Hoteller i Burts

"The property was dirty… under the bed had trash, the blinds were coated in dirt, the bathroom definitely needs upgraded as well. The shower dripped the entire time."

"Great value for the price. Good location, plenty of retail and restaurants nearby."

"Great place to stay, we went with two kids under 4, would stay again !!"

"The staff was so friendly and helpful loved it thank you so much"

"Hot tub was broken ."

"Stayed here 1 night in early July 2026. I was concerned about reviews mentioning unclean rooms. Thankfully we did not have that experience. We stayed in a 2Q suite and the kitchen, beds, bathroom and living room were all clean. Breakfast was a good variety of food. We had scrambled eggs, waffles, muffins, and make your own breakfast tacos Know that the images of an indoor pool on their website are fakes, even though they are labeled as coming from guests. The pool is outside and small. In room...

"The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The...

"everything was great"

"The bed was really uncomfortable. Felt like a cot. But other than that. The stay was decent. It served is purpose"

"Awesome stay. Great staff and the facility was so clean."

"I was bumped by the airline so I didn’t arrive until the eighth. I didn’t get a refund for this hotel. So not pleased with this establishment."

"Clean, good breakfast, the only things I didn’t like was that you couldn’t open the windows and the light on the mirror in the bathroom was too dim"

"It was awesome. The only thing that I have to say was the front desk lady when I was trying to explain the pay for parking at the Hampton Convention Center, Embassy suites and I got a text message and she wasn’t understanding what I was talking about but I just let that be because she was probably ready to get off work other than that. It was a great stay until I woke up in the morning and realized that there was like stains on the under cover of my sheet that I didn’t see and realized I’ve been...