Hoteller nær Brucemore

"Everybody at the property was very helpful. The food was delicious and the drink specials or awesome as well. Attended a venue there so it was very convenient and there's also a cool bar across the street in the alley."

"Mold in the shower. Broken shower head. Broken tile in the entry. We could hear every step of the guests the floor above. They obviously had a child in a 4th floor room that ran around for hours. Kids should be on the first floor if possible. The hotel had very few guests so that would not have been hard to do. Staff was not friendly at all."

"The sheets had hair in them and brown stuff. The shower was not clean. There was no microwave. The breakfast was SUPER cold. The pool was not only cold but not clean. There was water all over the pool floor and hair. It looked like it hadn’t been cleaned. I was not able to check in at 2:30, even though I called a day prior to arriving to ask for an early check in. The lady told me 10 minutes upon arrival but I ended up waiting over 45 minutes for a room. I ended up leaving the next day,...

"breakfast over valued room carpet filthy needed shampooing Staff pleasant and attentive shortage of staff"

"Lost reservation"

"Parking could be better"

"Easy and fast check in and check out. We were passing by the hotel on our way to the event we were in town for and stopped to see if we were able to check in 2 hours early. The staff said our room was available. This was a very big help for my family and greatly appreciated. Breakfast was simple but all items were good quality. Easy check out at 6:00 am."

"The room was not that clean, floors were sticky. Staff was excellent. Overall the stay was ok but nothing to rave about."

"It was very nice"

"Property was very convenient - lots of restaurants nearby"

"Great Hotel and service"

"Clean room. Good location."

"We found bed bugs in our room! Also the door was open and window unlocked. Overall, was dirty and felt unsafe. I have not been able to get refund from Expedia. DO NOT STAY HERE."

"First room smelled awful but they were able to move us to a second room, second room the fridge didnt work, 2 lamps didnt work dead roaches just swept up against the walls in the pool area."

"Room we're dated but clean and served it purpose of a one night stay. Breakfast was good, eggs, sausage and waffles. "

"They were very nice to me respectful.And I got a heck of a deal.I really needed to stay.I'm homeless and i'm disabled so I wish I can get some free nights and I have tremors too and I was shaking around back today but I got through it all and they were good"

"Clean room staff breakfast"

"Nice place"