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Anmeldelser af Fairfield Inn & Suites by Marriott Atlanta Buford/Mall of Georgia

2.5 out of 5

Anmeldelser

9,0

Fantastisk

Bedømmelse på 10 − Fremragende. 447 af i alt 710 anmeldelser" "
Bedømmelse på 8 − Udmærket. 185 af i alt 710 anmeldelser" "
Bedømmelse på 6 − Okay. 46 af i alt 710 anmeldelser" "
Bedømmelse på 4 − Dårligt. 15 af i alt 710 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 17 af i alt 710 anmeldelser" "

9,2/10

Rengøring

9,4/10

Service og personale

8,6/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

8,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Bob

Synes godt om: Rengøring, service og personale
Property is in excellent condition. Staff well trained and frendly.
Overnattede 1 nat i maj 2024
Svar fra o.swain den 15. maj 2024
Thank you for taking the time to review our hotel. I was thrilled to read our hotel was clean and your stay was great. We are elated to have offered you exceptional customer service. We continually work to improve our hotel, so I appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future.

8/10 Udmærket

Andrew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The pool inside was great for the kids
Overnattede 1 nat i april 2024
Svar fra o.swain den 3. maj 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 Fremragende

Debbie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was a great stay! Courteous friendly staff and very clean!
Overnattede 2 nætter i april 2024
Svar fra o.swain den 15. maj 2024
Thank you for taking the time to review our hotel. I was thrilled to read our hotel was clean and your stay was great. We are elated to have offered you exceptional customer service. We continually work to improve our hotel, so I appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future.

8/10 Udmærket

Terry, AMES

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very helpful staff. Decent buffet for breakfast.
Overnattede 4 nætter i april 2024
Svar fra o.swain den 3. maj 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 Fremragende

Edgar

Overnattede 1 nat i april 2024
Svar fra oswain den 15. maj 2024
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

6/10 Okay

Kwan Kuen, middle village

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Too much noise
Overnattede 2 nætter i marts 2024
Svar fra Kelvin den 29. mar. 2024
So sorry about the noise.Hope to see you again

10/10 Fremragende

Lisa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Kelvin den 29. mar. 2024
Thank you hope to see you again

4/10 Dårligt

Jeffrey

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very loud outside room. Breakfast not attended well. Extra charge on card almost a month after stay.
Overnattede 1 nat i februar 2024
Svar fra o den 19. mar. 2024
I received a copy of your review and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described about noise and breakfast not attended well is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 Fremragende

Andrea, Commerce

Overnattede 1 nat i marts 2024
Svar fra oswain den 3. apr. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

8/10 Udmærket

Scott

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra o.swain den 11. mar. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 Fremragende

Michael

Everything was great. The staff was the best.
Overnattede 1 nat i februar 2024
Svar fra oswain den 10. mar. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 Fremragende

Jennifer

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great breakfast!
Overnattede 1 nat i februar 2024
Svar fra o den 26. feb. 2024
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

8/10 Udmærket

Clinton, Willow Grove

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was good
Overnattede 2 nætter i februar 2024
Svar fra o den 26. feb. 2024
Thank you for the 4-star rating, we look forward to providing you exceptional service in the future.

10/10 Fremragende

Crystal

Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Front Desk Receptionist was wonderful. Friendly, fast, and informative. Definitely a great experience.
Overnattede 1 nat i februar 2024
Svar fra o den 26. feb. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

8/10 Udmærket

C.

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very nice area alot of eating options shopping options are great
Overnattede 1 nat i februar 2024
Svar fra o den 23. feb. 2024
Thank you for the 4-star rating, we look forward to providing you exceptional service in the future.

6/10 Okay

Markus

Overnattede 1 nat i februar 2024
Svar fra o.swain den 21. mar. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

6/10 Okay

Crenguta Kevorkian

Synes godt om: Rengøring
Internet not working Hair dryer not working
Overnattede 1 nat i februar 2024
Svar fra o den 23. feb. 2024
I received a copy of your review and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 Fremragende

Michelle

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Hotel was nice and room was clean. Breakfast wasn’t the best, but it was fine.
Overnattede 3 nætter i februar 2024
Svar fra oswain den 5. feb. 2024
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

10/10 Fremragende

Jerry

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice place to stay
Overnattede 3 nætter i december 2023
Svar fra Kelvin H. Asst Gen Manager den 28. jan. 2024
Dear Jerry, Thank you for sharing your positive experience at Fairfield by Marriott Mall of GA Buford. We are thrilled to hear that you enjoyed your stay and that our team and facilities met your expectations. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 Fremragende

Linda

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra Kelvin H Asst. Gen Manager den 28. jan. 2024
Dear LindaWe wanted to express our sincere gratitude for your recent 5-star review of Fairfield by Marriott Mall of GA Buford. It truly means the world to us! We're delighted to hear that your experience with us was exceptional.Thank You

10/10 Fremragende

Diana

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i januar 2024
Svar fra oswain den 5. feb. 2024
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

8/10 Udmærket

Tamra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Only reason I didn't rate excellent was the room above us had a child running and jumping off the bed. They did this for hours and finally I called the front desk at 10:20 pm. Second night we were awoken by the child at 11:30 pm. I will say the staff was very helpful
Overnattede 3 nætter i januar 2024
Svar fra o.swain den 8. jan. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was disheartened to learn of the noise your experienced during your stay. I sincerely apologize for your experience. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 Fremragende

steinwell

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
ga
location
Overnattede 1 nat i december 2023
Svar fra o.swain den 8. jan. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 Fremragende

Luis Pablo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023
Svar fra oswain den 5. feb. 2024
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

6/10 Okay

Christopher

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The staff was friendly and professional. The rooms were dated and in one case dirty. The first room we were given was dirty and there was even a small roach in there. The second room was better, however it was dated and the window curtin was torn and needed to be replaced.
Overnattede 3 nætter i december 2023
Svar fra o.swain den 8. jan. 2024
I received a copy of your review and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described about cleanliness is unacceptable, and I sincerely apologize for your experience. We will be coaching and training our Housekeeping and Maintenance Staff to ensure this is an isolated incident. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

6/10 Okay

Hester

Overnattede 1 nat i december 2023
Svar fra Kelvin H Asst Gen Manager den 28. jan. 2024
Dear Hester, Thank you for taking the time to share your feedback about your recent stay. We appreciate your honesty and value your input.We're sorry to hear that your experience fell short of expectations. Your insights are crucial to our ongoing efforts to enhance our guest experience.We hope to have the opportunity to welcome you back and provide you with an improved stay in the future.Best regards,

10/10 Fremragende

ghira

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra o.swain den 8. jan. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 Fremragende

Sandy

Rejste med familie
Had a lot of good amenities. Pool gym store. Staff really nice and helpful
Overnattede 1 nat i december 2023
Svar fra oswain den 8. jan. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read the staff were really nice and helpful and amenities were good. We continually work to improve our hotel; I appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 Fremragende

steinwell

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
ga
convenience location and Eco-friendly
Overnattede 1 nat i december 2023
Svar fra o.swain den 8. jan. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 Fremragende

Anthony

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great quick stay
They held our room for us for our very late arrival. They greeted us weary and tired travelers with a friendly smile and great service. The room was clean, staff nice, food area was nicely stocked and it felt very safe arriving that late at night. Only bad thing.....1 of 2 elevators were out of service...no big deal.
Overnattede 1 nat i december 2023
Svar fra oswain den 5. feb. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 Fremragende

Tonia, Columbia

Overnattede 1 nat i december 2023
Svar fra o.swain den 8. jan. 2024
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

10/10 Fremragende

Edith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023
Svar fra o.swain den 8. jan. 2024
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

10/10 Fremragende

Lori

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra o.swain den 8. jan. 2024
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

10/10 Fremragende

Luis

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff and felt completelt satisfied with my stay
Overnattede 2 nætter i december 2023
Svar fra o.swain den 8. jan. 2024
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra o.swain den 8. jan. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 Fremragende

Shawna

Rejste med familie, Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra o.swain den 8. jan. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 Fremragende

Alfredo

Overnattede 2 nætter i december 2023
Svar fra o.swain den 8. jan. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

10/10 Fremragende

thipphakone

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
GA
excellent service thanks
Overnattede 1 nat i december 2023
Svar fra o.swain den 8. jan. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

8/10 Udmærket

Jerry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Near the Mall
Forgot to mention it to the front desk, but there was a popping noise that kept coming from the bathroom. Sounded like some one was bouncing a ball off the wall. It appeared to be coming from the mirror. Room was nice bed was not quite right for me, but most aren’t.
Overnattede 2 nætter i december 2023
Svar fra oswain den 5. feb. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

6/10 Okay

RICHARD

Overnattede 7 nætter i december 2023
Svar fra o.swain den 8. jan. 2024
I received a copy of your review and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.

6/10 Okay

Tracey

Svar fra o den 23. feb. 2024
Thank you for the 3-star rating, we look forward to providing you exceptional service in the future.

10/10 Fremragende

Juan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very pleased.
Overnattede 2 nætter i december 2023
Svar fra kelvin den 9. dec. 2023
Please come visiting us again

6/10 Okay

Lana

Overnattede 1 nat i december 2023
Svar fra o.swain den 8. jan. 2024
Thank you for the 3-star rating, we look forward to providing you exceptional service in the future.

10/10 Fremragende

Dean

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice Place
Overnattede 1 nat i december 2023
Svar fra Kelvin den 9. dec. 2023
Please come visit us again soon

10/10 Fremragende

Marcia J.

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice room with comfortable bed! The breakfast had nice options of mini spinach omelets, sausage, bagels, oatmeal, and waffles. The only two things I would improve about the hotel is have a light or medium roast coffee available and would be nice to have a charging block for cell phones in the rooms. Most hotels have both. We enjoyed our stay.😊
Overnattede 1 nat i december 2023
Svar fra kelvin den 9. dec. 2023
Thanks Please come visit us again soon

10/10 Fremragende

Santiago Salomon sola

Overnattede 3 nætter i november 2023
Svar fra o.swain den 8. jan. 2024
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

10/10 Fremragende

Elvin

Overnattede 1 nat i november 2023
Svar fra o.swain den 8. jan. 2024
Thank you for the 5-star rating, we look forward to providing you exceptional service in the future.

10/10 Fremragende

MAGALY

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2023
Svar fra Julie den 30. nov. 2023
Dear Magaly,Thank you for taking the time to share your feedback with us! We are thrilled to hear that your experience at our hotel was great, and we appreciate your positive comments.At Fairfield, we strive to provide exceptional service and create memorable experiences for our guests. Knowing that you had no complaints during your stay is truly rewarding for our team.Your satisfaction is our top priority, and we are delighted to have met your expectations.We hope to have the pleasure of welcoming you back in the future.Thank you once again for choosing Fairfield. We look forward to serving you again soon!Most Cordially,

10/10 Fremragende

Ariel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great service, in a convenient shopping area, staff was helpful and kind, room was clean, everything worked well. One downside was the prices of the convenient store was on the pricy side.
Overnattede 4 nætter i november 2023
Svar fra Julie den 30. nov. 2023
Thank you for taking the time to share your feedback with us! We are thrilled to hear that your experience at our hotel was great and we appreciate your positive comments. At Fairfield, we strive to provide exceptional service and create memorable experiences for our guests. Knowing that you had no complaints during your stay is truly rewarding for our team. Your satisfaction is our top priority, and we are delighted to have met your expectations. I am sorry that you disagree with our Market pricing. We hope to have the pleasure of welcoming you back in the future. Thank you once again for choosing Fairfield. Most Cordially,

8/10 Udmærket

Robert

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had to ask for towels
Overnattede 4 nætter i november 2023
Svar fra Kelvin - Assistant General Manager den 1. dec. 2023
We sincerely apologize for any inconvenience you experienced during your stay, specifically the need to request towels. Providing a seamless and enjoyable experience for our guests is our top priority, and we regret that we fell short on this occasion.Your feedback is invaluable to us, as it helps us identify areas for improvement. Rest assured that we are addressing the issue with our team to ensure that such oversights are minimized in the future.