Hoteller nær Brackenhurst Shopping Centre

"Mold around the bathtub, cockroaches, spiders and moths in room, main TV did not work, missing light bulbs/various different light bulbs, asked them to change and also install where missing. Pool was dirty, debris in pool and a chair, mattress was very hard and uncomfortable, the safe did not work, offered us a free breakfast due to the cockroach issue. Staff was the only good thing. Definitely needs refurbishing."

"Stay wasn't so good, small beds and wall are very thin, you can hear your Neighbour. "

"The room was spotless and very comfortable. The establishment is very user-friendly and meets all the needs of guests. The staff are friendly and very helpful, which makes your stay so enjoyable. The food is divine and prepared on time as requested. We will definitely visit again and it is perfect for an overnight on your way to other destinations. Thank you to Tania and her staff, you deserve another star!"

"Great stay. "

"Staff very helpful and friendly"

"There's black mold all over the shower wall, in the kitchen above the cupboard as well, and a bit starting to grow on the ceiling above the bed. The lady working there was very friendly though. The place is quite outdated. I didn’t care about much I just wanted to shower and rest after a long flight but due to the black mold all over the bathroom I was too uncomfortable to shower."

"Staff amazing but transportation iffy"

"We were blown away by the accommodation. The first thing you encounter on arrival is a massive indoor pool of Koi (I guess that’s in the name!) The luxury and beautiful atmosphere continues as you explore the property. We would have gone swimming but the weather was a bit nippy, the breakfast was lovely with different menu each day - oh and the muffins… Le-Anne was so welcoming and made us feel at home during our stay. Rooms were clean and comfy beds made for a welcome rest. "

"The room was clean and well maintained. The staff was very friendly and helpful. Breakfast was delicious, with a wide variety.. I would definitely recommend this for anyone."

"Great hotel, although the area is not safe to walk. Use either Uber or tour pick up. "

"Sim"

"The staff help to arrange early check in. Appreciate!"

"Not good "