Hoteller nær Burchwood Park

"The Casino and Grandstand/Races were very nice. Smoking was allowed, but in the casino ventilation was good so it was tolerable. Our room was very nice & comfortable. Too bad we were given a room with a view of the roof & maintenance facilities. Should have changed but we opted not to since we were only in the room to sleep."

"Everything thing was fine for a one night stay"

"We arrived late, and left early but was pleased with our room for the small amount of time we were there."

"My reservation was cancelled without any explanation or without telling me until I went to the location to check-in. There were no vacancies and it was super inconvenient."

"Very Clean, All staff I encountered were very friendly and helpful, bed was comfortable, and was safe. Also convient in and out from 24 also close to Ft Campbell"

"I was first given an ADA room. I do not like taking those rooms from others that actually need it. The staff changed the room after trying to convince me that my reservation required it. He then gives me an “upgraded” room that clearly wasn’t an upgrade. The room was decent but the toilet and bathtub were dirty. The shower head was also very loose. I’d give this overall experience a B-."

"Wonderful Stay, Clean, Great Parking, Awesome Staff"

"The receptionist took a $50 deposit from me for a room that was paid for already, and I could not even get a receipt for the $50 they wanted to lock up on my card. The room smelled and we had to call for someone to come and spray the roon. We sprayed Lysol and that did not help. We will never stay at this hotel again as we are very dissatisfied. You should allow a guest to get a receipt of payment regardless of how the room was booked. You have no problem taking the money so you should have no...

"Staff very friendly and helpful. Bathroom needs a remodel. Mold at the bottom of the shower door. Breakfast good for complementary meal but the omlet and chicken sausage was cold"

"Everything was satisfactory. "

"We had a great experience 😁"

"Killed a bug in the shower. Nice that there were 4 towels and wash clothes. Could use to have USB and c-port charging spots. Overall a good experience "

"The customer service was phenomenal, the hotel was impeccably clean, and the breakfast was delicious with a great variety of food. I will definitely come back and recommend it."

"All was great! Thanks for the stay!"

"Our room was “cleaned” before checkout. Staff had thrown out half of our belongings that were still in our room including prescription medications. Bathroom was not clean. Front desk staff did nothing to compensate for our belongings being thrown in the garbage. Why our room was cleaned before we had checked out doesn’t make any sense and to throw someone’s medication out is an obvious sign they had not checked out. Won’t be back and wouldn’t recommend."

"I had no fridge or microwave in my room. Barely any of the channels worked on the TV.. And they charged me for checking in an hour early. I stay at Red roof inns all the time. Never been charged for checking in an hour early. Never had to put a deposit down. It was a very poor experience."

"Great"

"Room was clean but old furniture. Pillows were very flat for a king bed. Tub was small to take a shower in. All of the housekeepers did not understand English. Breakfast was good. Parking was good. This is the fourth time I have stayed here. My first experience was really good. My last two times and my recent stay has not been anything that I expected of this chain hotel. I was actually given the same room this third and last time, room 102, where the phone did not work, the desk light did not...

"We stayed three nights and had no one to come to clean the room while we were out, We had to go and get clean towels for the bathroom. The staff on duty said that they were out of facial towels because they didn’t have any one to wash them (not good)."