Hoteller nær Brig o' Balgownie

"Location is good, close to the bus service shops, plenty of parking"

"I booked the room for my colleague, she said, "the hotel is dodgy, quite dirty and a hostel with interesting characters, smells of weed and generally no safety… the breakfast was really bad and I was the only one there… it seems like it’s not a hotel that is actually used for tourism/business." She felt so unsafe that she left after the first night. I am writing to request a refund. Please advise."

"This is NOT a good stay! And the service even worse. Clearly at one point this was a vibrant bustling hub, when we stayey it was an absolute Ghost town. I was emailed to check in online, a bumpy process to say the leaset. After wasting 20 minutes on it I was told just to check in at the hotel. I saw 2 staff members for the duration of the stay, one told me to pay fo parking, the other told me it was free. I didnt take the chance and paid the overpriced parking, despite the underground...

"Where to begin. The staff were all super friendly and polite and the lifts work quickly, I think thats about where the good points end. The hotel is utterly falling apart. The main reception is relatively well maintained and clean looking, the other attached reception is abandoned, falling apart, the bar and resturaunt is closed and abandoned, the main door doesn't work, missing carpets with exposed rotting ply-wood on the floor and walls with random bits of rubbish and broke furniture spread...

"Værelset var fint og sengene var gode. Der manglede blot en toiletbørste på badeværelset. Det kolde vand virkede ikke. Aircondition er ikke virkelig aircondition, som vi ellers valgte hotellet ud fra. Det virker kun, hvis der er MEGET varmt udenfor."

"Personalet"

"Det ligger meget centralt. "

"No amenities and no one to speak with. I received text messages & messages through Expedia from hotel, yet when I reached out in this same fashion there was no response. The property is clean. Somewhat noisy area, although close to most things. Not truly a hotel. "