Luksushoteller i Bukit Tinggi

"This is probably the least welcoming and warm high end hotel I have ever stayed at. Staff was not unfriendly but they just didn't seem to care. Receptionist sitting on his phone, not looking up when asked a question. Receptionist not at the desk. English level generally very low which made communication - especially over the phone - very hard. I felt ignored. Being so far away from home I fully expect being taken in with warmth and attentiveness when I arrive at the hotel each day from my...

"Good location and friendly staff. However, the restaurant area is extremely crowded and busy. There is a lot of tables, and moving around requires bothering people eating. The food quality is not at par with the hotel standard - this goes for especially breakfast, but also the a la carte menu. (western menu). Last but not least, I got a scare from an iron that almost caught fire while heating up in my room, releasing nasty black smoke. This was taken very lightly by the staff, and got me a bit...