Butzbach – Motel One i Butzbach, Hessen

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"Som altid et dejligt ophold på scandic. Virkelig pæne værelser og en skøn morgenmad. "

"Venligt, professionelt og imødekommende "

"Great hotel, great staff, super rooms. Convenient location "

"Venligt personale, god placering, nice bar"

"Værelset var pænt og rent og personalet opstået meget professionelt "

"Godt værelse og god morgenmad. Fin beliggenhed"

"Meget begrænset morgenmadsudvalg som bar præg af præfabrikerede fødevarer, der ikke rigtig smagte af noget, og som var hårdt tilberedt. Der var selvbetjening og man stod selv for afrydning til morgenmaden. Der var ingen service. Trappeopgangen var fuld af støv og nullermænd. Værelset var ok, men møblerne af krydsfiner og døren til toilettet var meget stram. "

"We stayed for two nights at this reasonably priced, fairly new, and centrally located hotel in Frankfurt. Unfortunately, we will not be returning. The reason is simple: while the design appears modern and well thought-out, the actual execution is very poor. The hotel is severely understaffed, leaving the few employees in the 6th-floor bar responsible for nearly everything apart from cleaning. As a result, there is little time left to attend to the needs of the guests. Check-in must be done digitally at the bar, and when it comes to parking, staff can only vaguely suggest that there “might be an agreement somewhere.” There is no phone in the room, and no one available to provide assistance when trying to figure out how things work. The breakfast buffet is largely empty unless you arrive early, and the limited staffing conditions mean that any questions or requests for help are either ignored or met with visible stress. It is a shame, because this hotel has the potential to be a hidden gem in Frankfurt – but at present, it is far from that. I rarely write negative reviews, but in this case, it is necessary. The hotel urgently needs to create a better structure to support its staff so that they, in turn, can support their guests. As it stands, one is more likely to leave with frustration and stress than with satisfaction."