Hoteller nær Caldwell County Fine Arts Center

"Our hotel room looked nothing like the pictures online. It had original red carpet that was so worn it was bare in places. The furniture was all knicked and scratched up. The freezer wasn’t clean, had trash in it, and had ice build up. The shower smelled when you turned on the water. The carpet was dirty, they don’t move furniture and clean behind it. The white door to the outside was so dirty you could see the handprints of previous people who had stayed there and there was a crack so wide when...

"The staff was very helpful and attentive, but the overall condition and cleanliness of the property left much to be desired. While the front desk and check in area has been updated, the rooms and linens have not. The rooms weren’t clean. The linens (bedding, pillows, and towels) all felt old and in need of a refresh. The hair dryer was electric taped together, the tub drained slowly but the staff fixed that right away. The air conditioner in 116 didn’t cool the room very effectively, but my...