende

Ravi

Overnattede 2 nætter i marts 2023
Svar fra Ranju SINGH den 6. apr. 2023
Dear Ravi,Thank you for your feedback about your recent stay with us. We look forward to more opportunities of welcoming you back.

8/10 Udmærket

Ramila

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2023
Svar fra Ranju SINGH den 28. feb. 2023
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

10/10 Fremragende

Davender

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff was amazing and hotel is in the middle of it all.
Svar fra Ranju SINGH den 17. feb. 2023
Dear Davender,We very much appreciate your comments regarding your stay at the Novotel Goa Candolim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

2/10 Forfærdeligt

Parth

Overnattede 2 nætter i januar 2023
Svar fra General Manager den 16. mar. 2023
Hi Parth, Thank you ratings us! However would request if you can take out time share your detailed feedback resulted in low rating to help us serve you better on your visit.

10/10 Fremragende

Navpreet

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2023
Svar fra General Manager den 16. mar. 2023
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGH

10/10 Fremragende

AJAY

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra General Manager den 16. mar. 2023
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGH

10/10 Fremragende

girish, astoria

Svar fra General Manager den 18. mar. 2023
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

4/10 Dårligt

Avnish

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
The hotel is very nicely located staff is pathetic I have travelled every where but this hotel is horrible
Overnattede 3 nætter i december 2022

10/10 Fremragende

Heli

Overnattede 20 nætter i november 2022
Svar fra GM den 22. dec. 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

2/10 Forfærdeligt

Gopal

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Roach infested , roaches in the rooms, in the towels. The housekeeping staff saw it too. They been spraying bug spray which makes property stinks . Over priced, They have Spruced up Lobby but rooms & furnishings needs upgrades, seems very old & unkept. Our linen had dirty stains on pillows , we had to get it replaced. We had 2 rooms for 3 days , we moved into down the road for rest of our stay . What we endured at this place for the price I expect some compensation back from Expedia or the Hotel owner. Worst experience ever .
Svar fra Ranju Singh General Manager den 17. dec. 2022
Dear Gopal,Thank you for sharing your valuable feedback with us. My team and I would like to express our sincere apologies for not having lived up to the signature Novotel Experience during your recent stay with us. It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. Please be assured have taken on the issue mentioned in your feedback and will take appropriate measures to address the problem and prevent any further occurrences. We look forward to having an opportunity to restore your faith with us and would hope that we have the chance to do so in not-too-distant future. Warm Regards,

8/10 Udmærket

Shaurya

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
Unhygienic facility.
Novotel is an average hotel. Nothing great other than the reception and lobby area. Hotel rooms had a smell of dampness all around, room was dirty which even after request was not cleaned properly. Service is average. I wanted to stay for long but left the hotel in 1 day only due to these issues.
Overnattede 1 nat i november 2022
Svar fra General Manager den 6. dec. 2022
Dear ShauryaThank you for sharing your feedback with us about your stay at Novotel Goa Candolim. It is with regret that we notice your dissatisfaction with our services and facilities. Though it is our constant endeavor to provide services of the highest order, at this instance, it appears that we have fallen short of that standard. We have already taken up the issue very seriously and corrective action has been taken.We look forward to having you back with us in the near future.

4/10 Dårligt

Harshilkumar

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel room was not clean, drainage was chocked up, Safe box was broken. Breakfast was average, food was not cooked properly.
Svar fra General Manager den 6. dec. 2022
Dear Harshil KumarThank you for sharing your feedback with us about your stay at Novotel Goa Candolim. It is with regret that we notice your dissatisfaction with our services and facilities. Though it is our constant endeavor to provide services of the highest order, at this instance, it appears that we have fallen short of that standard. We have already taken up the issue very seriously and corrective action has been taken.Thank you for sharing your feedback with us about your stay at ibis Gurgaon Golf Course Road. It is with regret that we notice your dissatisfaction with our services and facilities. Though it is our constant endeavor to provide services of the highest order, at this instance, it appears that we have fallen short of that standard. We have already taken up the issue very seriously and corrective action has been taken.

8/10 Udmærket

harsh

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good property!!
Overnattede 1 nat i september 2022
Svar fra General Manager den 17. dec. 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ranju SINGH

8/10 Udmærket

Divya

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good location. The room was clean with a big bathroom. The breakfast was good. Overall a relaxing stay.
Overnattede 3 nætter i september 2022
Svar fra General Manager den 17. dec. 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ranju SINGH

2/10 Forfærdeligt

GIUSEPPA

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Teribile
Overnattede 4 nætter i september 2022
Svar fra General Manager den 17. dec. 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGH

8/10 Udmærket

Peter

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Ich hatte einen guten Au
Overnattede 2 nætter i september 2022
Svar fra General Manager den 17. dec. 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ranju SINGH

6/10 Okay

Venkata S

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Customer service is pathetic
Overnattede 2 nætter i juli 2022
Svar fra Ranju Singh General Manager den 17. dec. 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

8/10 Udmærket

GAURAV

Synes godt om: Værelsets komfort
Value For Money and Convenient Location.
The Novotel Goa Candolim is very conveniently located. The hotel looks a bit tierd and in need of up keep and renovation. Fixtures and fittings were old and need maintenance. It was a short over night stay for us, so did not get to use many facilities. Breakfast was decent and well layed out. Overall not bad and value for money.
Overnattede 1 nat i juli 2022
Svar fra GM den 17. dec. 2022
Dear Guest,Thank you for choosing us and for taking the time to share your positive comments! It is truly a delight to note that you had a wonderful stay with us.All of us at Novotel Goa Candolim, endeavour to do our best so that all of our guests receive friendly and attentive services coupled with genuine warmth and care. It is indeed very heartening to know that you felt the same during your stay.We are proud to have an ambassador in you and look forward to welcoming you back.Warm Regards,Ranju SINGHGeneral Manager

4/10 Dårligt

Ramesh

Overnattede 3 nætter i juni 2022
Svar fra GM den 27. jul. 2022
Hi Ramesh, Thank you ratings us! However would request if you can take out time share your detailed feedback resulted in low rating to help us serve you better on your visit to us. Team, Novotel Goa Candolim.

2/10 Forfærdeligt

KIRTI

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was really local and lots of irritating music at the pool.
Overnattede 1 nat i juni 2022
Svar fra General Manager den 27. jul. 2022
Dear KIRTI, Thank you for taking the time to tell us about your experience at the Novotel Goa Candolim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ranju SINGH General Manager

4/10 Dårligt

Benson

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
Good as long as you dont stay inside the room
the place is really built for beach resort, meaning you are not supposed to stay inside the room - power failure was so often that it isnt even funny - design of the bathroom was terrible with every shower flooding the place - the table given was just a slab of wood, hardly enough for a laptop
Overnattede 1 nat i maj 2022
Svar fra Ranju Singh General Manager den 17. dec. 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Fremragende

Ajey

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very well maintained property and definitely best option if you are visiting with kids. Kids have all the options in the hotel itself like swimming pools, play area, sports etc.
Overnattede 3 nætter i maj 2022
Svar fra General Manager den 17. dec. 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

6/10 Okay

HARSHITA, GRIMES

Synes godt om: Rengøring
Overnattede 3 nætter i maj 2022
Svar fra Ranju Singh General Manager den 17. dec. 2022
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Fremragende

SACHIN

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Best hotel in candolim
The stay at the hotel was fabulous. Hotel staff was too friendly and faithful as i lost my airpods and got it returned next day as it was kept safe by the cleaning staff.
Overnattede 4 nætter i april 2022
Svar fra General Manager den 17. dec. 2022
Dear Guest,Thank you for choosing us and for taking the time to share your positive comments! It is truly a delight to note that you had a wonderful stay with us.All of us at Novotel Goa Candolim, endeavour to do our best so that all of our guests receive friendly and attentive services coupled with genuine warmth and care. It is indeed very heartening to know that you felt the same during your stay.We are proud to have an ambassador in you and look forward to welcoming you back.Warm Regards,Ranju SINGHGeneral Manager

10/10 Fremragende

Binod

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i marts 2022
Svar fra GM den 17. dec. 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

8/10 Udmærket

Nishant

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Location, the location of this property is good.
Overnattede 4 nætter i februar 2022
Svar fra GM den 17. dec. 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

10/10 Fremragende

VIKAS

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stayed with my family for one night on 03 Mar 2022. Comfortable stay though a short one.
Overnattede 1 nat i marts 2022
Svar fra GM den 17. dec. 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

10/10 Fremragende

Akhil

Rejste med familie og småbørn
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good property.... Kid friendly... Good buffet breakfast spread. Room wooden flooring was a bit dated and visibly dirty, but not dirty in actual.
Overnattede 2 nætter i december 2021
Svar fra GM den 17. dec. 2022
Dear Guest,Thank you for taking out time and rating our hotel! We hope to see you again very soon.Sincerely,Ranju SINGHGeneral Manager

6/10 Okay

Ashish

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Our Stay was really good and satisfactory. Hotel location is very good. The only thing disappointed us was Breakfast, Lunch and Dinner. They seriously need to change their main chef. Food Options , Taste and Quality was very bad.
Overnattede 4 nætter i december 2021

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing & Comfortable Stay
Overnattede 4 nætter i december 2021

8/10 Udmærket

Vijay

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Friendly staff, great location
Staff is very friendly and helpful ( especially front desk person Ajitesh), property is also well maintained and at great location. Although I would expect rooms with better interior for the rating of it as 5 star hotel.
Overnattede 3 nætter i december 2021