Overnatningsstedets facade – aften/nat
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Anmeldelser af Jewel Sports City and Aqua Park

4.5 out of 5
Jewel Sports City and Aqua Park
Al Zahraa, Nasr City, Cairo, Egypt

Anmeldelser

6,4
Bedømmelse på 10 − Fremragende. 30 af i alt 107 anmeldelser" "
Bedømmelse på 8 − Udmærket. 20 af i alt 107 anmeldelser" "
Bedømmelse på 6 − Okay. 19 af i alt 107 anmeldelser" "
Bedømmelse på 4 − Dårligt. 17 af i alt 107 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 21 af i alt 107 anmeldelser" "

6,6/10

Rengøring

6,8/10

Service og personale

6,2/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

6,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Elise

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good hotel
Rooms was really nice and clean. Very comfortable beds. Staff and service 5 star and very friendly. Would definetately go there again.
Svar fra G.R Rania Nasr den 16. apr. 2018
Dear Guest,thank you for choosing Tolip sport city & Aqua , thank you for your positive feedback , i hope to visit us in the near future

2/10 Forfærdeligt

Ridwaan moosa

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Bad hotel
This is not a 5 star hotel the picture are deceiving it is old could have been a 5 star 25 years ago not mantained nothing open or working
Overnattede 1 nat i marts 2023

8/10 Udmærket

Tim

Forretningsrejsende
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i marts 2023

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Overnattede 1 nat i august 2022

6/10 Okay

Warquia

Overnattede 2 nætter i august 2022

10/10 Fremragende

MAI

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice
Overnattede 1 nat i marts 2022
Svar fra Rania Nasr Guest Relation den 12. maj 2022
Dear Guest,Thank You for choosing Jewel Sport city & Aqua Thank You For your valuable feedback , we always strive to provide guest satisfaction ,i hope we have the opportunity to welcome you back in the near future.

2/10 Forfærdeligt

Ahmed

Overnattede 1 nat i marts 2022

2/10 Forfærdeligt

Elie

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i juli 2021

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I will come back to this place each time I visit Egypt
Overnattede 3 nætter i juli 2021
Svar fra Rania Nasr,Guest Relation den 9. jan. 2022
Dear Guest,Thank You for choosing Jewel Sport city & Aqua Thank You For your valuable feedback , we always strive to provide guest satisfaction ,i hope we have the opportunity to welcome you back in the near future

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice
Overnattede 2 nætter i juli 2021

2/10 Forfærdeligt

TAREK

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Don't Stay Here
Overnattede 1 nat i juni 2021

6/10 Okay

Sherif ismail ahmed

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 1 nat i maj 2021
Svar fra Rania Nasr,Guest Relation den 27. maj 2021
Dear, Mr.Sherif, greeting from jewel sport city let me thank you for taking the time to give us your valuable feedback, we apologize for any inconvenience caused, and look forward to welcoming you again at jewel sport city

2/10 Forfærdeligt

mohamed nour

Overnattede 1 nat i maj 2021
Svar fra Rania Nasr,Guest Relation den 27. maj 2021
Dear, Mr.Mohamed, greeting from jewel sport city let me thank you for taking the time to give us your valuable feedback, we apologize for any inconvenience caused, and look forward to welcoming you again at jewel sport city, Rania Nasr,Guest relation

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not bad
Overall, not bad place to stay for a short time. Breakfast was ok, but could be richer as per the level of the hotel
Overnattede 1 nat i februar 2021
Svar fra Rania Nasr,Guest Relation den 22. feb. 2021
Dear Guest,Thank You for choosing Jewel Sport city & Aqua Thank You For your valuable feedback , we always strive to provide guest satisfaction ,i hope we have the opportunity to welcome you back in the near future.

10/10 Fremragende

Mostafa

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2020
Svar fra Rania Nasr,Guest Relation den 7. nov. 2020
Dear Mr,Mostafa,Thank You for choosing Jewel Sport city & Aqua Thank You For your valuable feedback , we always strive to provide guest satisfaction ,i hope we have the opportunity to welcome you back in the near future.

10/10 Fremragende

TAREQ

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 7 nætter i oktober 2020
Svar fra Rania Nasr,Guest Relation den 5. nov. 2020
Dear Tareq,Thank You for choosing Jewel Sport city & Aqua Thank You For your valuable feedback , we always strive to provide guest satisfaction ,i hope we have the opportunity to welcome you back in the near future

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, værelsets komfort
ot very clean
The staff is friendly but the sheets were not clean!!!
Overnattede 1 nat i oktober 2020
Svar fra Rania Nasr,Guest Relation den 12. okt. 2020
Dear Guest, greeting from jewel sport city thank you for taking the time to express your feedback we apologize for any inconvenience caused we greatly value your feedback and look forward to welcoming you again at jewel sport city

2/10 Forfærdeligt

Marie

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 1 nat i september 2020
Svar fra Rania Nasr,Guest Relation den 3. okt. 2020
Dear Ms,Marie greeting from jewel sport city thank you for taking the time to express your feedback we apologize for any inconvenience caused we greatly value your feedback and look forward to welcoming you again at jewel sport city

10/10 Fremragende

shaula

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
Nice staff Clean
Overnattede 1 nat i juli 2020
Svar fra Rania Nasr,Guest Relation den 5. aug. 2020
Dear Guest, we would like to thank you for your recent stay in our Hotel Jewel Sport City and time that you have spent for nice comment. It gives us a great pleasure to know that you have enjoyed your stay with us , We are looking forward to your next visit.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2020
Svar fra Rania Nasr,Guest Relation den 5. aug. 2020
Dear Guest, we would like to thank you for your recent stay in our Hotel Jewel Sport City and time that you have spent for nice comment. It gives us a great pleasure to know that you have enjoyed your stay with us , We are looking forward to your next visit.

8/10 Udmærket

DAUDA

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2020
Svar fra Rania Nasr,Guest Relation den 5. aug. 2020
Dear Guest, we would like to thank you for your recent stay in our Hotel Jewel Sport City and time that you have spent for nice comment. It gives us a great pleasure to know that you have enjoyed your stay with us , We are looking forward to your next visit

2/10 Forfærdeligt

Savas

Overnattede 4 nætter i februar 2020

10/10 Fremragende

Verificeret rejsende

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2020
Svar fra . Rania Nasr, Guest Relations den 13. jan. 2020
Dear Guest,Thank you for choosing Jewel Sport City Aqua Resort . we are happy you enjoyed your time with us , your nice comments came as a reward for all the colleagues at the hotel as it is our utmost goal to see our cherished guests satisfied and happy. looking forward to welcoming you again and again hopefully in the very near future .

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2019
Svar fra Rania Nasr, Guest Relations den 6. jan. 2020
Dear Guest,Thank you for choosing Jewel Sport City Aqua Resort . we are happy you enjoyed your time with us , your nice comments came as a reward for all the colleagues at the hotel as it is our utmost goal to see our cherished guests satisfied and happy. looking forward to welcoming you again and again hopefully in the very near future .

8/10 Udmærket

Judith

Disappointed Hotel to celebrate New Year.
A little disappointed as it advertised a bar and 2 restaurants, but this is a area that doesn't sell alcohol and never found second restaurant (Lebanese )until last day as it's in the sports hall. As we went to Cairo to celebrate New Year was very disappointing and they had a event in the Hotel for New Year but fully booked to outside guests. The Hotel is clean and friendly and is in quiet area but most guest were sportsmen and trainee police from the academy we was led to believe.
Overnattede 3 nætter i december 2019
Svar fra Rania Nasr,Guest Relations den 4. jan. 2020
Dear Guest Greeting from Jewel sport city & Aqua Resort we thank you for choosing our hotel and for your review ,it is our goal to provide consistent and top-notch service to all our guests,it brings us immense pleasure to know that our service was up to your expectations, we are looking forward to welcoming you soon again to our hotel .

10/10 Fremragende

Elsayed

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i december 2019
Svar fra Rania Nasr, Guest Relations den 23. jan. 2020
Dear Mr,Elsayed,Thank you for choosing Jewel Sport City Aqua Resort . we are happy you enjoyed your time with us , looking forward to welcoming you again and again hopefully in the very near future .

2/10 Forfærdeligt

Verificeret rejsende

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nothing good about this hotel.
Overnattede 5 nætter i december 2019
Svar fra Rania Nasr,Guest Relations den 24. dec. 2019
Dear Guest, Greeting from Jewel sport city & Aqua we thank you for choosing our hotel and for your review ,i would like to personally apologize for any unfortunate incident that you experienced during your stay with us ,we are always looking for ways to improve hotel services

6/10 Okay

ARAVINDKUMAR MOHANBHAI

Forretningsrejsende
Synes godt om: Værelsets komfort
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
not good
looks like old property. not maintained rooms. door handles are broken, karpets are smelly.
Overnattede 5 nætter i december 2019
Svar fra Rania nasr,Guest Relations den 18. dec. 2019
Mr. ARAVINDKUMAR Thanks for choosing Jewel Sport City hotel & Aqua Resort ,we take our guests feedback very seriously and do take sincere efforts to improve our services to meet and exceed your expectations &restore your confidence ,we are looking forward to welcoming you soon again to our hotel

10/10 Fremragende

zesheng

Overnattede 2 nætter i november 2019

2/10 Forfærdeligt

Jhun, USA

Rejste med partner
Synes ikke om: Rengøring, faciliteter
The door lockers is not working, No enough tissues, blankets, no convenience plugs to use.. There rare guys everywhere in the hall ways smoking laughing out loud and looking at the ladies who passing by. Everyday there is a wedding party with a lot of strangers inside the hotel lobby and hallways. The music is very loud since that the weeding hall inside the hotel and very close to the rooms. The security check the cars every time I am coming in or getting out from the hotel. When I asked the security guy why, he informed me that the hotel is managed by the army forces and subject to their rules and regulations. I do not know this when I did my reservation, otherwise, I will never take my wife to such place. It's good for guys or business travelers. I will never recommend it to anyone. It reminds me with army camps .
Overnattede 2 nætter i november 2019
Svar fra Guest Relation, Rania Nasr den 3. dec. 2019
Dear Guest,Thank you for choosing Jewel Sport City Resort and Aqua . apologize for any unfortunate incident that you experienced during your stay with us ,we are always looking for ways to improve hotel services

10/10 Fremragende

Verificeret rejsende

Overnattede 1 nat i november 2019
Svar fra Guest Relation, Rania Nasr den 24. nov. 2019
Dear Greeting from Jewel sport city Aqua & Resort , iam glad you enjoyed your stay with us ,we are looking forward to welcoming you soon again to our hotel

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gentle, competent and available staff. Pools and aquapark are very nice.
Overnattede 4 nætter i oktober 2019
Svar fra Rania Nasr,Guest Relation den 17. okt. 2019
Dear, Guest,Thanks for choosing Tolip Sport City hotel & spa , iam glad you enjoyed your stay with us ,we are looking forward to welcoming you soon again to our hotel Regards,Rania Nasr,Guest Relation

6/10 Okay

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i oktober 2019
Svar fra Guest Relation, Rania Nasr den 13. okt. 2019
Dear Guest,Thank you for choosing Tolip Sport City Resort and Aqua . we are happy you enjoyed your time with us , welcoming you again and again hopefully in the very near future .

6/10 Okay

Verificeret rejsende

Overnattede 5 nætter i september 2019
Svar fra Guest Relation, Rania Nasr den 26. sep. 2019
Dear Valuable Guest , Greeting from Tolip sport city & Aqua we thank you for choosing our hotel and for your review ,it is our goal to provide consistent and top-notch service to all our guests,it brings us immense pleasure to know that our service was up to your expectations,i would like to personally apologize for any unfortunate incident that you experienced during your stay with us

4/10 Dårligt

AHMED

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
never go there,very bad service,reception and food
never go there the hotel got worse and worse the reception man was impolite , unprofessional and Uncooperative they insisted to receive cash and refused credit card which was already used during booking , they gave us 2 far rooms , and after complaint we changed to 2 near rooms which main there was availability from the start , so we was very late check in at 5:00 pm. in the restaurant , very bad staff who don't want to work and chefs who don't want to cook any food in live stations, very bad service. the types of food was limited variety and even the available food was of very poor quality, we didn't find anything good to eat. the room and pool was good. this hotel can't be 5 star and should be downgraded to 2 star only
Overnattede 1 nat i august 2019
Svar fra Rania Nasr,Guest Relation den 10. sep. 2019
Dear Mr. Ahmed Thanks for choosing Tolip sport city Hotel & Spa ,We apologize for any inconvenience you may have encountered,we are looking forward to welcoming you again ,

6/10 Okay

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
The bathroom is not in a good condition, it's about 60%
Overnattede 1 nat i august 2019
Svar fra Guest Relation, Rania Nasr den 22. aug. 2019
Dear Guest Thanks for choosing Tolip sport city Hotel & Spa , We are delighted to know that we exceed your expectation ,We apologize for any inconvenience you may have encountered,we are looking forward to welcoming you again

8/10 Udmærket

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Overall is Ok The food is well done but the dining area is not well furnished. The swimming pool is fair but closes too early at 5 p.m. which is terrible to leave the pool at this wonderful time. The aqua park is fully loaded as it left open to public so I do not recommend as regard privacy issues. Drinks and snacks even cooked food for in room service or at swimming pool are very cheap than outside cafe or restaurants. In general it is a good value for money.
Overnattede 1 nat i august 2019
Svar fra Guest Relation, Rania Nasr den 18. aug. 2019
Dear Guest Thanks for choosing Tolip sport city Hotel & Spa , We are delighted to know that we exceed your expectation ,We apologize for any inconvenience you may have encountered,we are looking forward to welcoming you again

10/10 Fremragende

Abdullah

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
good hotel
Overnattede 2 nætter i juli 2019
Svar fra Guest Relation, Rania Nasr den 23. jul. 2019
Dear Mr, AbdullahThanks for choosing Tolip sport city Hotel & Spa , We are delighted to know that we exceed your expectation ,. looking forward to welcoming you back.

6/10 Okay

Haytham

Synes ikke om: Rengøring, service og personale
So so , not great but good
Took 10 hours to get an extra bed have to call severak times, room was nit ready , missing tea bar , carpet under bed was dusty, my flip flop get stolen in aqua park, filed complaint with Coustmer service, with no response
Overnattede 1 nat i juli 2019
Svar fra Guest Relation, Rania Nasr den 17. jul. 2019
Dear Mr. Haytham Greetings from Tolip sport City We are delighted that you have enjoyed your stay with us , Apologize for any shortfall that you may have encountered and rest assured that your comment will be immediately looked into as this is not the norml in our Hotel ,welcoming you again at Tolip sport city

8/10 Udmærket

Hany

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2019
Svar fra Guest Relation, Rania Nasr den 17. jul. 2019
Dear Mr.Hany Greetings from Tolip sport City We are delighted that you have enjoyed your stay with us , we thank you for sharing your pleasant experience which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence ,welcoming you again at Tolip sport city

8/10 Udmærket

Ahmad

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2019
Svar fra Guest Relation, Rania Nasr den 17. jul. 2019
Dear Mr.Ahmed Greetings from Tolip sport City We are delighted that you have enjoyed your stay with us , we thank you for sharing your pleasant experience which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence ,welcoming you again at Tolip sport city ,Guest Relation,Rania Nasr

4/10 Dårligt

Madjid

Synes godt om: Værelsets komfort
2
Le service est déplorable, le service de réservation est très très lent. Vous pouvez avoir mieux
Overnattede 8 nætter i juni 2019
Svar fra Guest Relation,Rania Nasr den 8. jul. 2019
Dear Mr. Madjid Greetings from Tolip sport City , Apologize for any shortfall that you may have encountered and rest assured that your comment will be immediately looked into as this is not the norml in our Hotel ,welcoming you again at Tolip sport city ,Guest Relation,Rania Nasr

2/10 Forfærdeligt

Verificeret rejsende

Overnattede 10 nætter i juni 2019
Svar fra G.R Rania Nasr den 3. jul. 2019
Dear Guest, Thanks for choosing Tolip sport city Hotel & Spa , Apologize for any shortfall that you may have encountered and rest assured that your comment will be immediately looked into as this is not the norml in our Hotel.we are working to improve Hotel services We hope we will have another chance to be of service to you and look forward to welcoming you back.

10/10 Fremragende

Ahmed

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
شكرا فندق توليب
الإقامة كانت ممتازة الفندق مريح ومميز لكن يحتاج من عاملي نظافة الغرف الاهتمام اكثر بالتفاصيل وتوفر كل شيء بالغرفة قبل دخول العميل حيث لم نجد ماء عند دخولنا وطلبناه اكثر من مرة ولم يأت غير ذلك الاستقبال جيد والفندق في المجمل رائع
Overnattede 1 nat i juni 2019
Svar fra Guest Relation,Rania Nasr den 3. jul. 2019
أ/احمد تحية من فندق توليب سبورت سيتي نحن سعداء ان اقامتكم معنا كانت ممتعه نشكركم علي تعليقاتكم الرائعه التي كانت بمثابة مصدر الهام لنا لتحقيق مستويات افضل في التميز ومستوي الخدمه قم تم نقل تعليقاتكم الي باقي فريق العمل وكانت بمثابة دافعا كبيرا لنا لمزيد من التميز نحن نقدر ملاحظاتكم و نتطلع الي استضافنتكم قريبا في الفندق

8/10 Udmærket

Badr

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
مناسب للعائله ..
اقامه مقبوله .. لكن السعر مبالغ عليه للخدمه المقدمه . غير متعاونين ابدا في حاله تاخر تسجيل الخروج لساعه واحده بعد 12 .
Overnattede 1 nat i juni 2019

4/10 Dårligt

Mohamed

Synes ikke om: Rengøring, service og personale
Overnattede 3 nætter i juni 2019
Svar fra Guest Relation,Rania Nasr den 26. jun. 2019
Dear Mr.Ahmed, Thanks for choosing Tolip sport city Dear Mr.Mohamed Hotel & Spa , Apologize for any shortfall that you may have encountered , We hope we will have another chance to be of service to you and look forward to welcoming you back.

4/10 Dårligt

Verificeret rejsende

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ce n'est pas un hôtel 5 étoiles mais même pas un 2 étoiles les chambres sont sales c'est un hôtel qui est laissé à l'abandon moquette dégueulasse nous avons dormi dans les mêmes draps pendant une semaine c'est un hôtel que je ne recommanderais pas
Overnattede 6 nætter i juni 2019
Svar fra Guest Relation, Rania Nasr den 12. jun. 2019
Dear Guest, Thanks for choosing Tolip sport city Hotel & Spa , Apologize for any shortfall that you may have encountered and rest assured that your comment will be immediately looked into as this is not the norml in our Hotel. We hope we will have another chance to be of service to you and look forward to welcoming you back.

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring
Overnattede 3 nætter i april 2019
Svar fra Guest Relation, Rania Nasr den 5. maj 2019
Dear Guest,thank you for taking the time to give us your feedback we are very pleased that you enjoyed your stay ,we are looking forward to welcoming you again .

4/10 Dårligt

Muriel

Synes godt om: Værelsets komfort
Arnaque. Prix surtaxés de 30 %pour étrangers
Sommes arrives a 2h00 du matin. Le taxi a eu bcp de mal a trouver ce complexe qui semble magnifique sur les photos. Piscine exterieur etc.... a notre arrivée l on nous surtaxe le prix de 30 % car nous ne sommes pas Egyptiens!!!!. De plus. Nous leur demandons de nous faire du cash car nous n avons plus de livres Egyptiennes à part une carte de ctedit. Et bien impossible. Ce complexe se trouve perdu dans un nouveau quartier en construction sans âme. Le déjeuné a l air magnifique. Les boissons sont servies dans des goblets en cartons plastiques jetables. Dommage. Le matin pas d eau. Panne de courant. Ascenseur idem. Cela dure 10 mn. Bref. A fuire
Overnattede 1 nat i april 2019
Svar fra Guest Relation, Rania Nasr den 1. maj 2019
Dear Ms,Muriel,Thank You for choosing Tolip Sport city & Aqua Thank You For your valuable feedback , first we would like to explain that your reservation was for Egyptians and resident and you are not Egyptian and you don't have residency so we give you rate for foreigners and please make check with booking this situation and we are sorry for that , we are located on Zahraa Nasr city and beside ring road and we are nearby to airport it takes 15 min only wishing to see you again in Tolip sport city . Thank you.,

2/10 Forfærdeligt

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel especially is very bad and this is my second review about it after they apologized last time but they did not do anything to change themthelves.
Overnattede 1 nat i april 2019
Svar fra Guest Relation, Rania Nasr den 1. maj 2019
Dear Guest, Thanks for choosing Tolip sport city Hotel & Spa , Apologize for any shortfall that you may have encountered ,look forward to welcoming you back.