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Anmeldelser af Adina Serviced Apartments Canberra Dickson

4 out of 5
Adina Serviced Apartments Canberra Dickson
45 Dooring Street, Dickson, ACT

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 582 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 303 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 79 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 25 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 1000 anmeldelser" "

9,4/10

Rengøring

9,0/10

Service og personale

8,4/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Peter David

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Convenient to other family members llving in Canberra. Amenities supplied were first rate. Although there was no dining facility it was only a very short walk (20 mtrs) to the Atrium next door. Will definitely stay there again and would gladly recommend the Adina to anyone looking for a serviced apartment stay.
Overnattede 7 nætter i april 2024
Svar fra Aryan den 11. maj 2024
Dear Mr. Peter,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you had a very enjoyable stay at Adina. Our team works hard to ensure that all our guests feel welcomed and well taken care of, so it's wonderful to hear that you found our staff extremely helpful in all ways.We're glad you enjoyed our facilities, and we apologize for any inconvenience regarding the absence of a restaurant. However, we're happy to know that you found alternative dining options nearby, such as the Atrium at the Pavilion.Your satisfaction is our top priority, and we appreciate your kind words. We hope to have the pleasure of welcoming you back for another thoroughly enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you again for choosing Adina!Warm Regards,Aryan Hotel Duty ManagerAdina Serviced Apartments Canberra Dickson

10/10 Fremragende

Justin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
excellent property and convenient location.
Overnattede 2 nætter i maj 2024
Svar fra Aryan den 8. maj 2024
Dear David, Thank you so much for your wonderful review! We are thrilled to hear that you had such a great stay with us. Providing exceptional service and creating memorable experiences for our guests is always our top priority, and it's incredibly rewarding to know that we succeeded in making your stay enjoyable. Your kind words are truly appreciated, and we look forward to welcoming you back to our hotel in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Safe travels until we have the pleasure of hosting you again!Thank you.Regards,Aryan Hotel Duty ManagerAdina Serviced Apartments Canberra Dickson

10/10 Fremragende

Kayley

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I highly recommend for everyone to stay at this motel if you are ever looking to stay at one definitely adina hotel, their rooms are perfect and absolutely clean, no mess, nothing is dirty it is just perfect I’ve stayed there a fair few times and I do not want to go to any other motel! The staff are very polite. The parking is underground and is great just in case of weather or anything but yeahs i recommend this motel…
Overnattede 1 nat i april 2024
Svar fra Aryan den 30. apr. 2024
Dear Kayley,Thank you ever so much for taking the time to share your glowing feedback regarding your recent stays at Adina Hotel. We are absolutely thrilled to hear that you have consistently enjoyed your experiences with us and that our rooms have met your expectations impeccably. Maintaining cleanliness and providing a comfortable environment is indeed paramount to us, and we are delighted to know that we have succeeded in providing you with the perfect accommodations.Your kind words regarding our staff's politeness are deeply appreciated. We strive to ensure that every guest feels welcomed and well-cared for throughout their stay, and it is wonderful to learn that our team has left such a positive impression on you.Additionally, we're pleased to hear that our underground parking facilities have provided you with convenience and peace of mind during your visits.Your recommendation means the world to us, and we sincerely look forward to welcoming you back to Adina Hotel for many more memorable stays in the future. Should you require any assistance or have any special requests, please do not hesitate to reach out to us.Warm regards,Aryan Hotel Duty ManagerAdina Serviced Apartments Canberra Dickson

10/10 Fremragende

Rob

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Aryan den 22. apr. 2024
Dear Rob,Thank you so much for your glowing five-star review!We're delighted to hear that you had such a wonderful experience during your stay with us.Your satisfaction is our utmost priority, and we're thrilled that we could exceed your expectations.If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.We look forward to welcoming you back for another fantastic stay in the future!Warm Regards,Aryan Hotel Duty managerAdina Serviced Apartments Canberra Dickson

4/10 Dårligt

Leslie, Kirwan

Rejste med partner, Forretningsrejsende
Synes ikke om: Rengøring
The carpet needs a thorough vacuuming. The space under the bed was littered with smarties! The balcony could do with some cleaning .
Overnattede 14 nætter i marts 2024
Svar fra Aryan den 21. apr. 2024
Dear Leslie,Thank you for informing us. We'll make sure to address these cleanliness concerns for future guests.Your feedback helps us improve our service. Should you choose to stay with us again in the future, we'll ensure a more pleasant experience.If there are any further comments or suggestions you'd like to share, please feel free to reach out. We value your input and hope to have the opportunity to welcome you back in the future.Regards,Adina Serviced Apartments Canberra Dickson

8/10 Udmærket

Gillian

It’a a motel not an apartment - no frills: no microwave or mini bar: no pool : I wasn’t given the wifi password: you have to pay for any movies. It didn’t say on the ad that you had to pay for parking but I did have to. There was a sheet of paper on the bed saying that for Easter they wouldn’t do any tidying or cleaning of your room saying it was for ‘green reasons’ but of course it is cost - let’s not pretend!
Overnattede 3 nætter i marts 2024
Svar fra Aryan den 3. apr. 2024
Dear Guest,Thank you so much for taking the time to share your feedback about your recent stay at our hotel.Your words mean a lot to us and serve as a great source of motivation for our team.We truly appreciate your choosing of Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Warm regards,Aryan Hotel Duty ManagerAdina Serviced Apartments Canberra Dickson

8/10 Udmærket

Douglas

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Everything was wonderful, especially the helpful staff. However, an electrician meeds to inspect the wiring connections. After we used the washer, the electric cut off several times in the bathroom and other arras. If thete is a short circuit, it may be a sagety hauatd.
Overnattede 3 nætter i februar 2024
Svar fra Aryan den 26. feb. 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We truly appreciate your choosing of Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Warm regards,Aryan Hotel Duty ManagerAdina Serviced Apartments Canberra Dickson

10/10 Fremragende

Stacey

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The easiest place to navigate Canberra from
Overnattede 1 nat i februar 2024
Svar fra Aryan den 26. feb. 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We truly appreciate your choosing of Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Warm regards,Aryan Hotel Duty ManagerAdina Serviced Apartments Canberra Dickson

8/10 Udmærket

Heidi Louise

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Highly recommend. Additional $15 for parking which wasn't ideal but otherwise very comfortable stay.
Overnattede 1 nat i februar 2024
Svar fra Aryan den 26. feb. 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We truly appreciate your choosing of Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Warm regards,Aryan Hotel Duty ManagerAdina Serviced Apartments Canberra Dickson

10/10 Fremragende

Alister

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Pleasant, Peaceful and Perfect
Nice modern rooms with all the conveniences of hom (plus some). Close enough to the city to be convenient, but far eiaway so you don't have to stress over all the traffic.. $9.60 for an all day transport pass... And the light rail is just 3 stops (6 minutes) from where you want to be and you don't have to pay rediculous parking fees.
Overnattede 4 nætter i februar 2024
Svar fra Aryan den 18. feb. 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We truly appreciate your choosing of Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Warm regards,Aryan Hotel Duty ManagerAdina Serviced Apartments Canberra Dickson

10/10 Fremragende

Camil

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Melanie-Reservatios den 16. feb. 2024
Dear Camil, Thank you for your rating. We are delighted to hear that you enjoyed your stay with us.We hope to welcome you back sometime in the near future. Best regards,

8/10 Udmærket

Ann

Overnattede 1 nat i februar 2024
Svar fra Aryan den 22. mar. 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We truly appreciate your choosing of Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Warm regards,Aryan Hotel Duty ManagerAdina Serviced Apartments Canberra Dickson

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good
3rd times stayed here. As good as it was.
Overnattede 2 nætter i januar 2024
Svar fra Aryan den 29. jan. 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing of Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,Adina Serviced Apartments Canberra Dickson

10/10 Fremragende

Monica

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Aryan den 11. jan. 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing of Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,Adina Serviced Apartments Canberra Dickson

8/10 Udmærket

David

Synes godt om: Service og personale
Overnattede 2 nætter i december 2023
Svar fra Aryan den 11. jan. 2024
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing of Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,Adina Serviced Apartments Canberra Dickson

10/10 Fremragende

Michael

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Adina is number one
Overnattede 3 nætter i december 2023
Svar fra Lucy den 19. dec. 2023
Dear Michael, Thank you so much for taking the time to share your feedback about your recent stay at our hotel. Your kind words mean a lot to us and serve as a great source of motivation for our team. We strive to provide excellent service, and we truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future. Once again, thank you for your positive feedback. It was a pleasure having you as our guest. Warm regards, LucyAdina Serviced Apartments Canberra Dickson

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale
Good for one night. Beds were super soft, but some might like that. The carpet floor wasn’t the cleanest.
Overnattede 1 nat i december 2023
Svar fra Aryan den 15. dec. 2023
Dear Guest,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,Adina Serviced Apartments Canberra Dickson

10/10 Fremragende

P

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent
Overnattede 1 nat i december 2023
Svar fra Aryan den 15. dec. 2023
Dear P,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,Adina Serviced Apartments Canberra Dickson

10/10 Fremragende

Michelle

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Was just what we need for our short break .
Overnattede 2 nætter i december 2023
Svar fra Aryan den 8. dec. 2023
Dear Michelle,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

8/10 Udmærket

Robert

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Canberra-a heat place to visit
3 night stay in Premium Studio. Overall stay was good. Hotel is in good location and driving in Canberra at the weekend when we visited was easy. Charging for parking was not clear enough when booked. At $15 per day when parking over the weekend across most of the places we visited was free seemed a bit much. Having said that, we found on site parking to be good, secure and kept the car cool. The room we had,102, was on the cool side of the building which was fine for us. Unfortunately, the drains in the bathroom smelled, even after running water. We reported to reception on leaving but put up with the smell when there-we just did not want the hassle of complaining or moving room. We did notice dust in and around the bed, questioning the level of cleaning in certain areas. The room was spacious and we had no problems with noise. The reception person could have been a bit more welcoming. Canberra is a great place to visit, with much to see. We will recommend a visit.
Overnattede 3 nætter i november 2023
Svar fra Aryan den 2. dec. 2023
Dear Robert,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.Your kind words mean a lot to us and serve as a great source of motivation for our team. We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations.We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

8/10 Udmærket

Tanya

Overnattede 1 nat i november 2023
Svar fra Aryan den 3. dec. 2023
Dear Tanya,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and well proportioned. Trouble with sink plug and rangehood which we reported and hopefully will be soon fixed. Enjoyed our stay.
Overnattede 3 nætter i oktober 2023
Svar fra Aryan den 3. dec. 2023
Dear John,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

10/10 Fremragende

Ken

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent rooms and value for money
Overnattede 1 nat i oktober 2023
Svar fra Aryan den 3. dec. 2023
Dear Ken,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

10/10 Fremragende

David

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Modern, central location, Ricardo at the front desk was awesome re service (thank you!). Would stay there again.
Overnattede 4 nætter i oktober 2023
Svar fra Aryan den 3. dec. 2023
Dear David,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

10/10 Fremragende

Lindy

Rejste med partner
Synes godt om: Rengøring, faciliteter
Good quiet location. Close to shops and easy access to major sights.
Overnattede 2 nætter i oktober 2023
Svar fra Aryan den 3. dec. 2023
Dear Lindy,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

10/10 Fremragende

Mary

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and comfortable but television sound stuck way too soft.
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Xueyu

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Quiet during night
Overnattede 2 nætter i oktober 2023
Svar fra Ricardo Phelan den 15. okt. 2023
Dear Xueyu, Thank you for taking the time to leave this feedback, we appreciate the kind words.I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

10/10 Fremragende

Kim

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent service. Staff were friendly & helpful. Will be staying here again
Overnattede 2 nætter i oktober 2023
Svar fra Ricardo Phelan den 9. okt. 2023
Dear Kim, Thank you for taking the time to leave this review. We look forward to welcoming you back to the hotel.Warm Regards,Ricardo Phelan - Duty Manager

10/10 Fremragende

Anansit

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice staff and service, the room very clean.
Overnattede 2 nætter i oktober 2023
Svar fra Ricardo Phelan den 9. okt. 2023
Dear AnansitThank you for taking the time to leave this review, we look forward to welcome you back to the hotel. Warmest Regards,Ricardo Phelan - Duty Manager

4/10 Dårligt

Narelle

Forretningsrejsende
Synes ikke om: Værelsets komfort
Not happy the room I got this time it was small out of the way with a tiny balcony. I was charged more for this room than I did last time for a 1 bed apartment which I liked? This time I stayed 2 nights. Hotels.com charged my card $32 more for the Tuesday night compared to the Monday night - this was not shown at time of booking and was given no explanation for this.
Overnattede 2 nætter i september 2023

6/10 Okay

Claire

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
We thought by the advert we would have a room with a kitchen. A kettle & poorly equipped tea & coffee qualifies
Overnattede 7 nætter i september 2023
Svar fra Ricardo Phelan den 16. okt. 2023
Dear Claire,Thank you for taking the time to leave feedback.I am saddened to hear that the expectations of the room was not up to your standard. After investigating this reservation you had booked a Queen Room which unfortunately does not come with a kitchen. Our Studio rooms and above come fully equipped with kitchens. Rest assured I want to apologize for the inconvenience's that was caused throughout the time with the replenishments of the tea and coffee. I have passed this information over to managementIf you have any other questions or concerns please don't hesitate to email me directly rphelan@tfehotels.com. I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan

10/10 Fremragende

Susan

Overnattede 2 nætter i september 2023
Svar fra Aryan den 2. dec. 2023
Dear Susan,Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel.We are delighted to hear that you enjoyed your time with us and that we could contribute to making your experience memorable. Your kind words mean a lot to us and serve as a great source of motivation for our team.We strive to provide excellent service, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your choosing Adina Serviced Apartments Canberra Dickson for your stay, and we look forward to welcoming you back in the future.Once again, thank you for your positive feedback. It was a pleasure having you as our guest.Warm regards,AryanAdina Serviced Apartments Canberra Dickson

8/10 Udmærket

Paul

Rejste med partner
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Close to the Ainsley football club, great venue, walking distance from here. 5 minute drive into the city or catch the light rail.
Overnattede 2 nætter i september 2023
Svar fra Ricardo Phelan den 16. okt. 2023
Dear Paul, Thank you for taking the time to leave this feedback, very useful information for new people who are travelling through Dickson and need some places to check out.I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan

4/10 Dårligt

Kellie

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
I booked for 3 people and was given a room with 1 queen size bed. The gentleman at reception was dismissive and sat with his headphones on listening to music. We called reception 5 times and he didn't answer because he had his headphones on. Based on customer service alone I would not stay here again.
Overnattede 1 nat i september 2023

10/10 Fremragende

Catherine

Overnattede 1 nat i september 2023
Svar fra Ricardo den 15. okt. 2023
Dear Catherine, Thank you for taking the time to leave this review, I happy to hear that it was a 5/5 stay ! I look forward to welcoming you back to the hotel again soon.Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

8/10 Udmærket

Martin

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Balcony in every room. Close to transport links. Quiet.
Overnattede 2 nætter i august 2023
Svar fra Ricardo Phelan den 15. okt. 2023
Dear Martin, Thank you for taking the time to leave this review. We appreciate the feedback. I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

6/10 Okay

Dr Keith

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Two Days in Central Canberra
The Adina in Dickson was functional in most ways. The Wi-Fi log in seems to be permanently a problem. So, when you ring to ask if there is an issue, they have an immediate work around. The parking is plentiful. Food options all need a vehicle other than the Ainslie Football Club
Overnattede 2 nætter i august 2023

8/10 Udmærket

Raymond

Synes godt om: Rengøring, service og personale
Price
Overnattede 1 nat i august 2023
Svar fra Ricardo Phelan den 15. okt. 2023
Dear RaymondThank you for taking the time to leave this review, we appreciate the feedback.I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

10/10 Fremragende

Stephen

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place.
Overnattede 1 nat i august 2023
Svar fra Ricardo Phelan den 15. okt. 2023
Dear Stephen, Thank you for taking the time to leave this review, we appreciate the 5* I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

10/10 Fremragende

Harvindef

Overnattede 2 nætter i august 2023
Svar fra Ricardo Phelan den 15. okt. 2023
Dear Harvindef, Thank you for taking the time to leave this review, we appreciate the 5* I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

8/10 Udmærket

Sandra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and tidy ,staff very pleasant ,convenient to transport also quiet location .
Overnattede 3 nætter i august 2023
Svar fra Ricardo Phelan den 15. okt. 2023
Dear Sandra,Thank you for the lovely feedback! We appreciate the kind words. I look forward to welcoming you back to the hotel again soon. Warm Regards,Ricardo Phelan - Relief Hotel Duty Manager

10/10 Fremragende

Lynette

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
It’s very clean and quiet!
Overnattede 1 nat i august 2023
Svar fra Kimberly | Relief Duty Manager den 19. aug. 2023
Dear Lynette,I can’t express enough how overwhelmed we are with your very generous review in respect to your recent visit at Adina Dickson Canberra. We appreciate your feedback as it allows us to grow our business.We take great pleasure in knowing that everything exceeded your expectations and that you had a highly positive experience with us. Our top priority is to ensure that our guests feel comfortable and receive exceptional service throughout their stay. We eagerly anticipate the opportunity to welcome you back soon. It would be our honour to accommodate you again.

8/10 Udmærket

Adam

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great quiet room, bed was nice and room had good blackout curtains. minor issues such as hotel did not have a record of some of the booking inclusions (Expedia included late check out and parking included), hotel did provided free parking after saying this (however advised me that it was not included with the booking and should have been extra). The room had a TV in the main area and the bedroom, the TV remote only controlled the main TV, it did not change the channels in the bedroom (no other remote was in the room). The bathroom had children sized towels. Beyond that was an enjoyable stay. I am likely to stay there again.
Overnattede 1 nat i august 2023
Svar fra Kimberly | Relief Duty Manager den 19. aug. 2023
Dear Adam, Thank you for taking the time to share your feedback with us. I am pleased to hear that you had an enjoyable stay with us. In regards to the housekeeping concerns you have raised, this has been addressed with our housekeeping manager, and we will strive to improve going forward. I would like to take this time to thank you for bringing this to our attention. I have passed on your feedback to our team and we cannot wait to welcome you again in the future.

8/10 Udmærket

Azam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Good service
Overnattede 2 nætter i august 2023
Svar fra Kimberly | Relief Duty Manager den 19. aug. 2023
Dear Azam, Thank you for taking the time to share your feedback with us. I am pleased to hear that you had an enjoyable stay with us. We are looking forward to welcoming you again in the future.

8/10 Udmærket

Robert

Liam was very helpful. Cleaning staff were very helpful. Basement lift entrances were grubby.
Overnattede 7 nætter i juli 2023
Svar fra Kimberly | Relief Duty Manager den 19. aug. 2023
Dear Robert,Thank you so much for leaving a review of the hotel. Thank you for recognizing our staff, they are valuable assets and your satisfaction really serves as a great motivation to all of us. In regards to the housekeeping concerns you have raised, this has been addressed with our housekeeping manager, and we will strive to improve going forward. I would like to take this time to thank you for bringing this to our attention. I have passed on your feedback to our team and we cannot wait to welcome you again in the future.

8/10 Udmærket

won

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Quite spacious & king size bed
very spacious & king size bed which is very comfortable to sleep. Only reason i didn't give a 5star review was a attitude of receptionist on front desk as i arrived . another person & i walked in same time , receptionist was talking over the phone without any eye contact nor any gesture to say hello for a couple of minutes
Overnattede 1 nat i august 2023
Svar fra Kimberly | Relief Duty Manager den 15. aug. 2023
Dear Won, We are overjoyed to learn that you had a wonderful time during your stay with us, and we want to extend our sincere appreciation for taking the time to share your experience. Upon reviewing your comments, I would like to extend my sincere apologies for any inconvenience you experienced during the check-in process. We are committed to continuous improvement, and your feedback will help us prioritize enhancing our customer service and staff training. We appreciate you bringing this matter to our attention. We eagerly await the opportunity to welcome you back in the near future.

10/10 Fremragende

Melissa

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was perfect with a lovely view, would definitely come back here
Overnattede 2 nætter i august 2023
Svar fra Kimberly | Relief Duty Manager den 13. aug. 2023
Dear Melissa,We are delighted to receive your message! Thank you for providing us with your feedback. We take great pleasure in knowing that everything exceeded your expectations and that you had a highly positive experience with us. Our top priority is to ensure that our guests feel comfortable and receive exceptional service throughout their stay. We eagerly anticipate the opportunity to welcome you back soon. It would be our honour to accommodate you again!

10/10 Fremragende

Robert, Eaglehawk

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room was comfortable and spacious, ideal for our requirements. Close to AIS and fast internet. Nearby restaurants were excellent.
Overnattede 4 nætter i juli 2023
Svar fra Kimberly | Relief Duty Manager den 12. aug. 2023
Dear Robert,Thank you for choosing to stay at Adina Dickson and for taking the time to provide us with a great review of our hotel. We appreciate your feedback as it allows us to grow our business.We are beyond thrilled to read that you enjoyed your experience with us and look forward to welcoming you back soon!

8/10 Udmærket

Scott, Cranebrook

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed here for three nights for work. Room was nice, staff was helpful and the location was good.
Overnattede 3 nætter i august 2023
Svar fra Kimberly | Relief Duty Manager den 12. aug. 2023
Dear Scott,We are delighted to receive your message! Thank you for providing us with your feedback. We eagerly anticipate the opportunity to welcome you back soon. It would be our honour to accommodate you again.

10/10 Fremragende

Tracey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023
Svar fra Kimberly | Relief Duty Manager den 12. aug. 2023
Dear Tracey,Thank you for choosing to stay at Adina Dickson and for taking the time to provide us with a great review of our hotel. We appreciate your feedback as it allows us to grow our business.We are beyond thrilled to read that you enjoyed your experience with us and look forward to welcoming you back soon!