Thank you!

Hello Connie,Thank you very much for the wonderful review. We are pleased that you enjoyed your stay with us and hope that you return to stay with us again. We will pass your comments onto the staff.Regards,Reception.

Hello Ricky,Thank you for your feedback. If you would like to elaborate further regarding your recent stay with us, you are welcome to contact us direct. We apologise if you felt that our staff were unfriendly and can confirm that this is not the experience, we want our guest to have. We do process a 100 security deposit on arrival which is released upon departure. Regards,Reception.

Hello Gerry,Thank you for your feedback!Regards,Reception.

Hello Fraser,Thank you.Regards,Reception.

Hello. We would appreciate an explanation of this poor review, if you wouldn't mind reaching out to us directly so that we know where we can improve.

Hello Harry,Thank you for leaving us a review. We will have housekeeping check the room.Regards,Reception.

Thank you for your review!

Hi David. Thank you for your feedback. We are not sure what else you expect in terms of toilet ammenities. Feel free to contact us to let us know.

Hi Melissa,Thank you for your review. We will be sure to take your feedback on board. Please note that you booked both rooms separately, and two completely different room types at that. We do our best to put rooms close together but we cannot change the layout of the building unfortunately. We will assume that the issues outlined with the water/drains were found in both rooms and will attend to it immediately. Thank you,Reception

Hello Paul,Thank you very much for the great review! We appreciate it and hope you return to stay with us again.Regards,Reception.

Hello Dan,Thak you for the rating and for leaving us a review! We appreciate it.Regards,Reception

Hello Serge,Thank you for leaving us a review! Regards,Reception.

Thank you for your review!

Thank you for your kind review! We would love to welcome you at our property again.

Thank you, Stephen.

Hello Barry,Thank you!

Thank you for giving us your feedback. We hope to see you soon.

Hello Mary-Anne,Thank you!Regards,Reception.

Hello Graeme,Thank you very much for leaving us a review! We will be sure to pass your comments onto the staff and hope you choose to stay with us again. Regards,Reception.

Hello Lauren,We appreciate your feedback and have noted for maintenance to check room for leaks. We are pleased that you found our staff to be "absolutely lovely" and will be sure to pass your comments onto them. We hope to see you again soon.Regards,Reception.

Hello Peter,Thank you very much for rating us a 5 out of 5! We appreciate it!Regards,Reception.

Hello Lawrence,Thank you for rating us a 4 out of 5! we appreciate it and look forward to welcoming you back again.Regards,Reception

Hello Young Chan,Thank you very much for rating us a 10! we appreciate it and hope you choose to stay with us again. Regards,

Hello Angelos,Thank you for leaving us a review. There are many activities to see and do when visiting Brisbane! The reception staff would have been more than happy to help you. We have pamphlets in reception and there is a QR Code that you can scan which connects you to the "Brisbane City" app. Regards,Reception.

Hello Gillian,Thank you very much! We appreciate you rating us a 5 out of 5!Regards,Reception.

Hello Brian,Thank you very much for rating us a 5 out of 5! We appreciate it!Regards,Reception.

Hello Helen, Thank you for your raving review! Regards, Reception

Hello Timothy, Thank you for your review! We look forward to having you back in the future! Regards, Recpetion

Hello Mike,Thank you for the great review! we appreciate it! Where possible we can have our staff assist guests with their luggage. Our location is very convenient to everything, and we are pleased you enjoyed your stay with us. Regards,Reception.

Hello Kaziah,Thank you very much for your feedback! We will be sure to pass your comments onto the reception staff and are pleased that you will return to stay with us again. Regards, Reception.

Hello Angela, Thank you for your review! We look forward to you staying in the future! Regards, Reception

Hello Kathryn, Thank you for your review! We are pleased to hear you had a great stay! Regards, Reception

Hello Kevin,We apologise for your recent experience with us. You forgot to mention in your review, that our after-hours service Nitel were able to upgrade you to a 2 Bedroom Apartment.Regards,Reception.

Hi Helen, Thanks for your review! Regards, Reception

Hello Seung Chul, Thank you for your review! we are glad you had a nice stay! Regards, Reception

Hello Scott,Please feel free to reach out to us directly if there were any concerns during your stay with us. We are always looking at ways in which we can improve our service. Regards, Reception.

Hi Gwen, Thanks for your review! We are looking forward to seeing you back in the future! Regards, Reception

Hi Christian, Thankyou for your review! We look forward to having you stay again! Regards, Reception

Hello Alix,Thank you for your review! We look forward to seeing you in the future! Regards, Reception

Hi Mary Anne, Thankyou for your review! We look forward to having you stay again! Regards, Reception

Hi Wayne, Thankyou for your review! We look forward to having you stay again! Regards, Reception

Hi Jody, Thankyou for your review! We look forward to having you stay again! Regards, Reception

Hello Kim,Thank you for your review. You'll be pleased to know that we are in the process of renovating our property. If you choose to stay with us again, we will be more than happy to allocate you to quieter room. Regards,Reception.

Hi Kiria, Thank you for your review! We're glad you had a comfy stay! Regards, Reception

Hello Emmanuel,We apologise for your recent experience with us. If you choose to stay with us again, we will be sure to allocate you one of the newly, renovated rooms, if completed by then. We do have our carpets cleaned regularly and are also in the process of having carpets replaced. Regards,Reception.

Hi Helen, Thankyou for your review! We look forward to having you stay again! Regards, Reception

Hi Prakash, Thank you for your review! Our great location makes it very easy for outsourced restaurants and cafes. We are glad you enjoyed your stay and look forward to seeing you again in the future! Regards, Reception

Hello Rebecca, Thank you for your review! We have had some problems in the past with the WiFi, it is looking at being upgraded. We're glad you enjoyed your stay! Regards, Reception