Hoteller i Canandaigua

"Quiet and rooms very clean"

"The room was tidy. Very good."

"Check in was impersonal and done by texts, never meet in keepers or their manager. We did meet the cook at breakfast. Overall, a nice stay."

"Absolutely beautiful hotel and grounds. However I paid for late checkout in advance and was somehow locked out of my room after 11:000 forcing me to waste time in line at the front desk to get a new key activated. Also staff were unaware of where I should go to refill my room’s water bottle. (Great filtered water at the hotel). But fantastic place to stay for sure."

"Hotel Canandaigua was very well maintained and clean, friendly staff and the rooms were cleaned and were nicely done for the guest and waiting for them. That’s more comfortable very well Lit at night and lots of parking."

"Absolutely disgusting. They gave my room away to someone at 2:30am they were trying to get into my room. The door opened and I yelled. Manager lied and said they went to the wrong room but the people had a key that opened the door and they said that was the right room number they were given. Worst hotel ive ever stayed at. I never even got an apology."

"Beautiful setting next to idyllic summer lake town. Melanie Soberon, owner was on site during the days. She and her staff were very helpful, recommending local restaurants and points of interest. Will definitely stay here again!"

"Owner, Karen, was great! Went out of her way to make sure our stay was great. From great breakfasts to travel advice she was terrific! Would definitely return again...."

"Very friendly staff, convenient location with easy access to a mall, highway and places to eat."

"Absolutely awful place unfortunately with really bad service. Almost everything was closed. The spa, restaurant etc. We booked this hotel for one night stay with our teenagers age 17 and 18. They were not allowed to go outside the room! The restaurant on site was closed and We couldn’t bring the teenagers with us even if it was open because it is located near the casino floor!!!!!! It doesn’t make any sense that you couldn’t make a route that makes it possible to someplace where they could...

"The staff was all very considerate."

"We were traveling while on the road and hotel options were limited. We were missing items in our room which I get happens. The hardest part for us was the weekend breakfast hours don’t start until 7am which just felt late and the breakfast wasn’t great. They also have no high chairs or water fountains."

"Room was very clean - everything felt new and fresh feeling."

"The hotel has a nice central location. Overall the hotel seems a bit run down. It is a bit messy with chairs in the halls. It says that breakfast is from 7-11, but when we arrived at the restaurant at 10:15 it was closed, and nobody was there. We asked for the beds to be made every day, but it did not happen unless we asked for it again at the reception. The outside lounge area was not very clean with cigarette buds everywhere. The reception staff was not very helpful or friendly. Overall not a...

"Facility appears outdated. There are only three equipment in a tiny exercise room with two not working, plus a TV without TV remote. Only thing the front desk could say was " I will let the manager know"."

"Godt hotel med god service og godt og rent værelse. Fin pool og gode fitnessfaciliteter Vi overnattede en nat"

"The staff was exceptional. Very caring and helpful. The property is in a safe and pedestrian friendly area. Highly recommend this property."