Hoteller i Butteville

"We booked the more expensive room and when we arrived they gave us the cheaper room that smelled. When I returned to the desk they told me it was a pet room (hence no carpeting). They changed it. When I checked out I asked if they could kindly hold my bag because my husband took the car to a meeting and would pick them up in a couple hours so I did t have to drag them to breakfast meeting. They refused. No willingness to accommodate me. Very disappointing customer service for a Best Western. ...

"Gardens and views were amazing. Proximity to Silverton and the Falls State Park is great. Could improve on breakfast variety."

"Easy stay"

"The staff was great!"

"Always my favorite hotel to stay at."

"Pretty good hotel for a stop along the way included breakfast at an indoor pool in a small gym. Rooms were clean."

"very clean"

"Love the stay and the amenities"

"Amazing hotel. Very clean, accommodating and cozy. Great location."

"Easy check in. Clean rooms. We enjoyed the pool and hot tub! Parking lot had great lighting."

"Had some issues making an adjustment to original booking dates despite it saying changes or cancelations could be made up to a day before arrival. Instead of removing one of the three nights they cancelled the existing booking entirely and rebooked for 2 at a date much closer to the trip which drastically increased the cost of this stay. Room had a weird smell. About what you would expect for a lower cost hotel/motel type stay."

"Great location!"

"New!"