Hoteller med pool i Bridgeton

"Beautiful hotel, absolutely loved the waterfall at night time. My room opened up to the sound, it also a very nice balcony overlooking the hotel pool and waterfall. Make sure to get a room overlooking the pool with deck. "

"When we checked in dirty rags were left in the room. In the morning there was no hot water to take a shower. When I called front desk the employee told me they are working on it and that management was on the way to the hotel. Fast forward an hour later, still no hot water. So I spoke to the front desk employee to get a partial refund and cancel my next night, she seemed like she was very bothered with that question."

"Was told at check in that room was ready and when we got to the room the TVs were on at max volume, beds were not cleaned or made, no bags in trash cans, and there was used bar soap on each sink. Staff did not seem like it was a big deal and seemed irritated that I requested it to be fixed and said I would need to wait at least an hour. This was the worst experience I’ve had at a embassy suite hotel ever."

"The room smelled horrible and was very unclean. The room was not at all what was advertised nor did we know the elevator was broken and we would have to climb 4 flights of stairs. Ended up leaving because we were so uncomfortable with the room. "

"The hot water in my room didn't work. And I had to fight with them to give me another room "we can't give you another room just to shower..." "

"Good not Fantastic Great flawless not Horrible either Etc but nice overall "

"Yes"

"Property is extremely needing a major facelift. The property and everything in it is worn out. My guest room smelled of wet puppy and stagnant air. AC unit in wall was filled with dirt and mildew. Refused to turn it on. Stayed there due to cost savings. I'll stay in Edwardsville next time and deal with extra driving. The location has to be renovated or they will be able to sell rooms by the hour. Their HQ leaders would never allow their family members to stay at this location. Guests...