Hoteller nær Buffalo Springs Lake

"Other guests were very disruptive during late hours"

"The breakfast offers a great variety and is delicious. The rooms are large and clean. The bathroom is spacious and clean, and comes stocked with shampoo, conditioner, and liquid soap for guests. The location is excellent, close to Texas Tech. I really liked the hotel. Whenever I return, I will stay here again."

"The front desk employee was super helpful. I forgot a to print a waiver for a cheer clinic and she was gracious enough to help out, even though the printer at the hotel was down. Highly recommend."

"The room was clean, and staff was helpful. I found it strange that the front desk had restrictions on the TVs volume. Remote would not work or couldn’t be adjusted without their assistance. The coffee maker in the room and refrigerator did not work properly. The refrigerator froze everything, when adjusted it was either to warm or way to cold. The air conditioner was so loud, it made it difficult to sleep. This was not somewhere I would stay again for longer than a night, our 3 day stay was...

"GREAT STAY, WE LOVE OUR STAYCATIONS HERE!"

"Their breakfast was stale. The important thing is they saved my card information and went back and charged us extra $100.00 on my card after had alreay paid our bill in full when we checked in on July 9,2026 . We also left early morning around 1 am, and our check time wasnot til 11 am on Sunday July 12,2026. We return home that same day 12 noon on July 12,2026. Checked our bank account on that day we return, and nothing was showing ,I checked on Wed. morning to my surprise they had charged...

"The room was incredibly dusty. The sheets didn't feel fresh; there was a lot of hair on them. The floor was dirty—the amount of dust in that room was shocking."

"My flight was delayed to very late in the night, but they were very accommodating. Got me a ride to the property and they were very nice."

"The carpets need to be cleaned or replaced in the room."

"I liked the breakfast options"

"Tile was broken in the bathroom. Old towels that were falling apart. Sink would back up. It’s run down from previous stays a few years ago."

"Everything was perfect. We always choose this hotel when we go to Lubbock."

"The room was over priced wasn’t cleaned. Well they overcharged for snacks downstairs no hot tub. It took forever to check in and then it was so hard to get extra towels throughout our stay. We’re not recommend. I am a Holiday Inn express member and that’s why I will continue to go to. We just picked this one because we wanted an outdoor pool, but nothing about this property was extra extraordinary or fancy or nice or anything. The way you would expect whenever you go spend money for a nice...

"Beautiful hotel, designed well with a lovely restaurant and we even caught an Art Show happening the evening we arrived. Staff was helpful and kind!"

"There was a foul smell in the shower drain, the phone didn’t work, the bed wasn’t very comfortable"

"Need more comfortable beds"