Hoteller nær Cades Cove Visitor Center

"We had a wonderful time in Townsend and the hotel was great! Our room was clean and smelled great. The hotel in general was well maintained. The staff were great and very helpful! We hope to see you again for the 2027 Smoky Mountain Scottish Festival and Games!"

"We stayed at the lodge in "Rustic Comfort". The bed was so comfy!! The view from our bed was beautiful! This is an older property but very clean. Our first time using digital chack in and it was a bit confusing at first. Staff responded quickly to voicemails and got us squared away with early check in and codes."

"Seems to be an older property, but is very well maintained room was very nice and clean. Staff was very friendly from checking in to check out"

"Parking was great, had teh essentials in the room to be comfortable"

"My family enjoyed our stay here. The room was clean, we enjoyed walking the property and the trail that was right in front. We enjoyed bbqing and the area there. The boys loved watching all the squirrels and birds. The outdoor pool was cold this time of year but we used the indoor one. The staff was friendly and helpful."

"Charming rustic motel close to the national park. If you’re looking for a summer camp vibe, this is the place!"

"Cabin floor dirty - used a-tips, Bobby pins, etc on floor which tells us floor was not cleaned; trails are not easily accessible; felt restaurant food was priced too high. "

"Skønt sted til aktiv afslapning :-)"

"We were surprised that for a very high property fee. There was no ice no ice trays no coffee no amenities on the property at all. Also, GPS does not get you to the property. We had to download an app on our phone and in just reading the description of the property were able to get directions, however those were even wrong as it said to turn it to Phillips 66 gas station and it has been a gas station since 2018 "