Hoteller i Broad Brook

"Room was identical to the online pictures. Many places downtown that are walkable. Would definitely stay again."

"It was clean and good size room with friendly staff. They were helpful as well."

"The night shift was rude , the gentleman who sits at the desk in the evening was very rude to me. He looked disheveled and unkempt. His manner was rude, he cut me of mid question to tell me to stop talking and wait for him to finish whatever he was doing in the moment, which I thought was to answer my question"

"Location is great. Air conditioning in the room is perfect. The halls were terribly hot. The evening check in staff members was miserable. It appeared that we were wasting his time. The 2nd floor hallways are in terrible condition. Wallpaper is coming off the walls and the door had a huge gap. The daytime front desk team members were wonderful and helpful. Laundry onsite was a plus. Fitness center is sub par."

"Everything was just as expected, no problems at all!"

"All was good except that the room above us decided to do a 5k in their room starting at 05:00 AM. This wasn’t the hotel’s fault, but was their fault was the condition of the floors. Beyond the stomping, the floors creaked! We arrived late at night needing sleep before a long day of driving. We got almost none because of the noise."

"Nunca me indicaron que la picina estaba dañada"

"I was made to believe that they had several cribs, but when I got there I was told they only had two and both were out. The clerk was extremely rude about it. When my room was done, they did not vacuum and one of the beds was not done."

"Very clean and quiet, close to everything you need, I would totally stay again"

"Breakfast was very well stocked at all times. Very nice staff and the hotel was good for the price point."

"Room was spacious, clean, staff were extremely helpful and friendly. They have tea and coffee and a great breakfast!!"

"Staying at this hotel is incredibly convenient because it is located right on the airport property. When you have an early morning flight, it's so nice to simply wake up, walk a short distance to the terminal, and check your bags without the stress of an early drive. The hotel is always immaculate, and the staff is consistently friendly, helpful, and professional. They undoubtedly deal with their share of frustrated travelers and airline personnel, yet they remain calm, courteous, and...

"Excellent"

"Online images show the renovated rooms, but upon arrival it was clear the actual building had rough edges. We were only in town a couple of nights, so I ignored my initial gut feeling. With further inspection I saw many other flaws including: cracks, chips, and possessions leftover from previous guests. When bringing this up with the staff, they claimed they were completely booked so we couldn’t switch rooms. Not a problem. They said they could remove what we found but when I had asked if they...

"!"

"Very clean rooms, quiet place, lovely view of trees. Breakfast had a wide variety to choose from. I will return if I come back to area."

"It was a good night"

"The location is close to restaurants and stores, but the breakfast is very basic."