Hoteller i Burnsville

"Expedia claimed there was extras like couch in room when booked vs other rooms for more. No couch, room was dirty. Hotel told us we need to talk to Expedia about it. Expedia live AI agents unable to assist. Good luck getting real customer service with Expedia."

"The front staff and house keeping crew were amazing"

"The hotel is under renovations. No pool, dirty common areas, elevator had only one working, and maid service was lacking. Do not recommend until after renovations are completed."

"The breakfast area and food was great"

"good"

"If you need a place to stay the night with a clean room and decent bed this is your place. Not a lot of frills but was overall a good stay. Nice fridge, TV and working renovations."

"Great place to stay, very friendly staff and gave us the room where we asked for."

"Clean room"

"Clean and family oriented. Everything cost extra - parking, cabinet in water park etc."

"The building was beautiful"

"Nice clean place to stay"

"The hotel was really nice and clean. Staff was very friendly."

"Good service"

"Easy check in"

"It was a great place, everyone was so nice. Breakfast was good"

"There were soccer teams all over the hotel it was rated a 9.2 I'd give it maybe a 1.2 I reserved 2 rooms we weren't near one another. The pool was also on this floor. I wasn't impressed. The two men that work there were rude I feel we deserve to have $$ taken off our bill."

"Comfortable and clean"