"After years of exclusive IHG loyalty, I gave Best Western Plus another chance, having left the brand years ago over poor service. As someone who books 175 to 200 rooms annually for business and personal travel, I wanted to see if things had improved.
We arrived at 1:40 PM after an 800-kilometer drive. The rooms were ready, but I was told early check-in would cost an extra $60 combined for two rooms, a charge every other hotel I’ve stayed at in the past three weeks waived without question. I was...
"After years of exclusive IHG loyalty, I gave Best Western Plus another chance, having left the brand years ago over poor service. As someone who books 175 to 200 rooms annually for business and personal travel, I wanted to see if things had improved.
We arrived at 1:40 PM after an 800-kilometer drive. The rooms were ready, but I was told early check-in would cost an extra $60 combined for two rooms, a charge every other hotel I’ve stayed at in the past three weeks waived without question. I was...
Willy