Reception
Tjek tilgængelighed

Anmeldelser af Craves Hotel

3 out of 5
Craves Hotel
32 Rue Du Marche Aux Poulets, Brussels

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 84 af i alt 156 anmeldelser" "
Bedømmelse på 8 − Udmærket. 49 af i alt 156 anmeldelser" "
Bedømmelse på 6 − Okay. 14 af i alt 156 anmeldelser" "
Bedømmelse på 4 − Dårligt. 6 af i alt 156 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 156 anmeldelser" "

9,0/10

Rengøring

8,8/10

Service og personale

8,4/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Peder

Overnattede 1 nat i juni 2023
Svar fra Craves Hotel den 27. jun. 2023
Dear Peder,Thank you for the great score! Looking forward to welcoming you again in the future.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

4/10 Dårligt

Lena

Overnattede 2 nætter i maj 2023
Svar fra Craves Hotel den 26. maj 2023
Dear Lena,Thank you for the scores! We would be extremely grateful if you decide to share with us more details about your recent experience at our hotel so we can make future improvements. Looking forward to welcoming you again in the future.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

6/10 Okay

Lena

Overnattede 2 nætter i maj 2023
Svar fra Craves Hotel den 26. maj 2023
Dear Lena,Thank you for the scores! If you decide to share more details about your experience, do not hesitate to contact us directly. Looking forward to welcoming you again in the future.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

Maximilian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr zentrales Hotel in Brüssel. So gut wie alle Sehenswürdigkeiten sind fußläufig erreichbar. Personal war sehr freundlich. Zimmer zwar schon etwas älter aber sehr sauber.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Yong Sheng

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nicely designed hotel. Although the corridors at 2nd and 3rd floors seemed dark and eerie, the bedrooms were beautiful and glad that there was a bath tub during our stay as it was pretty cold outside.
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Prem

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Poor in all respects except location
Overnattede 2 nætter i april 2024
Svar fra Craves Hotel den 13. maj 2024
Dear Prem,Thank you for taking the time to share about your experience in our hotel. We are sorry to hear that not everything was as desired. We are always aiming to offer comfortable stay to our clients. Your complaint is certainly treated with the highest priority in order to improve our services.We thank you again for the feedback and we hope to welcome you again and offer you better experience. Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

Saskia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rundum gelungener Besuch. Parkmöglichkeit für 22 EUR pro 24h direkt um die Ecke. Tolle Zimmer, leckerer Kaffee im Zimmer, nettes Personal und super praktische Lage. Wir waren sehr positiv überrascht und würden jederzeit wiederkommen.
Overnattede 1 nat i marts 2024
Svar fra Craves Hotel den 4. apr. 2024
Liebe Saskia,Vielen Dank für Ihren Besuch im unserem Hotel und Ihre Bewertung. Wir freuen uns sehr, dass Sie eine schöne Zeit bei uns im Hause verbracht haben und wir Sie rundum begeistern konnten. Ich teile des mit unserem Team und wir freuen uns sehr Sie wieder begruesen zu durfen. Herzlichst,Radostina GrigorovaGuest RelationsCraves Hotel

6/10 Okay

Karel

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
The first receptionist was terrible , she doesn’t care about guest comfort. The family rooms are in a second building and has to use stairs, this is a wrong advertising. Until we Getz back from the tours like 6pm, Aa new receptionist gave us 2 single room with elevator and we could have a nice stay. Unless you have no heavy bags this hotel woth it, they don’t have porter
Svar fra Craves Hotel den 4. apr. 2024
Dear Karel,Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay.We will gladly welcome you again on your next visit to Brussels.Warm Regards,Radostina GrigorovaGuest RelationsCraves Hotel

8/10 Udmærket

Igor

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Etwas zu laute Gegend, dafür aber sehr zentral
Overnattede 3 nætter i marts 2024
Svar fra Craves Hotel den 4. apr. 2024
Lieber Igor,Vielen Dank für Ihre Bewertung.\ Gastzufriedenheit ist sehr wichtig für uns, wir arbeiten immer daran unsere Dienstleistungen zu verbessern und Ihnen einen angenehmen Aufenthalt im Craves Hotel zu bieten. Wir hoffen Sie bald wieder in unserem Hause begrüßen zu dürfen. Mit freundlichen Grüssen,Radostina GrigorovaGuest RelationsCraves Hotel

8/10 Udmærket

Diane, Pleasant Hill

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
You can hear outside noise from the room. Lots of noise especially on fri/ sat night. Hallways are dark. Wish they had a coffee/tea pot in room instead of on 1st floor.
Overnattede 3 nætter i februar 2024
Svar fra Craves Hotel den 8. mar. 2024
Dear Diane,Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay.We will gladly welcome you again on your next visit to Brussels.Warm Regards,Radostina GrigorovaGuest RelationsCraves Hotel

8/10 Udmærket

Maria

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
It was a pleasure to stay at the craves hotel! It had such a European vibe!
Overnattede 1 nat i marts 2024
Svar fra Craves Hotel den 8. mar. 2024
Dear Maria,We sincerely thank you for your kind words. We are happy that you had a nice stay in our hotel. Looking forward to welcome you again in the future.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

Rejean

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cet hôtel est très bien situé près de la Grand Place, mais ayant des restos-bars à proximité, des bouchons pour dormir est souhaitable...
Overnattede 1 nat i februar 2024
Svar fra Craves Hotel den 28. feb. 2024
Cher Rejean, Merci d'avoir pris le temps de nous faire part de votre expérience lors de votre séjour dans notre établissement.Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre hôtel.Sincères salutations, Radostina GrigorovaGuest RelationsCraves Hotel

8/10 Udmærket

Sebastien

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Très bon choix
Très bel hôtel en centre ville, proximité immédiate rues commerçantes et restaurants, proche Grand Place. Fenêtres manquant d'insonorisation, mais ce n'est pas dérangeant. Petit déjeuner de qualité et varié. Très bon séjour (3 nuits).
Overnattede 3 nætter i februar 2024
Svar fra Craves Hotel den 28. feb. 2024
Cher Sebastien,Merci d'avoir choisi notre hôtel pour votre séjour à Bruxelles.Je suis heureuse d'apprendre que votre séjour chez nous a été mémorable.Dans l’attente de vous accueillir à nouveau dans notre hôtel.Sincères salutations, Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

Aurélie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Craves Hotel den 28. feb. 2024
Dear Aurélie,Thank you for the great score! Looking forward to welcoming you again in the future.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

Sebastien

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Craves Hotel den 23. feb. 2024
Dear Sebastien, Thank you very much for the top score. Warm regards,Petya LozevaGuest Relations ManagerCraves Hotel

4/10 Dårligt

Bethan

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointed!
We didn’t stay at the hotel. Unfortunately on check-in we were told our room and all the Triple and Family Rooms were accross the road in a seperate building. Even the Guy on Reception had trouble finding the access door. The door to the building is hidden under the Canopy of a Cafe/Restaurant. We had 27 steps to climb to our room 411 on the first floor. The bedroom was hot and we were unable to open the windows as these were serving as secondary glazing! At night it was noisy! The front door could be heard each time it closed, other guests could be heard going to their rooms and the sound of bottles being moved. (Hence the need for the hotel to provide each guest with ear plugs! The bathroom was a small compact shower room. On the plus side with a very good powerful shower!! The layout could be useful ie Walking into a kitchenette area with a sofa bed and having a seperate bedroom. We however felt isolated from the security of staying at a hotel with a 24hr Reception. Even the phone wasn’t plugged in. Location to the Square was good - 5 minute walk.
Entrance under the canopy!
Kitchenette area on entering the room
Bedroom
Shower room
Overnattede 3 nætter i februar 2024
Svar fra Craves Hotel den 20. feb. 2024
Dear Bethan,Thank you for taking the time to share about your experience in our hotel. We are sorry to hear that not everything was as desired. We are always aiming to offer comfortable stay to our clients. Your complaint is certainly treated with the highest priority in order to improve our services.We thank you again for the feedback and we hope to welcome you again and offer you better experience. Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

Verificeret rejsende

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Charming hotel
Amazing stay! Such a cute, well decorated hotel at a reasonable price. Perfectly located near Grand Place. The hotel staff are kind and accommodating. The only issue we had was an unpleasant odor coming from the bathroom pipes and drain. Maid staff do a great job cleaning and freshening every day, but the smell of the pipes indicates the entire system probably needs to be cleaned out. I would absolutely stay again though. Go find the speakeasy bar!
Overnattede 3 nætter i februar 2024
Svar fra Craves Hotel den 20. feb. 2024
Dear Sir, Madam, Thank you very much for taking the time to share about your experience. We will definitely follow up on the issues reported in order to ensure a comfortable stay for our clients. We are happy that you liked the staff and we hope to have the chance to welcome you again. Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

8/10 Udmærket

Andrea

Overnattede 1 nat i februar 2024
Svar fra Craves Hotel den 16. feb. 2024
Dear Andrea ,Thank you for the good score! Looking forward to welcoming you again in the future.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

tito

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good hotel in central Bruxelles
Good hotel in central Bruxelles
Overnattede 1 nat i februar 2024
Svar fra Craves Hotel den 7. feb. 2024
Dear tito,We sincerely thank you for your kind words. We are happy that you had a nice stay in our hotel. Looking forward to welcome you again in the future.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

6/10 Okay

Carlos, Darmstadt

Synes ikke om: Service og personale
Das Hotel ist zentral gelegen und angeschlossen an ein Restaurant in einer dunklen Ecke in direkter Nachbarschaft des Brüsseler Stadtkerns. Es gibt kein Auto/Motorrad Zugang, Parkplatz oder derartiges. Das Personal bekommt die Zähne nicht auseinander. Kein Willkommen, keine Begrüssung, kein Abschied, keine Aufnahme einer Café Bestellung, stattdessen wird der Lounge Tisch für‘s Essen gedeckt (nach dem Motto verschwinde wenn Du nur einen Drink willst), die Karte für die Touristen-Steuer verlangt, sowie Ausweis. Sonst, nichts. Kein Wunder, dass hier in der Küche Mäuse herumlaufen, die Fenster nicht richtig schliessen und damit Kälte durchzieht und der Lärm der Kneipen bis um 4 Uhr Morgens selbst im 3. Stock hineinzieht. Die unterdurchschnittlich ausgeführte Fake Vintage Stil Ausstattung mit originaler Staubdecke ändert nichts daran. Nicht zu empfehlen, denn es ist so teuer wie alle anderen überteuerten namhaften zentralen Hotels.
Overnattede 2 nætter i februar 2024
Svar fra Craves Hotel den 7. feb. 2024
Sehr geehrter Carlos ,vielen Dank für Ihren Aufenthalt im Craves Hotel Brüssel und dass Sie sich die Zeit genommen haben, uns ein konstruktives Feedback zu geben. Wir bedauern sehr, dass wir Ihre Erwartungen nicht zu hundert Prozent erfüllen konnten. Seien Sie versichert, dass wir Ihr Bewertung mit dem Hotel Management geteilt haben, um sicherzustellen, dass sich solch ein Vorfall in Zukunft nicht wiederholt. Mit Herzlichen Grüßen,Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

Alexander

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra Craves Hotel den 6. feb. 2024
Dear Alexander,Thank you for the great score! Looking forward to welcoming you again in the future.Warm regards,(Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

Régis

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sejour formidable dans un hotel joliment decoré.
Excellent sejour de tourisme dans cet hôtel. C Grand confort et decoration soignée. Literie parfaite. Emplacement central au porte du metro et de Grand Place à pied.
Overnattede 1 nat i januar 2024
Svar fra Craves Hotel den 2. feb. 2024
Cher Régis,Merci d'avoir choisi notre hôtel pour votre séjour à Bruxelles.Je suis heureuse d'apprendre que votre séjour chez nous a été mémorable.Dans l’attente de vous accueillir à nouveau dans notre hôtel.Sincères salutations, Radostina GrigorovaGuest RelationsCraves Hotel

6/10 Okay

A

Rejste med familie
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Key card always had issue had to change few times. AC not working, mentioned reception few time to get AC checked - no action taken.
Overnattede 2 nætter i januar 2024
Svar fra Craves Hotel den 31. jan. 2024
Dear A, Thank you very much for taking the time to share about your experience. We will definitely follow up on the issue reported in order to ensure a comfortable stay for our clients. We hope to have the chance to welcome you again. Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

6/10 Okay

Nadia

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Craves Hotel den 31. jan. 2024
Dear Nadia,Thank you for the scores! If you decide to share more details about your experience, do not hesitate to contact us directly. Looking forward to welcoming you again in the future.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

Joseph

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent choice for a long weekend
It took a while to choose a hotel for a long weekend in Brussels, after reading reviews we decided to choose this one. The room was perfect for the weekend, as was the location. You could hear some noise outside, but that was if you really focused on it and it never interfered with our sleep. Easy to access from the Eurostar on the metro. The staff were extremely helpful and we also were lucky enough to be checked in early. Luggage storage was great. The breakfast buffet was great too for the price.
Overnattede 2 nætter i januar 2024
Svar fra Craves Hotel den 6. feb. 2024
Dear Joseph,We sincerely thank you for your kind words. We are happy that you had a nice stay in our hotel. Looking forward to welcome you again in the future.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

6/10 Okay

Lindsay

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter
Craves was an interesting Hotel due to the unique design choices and colours. Made it a touch more fun compared to other hotels in the area. Front staff were kind and helpful and allowed us to leave our bags in advance of our check-in. The size of the room was very nice. While the room was pleasant and the bed was big and comfy, the shower sprayed water everywhere and did not drain properly. We also did not have hot water to the bathroom sink on the second day.
Overnattede 2 nætter i januar 2024
Svar fra Craves Hotel den 26. jan. 2024
Dear Lindsay,We welcome your feedback and appreciate your feedback regarding your stay.Your opinion is a great support for the improvement of our services.We were pleased that the hotel has met your expectations and hope to improve and surprise you on your next visit.We are at your disposal for whatever you need.Sincerely,Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

María del Pilar

Overnattede 3 nætter i januar 2024
Svar fra Craves Hotel den 26. jan. 2024
Dear María del Pilar,Thank you for the top score! Looking forward to welcoming you again in the future.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

8/10 Udmærket

Elli

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra Craves Hotel den 26. jan. 2024
Dear Elli,Thank you for the good score! Looking forward to welcoming you again in the future.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

Eric

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i januar 2024
Svar fra Craves Hotel den 15. jan. 2024
Dear Eric, Thank you for the top score! Warm regards,Petya LozevaGuest Relations ManagerCraves Hotel

10/10 Fremragende

sean

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
First time i have used it and will definitely stay again! Excellent value for money! It is the attention to detail, it is like staying in a 5 star hotel at 2 star prices! :-)
Overnattede 1 nat i januar 2024
Svar fra Craves Hotel den 15. jan. 2024
Dear Sean, Thank you very much for this amazing review! We really appreciate it. Looking forward to welcome you again.Warm regards,Petya LozevaGuest Relations ManagerCraves Hotel

6/10 Okay

Souad

Rejste med familie
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Det var jobbigt med parkering s, städning var dålig, plus där vi borde låg utanför entren på hotellet 😔😔
Overnattede 3 nætter i januar 2024
Svar fra Craves Hotel den 15. jan. 2024
Dear Souad ,Thank you for your feedback.It is with some discontent that we receive your feedback because our goal is to maintain quality in the service and the satisfaction of our customers.In that sense, your feedback is extremely important to help us improve the quality of our team every day.Thank you again for your feedback, hoping to get you back to Brussels next time, in which the ... Hotel is the chosen place for your accommodation, in order to provide you with a better experience.Sincerely,Petya LozevaGuest Relations ManagerThe Craves Hotel Team

8/10 Udmærket

Thierry

Overnattede 1 nat i januar 2024
Svar fra Craves Hotel den 12. jan. 2024
Dear Thierry,Thank you for the good score.Warm regards,Petya LozevaGuest Relations ManagerCraves Hotel

8/10 Udmærket

Philippe

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Top !
Séjour très agréable dans cet hôtel bien décoré et très bien placé
Overnattede 2 nætter i januar 2024
Svar fra Craves Hotel den 8. jan. 2024
Cher Philippe,Merci d'avoir choisi notre hôtel pour votre séjour à Bruxelles.Je suis heureuse d'apprendre que votre séjour chez nous a été mémorable.Dans l’attente de vous accueillir à nouveau dans notre hôtel.Sincères salutations, Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

Laura

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Top belle déco très propre
Très calme décoration soignée emplacement idéal au cœur du centre ville parfait pour la soirée du nouvel an
Overnattede 2 nætter i december 2023
Svar fra Hôtel Craves den 5. jan. 2024
Chère Laura,Au nom de toute l'équipe de l'Hôtel Craves veuillezaccepter nos sincères remerciements pour votre agréable commentaire.Notre équipe se fera un plaisir de vous accueillir à nouveau dans notre hôtel comme client de marque.Sincères salutations, Petya LozevaResponsable relations clientsHôtel Craves

4/10 Dårligt

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Le personnel était accueillant mais aucun room service à l'hotel quand bien même il se trouve dans un restaurant. Les chambres sont très mal isolées de l'intérieur, nous entendions tout les bruits du couloir La localisation en revanche est parfaite, entre la bourse et la grand place La chambre etait fidèle aux photos mais la salle de bain n'était pas forcement bien agencée et la douche avait des traces de rouille.
Overnattede 3 nætter i december 2023
Svar fra Hôtel Craves den 5. jan. 2024
Cher Monsieur, Chère Madame,Nous vous remercions d’avoir pris le temps de nous faire part de votre expérience lors de votre séjour dans notre hôtel.Nous prenons en compte chaque remarques et suggestions de nos clients afin d'améliorer la qualité de nos services.L'objet de votre plainte sera traité en priorité afin de vous garantir un séjour sans tracas si vous décidiez de séjourner à nouveau dans notre hôtel à l'avenir.Sincères salutations, Petya LozevaResponsable relations clientsHôtel Craves

8/10 Udmærket

jordan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cozy comfortable and good location
Cute and cozy rooms, comfortable beds, and great location. Staff was very friendly allowing us to check in early and switch to a quiter room on the backside of the hotel. The coffee machine is not in the rooms if you are just booking the small double, so you have to get your hot water and nespressos down the hall. The only issue is the machin broke in the morning, but I'm sure it doesn't happen all the time. The street is busy, so it might be noisy depending on where your room is located. They also had a very cool cocktail bar "hidden" in the hotel we stumbled upon by accident.
Overnattede 1 nat i december 2023
Svar fra Craves Hotel den 2. jan. 2024
Dear jordan,Thank you very much for your comment. For us it is very important to satisfy our customers and we are always working to improve our services and to offer a comfortable stay.We will gladly welcome you again on your next visit to Brussels.Warm Regards,Radostina GrigorovaGuest RelationsCraves Hotel

4/10 Dårligt

Aldo

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Craves Hotel den 2. jan. 2024
Dear Aldo,Thank you for the scores! If you decide to share more details about your experience, do not hesitate to contact us directly. Looking forward to welcoming you again in the future.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

Edgar Eduardo, Salvatierra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was perfect, thank you!
Svar fra Craves Hotel den 21. dec. 2023
Dear Edgar Eduardo , Thank you very much for the lovely review. We really appreciate it. Looking forward to welcome you again.Warm regards,Petya LozevaGuest Relations ManagerCraves Hotel

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Craves Hotel den 21. dec. 2023
Dear Sir, Madam,Thank you for taking the time to rate our hotel.Warm regards,Petya LozevaGuest Relations ManagerCraves Hotel

10/10 Fremragende

Mohammad

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Craves Hotel den 19. dec. 2023
Dear Mohammad, Thank you for the great score. Warm regards,Petya LozevaGuest Relations ManagerCraves Hotel

6/10 Okay

Alexander H

Overnattede 4 nætter i december 2023
Svar fra Craves Hotel den 19. dec. 2023
Dear Alexander H,Thank you for the score. Warm regards,Petya LozevaGuest Relations ManagerCraves Hotel

8/10 Udmærket

Andrew, Daventry

Overnattede 1 nat i december 2023
Svar fra Craves Hotel den 3. jan. 2024
Dear Andrew,Thank you for the great score! Looking forward to welcoming you again in the future.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ideally situated Hotel, for my purposes
Overnattede 3 nætter i december 2023
Svar fra Craves Hotel den 11. dec. 2023
Dear John,Thank you for your review and good score for our hotel. Looking forward to welcoming you again in the future. Warm regards, Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

Maicon

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Craves Hotel den 11. dec. 2023
Dear Maicon, Thank you for the great score! Warm regards,Petya LozevaGuest Relations ManagerCraves Hotel

8/10 Udmærket

Anne

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Only issue not able to order food & drink at hotel to eat in room
Overnattede 1 nat i december 2023
Svar fra Craves Hotel den 7. dec. 2023
Dear Anne,Thank you very much for the review! We will definitely share your feedback with our Team.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

Brianna

Overnattede 2 nætter i december 2023
Svar fra Craves Hotel den 7. dec. 2023
Dear Brianna,Thank you for the great score! Looking forward to welcoming you again in the future.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

Gary, Canton

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Close to Christmas Market but very loud outside throughout the night Very nice facilities and courteous staff
Overnattede 1 nat i december 2023
Svar fra Craves Hotel den 7. dec. 2023
Dear Gary,Thank you for taking the time to share your feedback.We are looking forward to welcoming you soon in our hotel.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

8/10 Udmærket

Andrea

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
On check in I wasn’t given any info about the hotel or its surrounding area - no wifi password no local map no information about breakfast they offered and there was no info in the room. Luckily I was OK with that although the wifi password would have been handy.
Overnattede 1 nat i november 2023
Svar fra Craves Hotel den 29. nov. 2023
Dear Andrea,Thank you for taking the time to share about your experience in our hotel. We are sorry to hear that not everything was as desired. We are always aiming to offer comfortable stay to our clients. Your complaint is certainly treated with the highest priority in order to improve our services.We thank you again for the feedback and we hope to welcome you again and offer you better experience. Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel

8/10 Udmærket

N.B.J.

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Mooie kamers , fijn verblijf
Overnattede 2 nætter i november 2023
Svar fra Craves Hotel den 29. nov. 2023
Beste N.B.J.,Wij danken u van harte voor uw lieve woorden en zijn blij dat u een goed verblijf heeft kunnen genieten in onze zaak. Wij hopen u spoedig weer van dienst te kunnen zijn. Met vriendelijke groeten, Radostina GrigorovaGuest RelationsCraves Hotel

10/10 Fremragende

Hiram

Overnattede 1 nat i november 2023
Svar fra Craves Hotel den 11. dec. 2023
Dear Hiram,Thank you for the great score! Looking forward to welcoming you again in the future.Warm regards,Radostina GrigorovaGuest RelationsCraves Hotel