Hoteller med pool i Bytom

"Personalet var venlige og rare alle sammen, men mangler nok lidt forståelse for, hvad det vil sige at være et 5-stjernet hotel. Et eksempel var “servicen”, da et toilet var i stykker på værelset og ikke var brugbart - at “det var muligt, at blive flyttet til et andet værelse uden ekstra omkostninger” (fulgt af en løgnehistorie om, at andre gæster godt havde kunnet stille sig tilfreds med et værelse uden et funktionelt toilet😀). Det takkede jeg så ja til (også på en høflig måde)."

"I wanted to book a nice hotel for me and my partner and had a look at Hotel Diamond. I think it looked nice so booked it. We arrived at the hotel and we were taken care of rigth away from friendly staff. unfortunatly I realisied I booked the wrong Diamond hotel. There are two at the same location, so we were not staying in the main hotel (Arsanel) but at a hotel in the back (Bella Notte) and it was unfortunatly not as nice. The rooms are ok in size, clean and bed comfortable. However the...

"Very pleasant stay, delicious food in the restaurant and very friendly and helpful staff, I will visit again some time."

"the staff was very helpfull upgrading us to a bigger room, as the sofabed for the kids in the first room was small, uncomfortable and useless."