Reception
Tjek tilgængelighed

Anmeldelser af Cottonwood Boutique

3 out of 5
Cottonwood Boutique
East Overcliff Drive, Bournemouth, England

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 233 af i alt 625 anmeldelser" "
Bedømmelse på 8 − Udmærket. 262 af i alt 625 anmeldelser" "
Bedømmelse på 6 − Okay. 86 af i alt 625 anmeldelser" "
Bedømmelse på 4 − Dårligt. 31 af i alt 625 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 13 af i alt 625 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

7,6/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Henrik

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Lever ikke op til billeder.
Hotellet lever på ingen måde op til billederne af det. Det er et slidt hotel som har haft sin storhedstid for mange år siden, ligesom de andre hoteller på gaden, og ikke er blevet vedligeholdt udvendigt. Værelset var ok, rent og pænt og med "begrænset" havudsigt. Vi havde forventet mere eftersom vi havde bestilt havudsigt. Indvendigt bar det præg af en hurtig smagløs istandsættelse med kunstige blomster i vinduerne og et underligt farvevalg. Restauranten på billederne var lukket og så faldefærdig ud. Morgenmaden og servicen fra personalet var tilfredsstillende. Hotellet er i gåafstand fra centrum, men gå op i byen og find en restaurant, dem der ligger nede ved vandet så ikke indbydende ud. Der er ikke adgang til stranden i umiddelbar nærhed af hotellet.
Overnattede 1 nat i juli 2023

8/10 Udmærket

Gitte

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

8/10 Udmærket

Klaus

Overnattede 1 nat i maj 2023

6/10 Okay

Tina

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

4/10 Dårligt

Liviu

Get the money? Make sure is registered as paid.
When I booked the room it was saying that there is available parking. But nowhere that I have to pay. Once arrived at the hotel they said that I have to pay for the parking £6 a night. As I was staying for two nights I had to pay £12. That completely fine but after 4 days I got myself a PCN for not paying the car park.
Overnattede 2 nætter i december 2023

6/10 Okay

Charlotte

Overnattede 1 nat i december 2023

10/10 Fremragende

Karen

Overnattede 1 nat i december 2023

10/10 Fremragende

Shannah

Overnattede 1 nat i december 2023

10/10 Fremragende

Nathan Gaffer

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We were a family of 4 and we were all impressed with the hotel, loved everything about it and the staff are the best staff ever and every hotel would do well to have staff like this
Overnattede 1 nat i december 2023

8/10 Udmærket

Scott

Overnattede 1 nat i december 2023

8/10 Udmærket

Rachel

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We had a lovely stay, staff very friendly and helpful. Would definitely stay again.
Overnattede 2 nætter i oktober 2023

6/10 Okay

Andrew

Rejste med partner
Synes ikke om: Overnatningsstedets tilstand og faciliteter
This was the first cooked English breakfast that was cold
Overnattede 1 nat i oktober 2023

4/10 Dårligt

Mark

Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
Overnattede 2 nætter i september 2023

10/10 Fremragende

Peter

Overnattede 2 nætter i september 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 2 nætter i september 2023

4/10 Dårligt

DeLynn

Rejste med partner
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The carpet was old and didn't sit flat on the floor. The bathroom was barely big enough to shut the door when entering, and the lighting in both the bathroom and bedroom was pre-WWII. The restaurant didn't exist, and while the view across the ocean was beautiful, hiking to the beach was long and arduous. It is not the fault of the hotel that a four day airshow shattered our eardrums; or that the loud and inebriated guests and staff were right under our window blowing cigarette smoke into the stuffy, non-ventilated room most nights, but the staff could have been more mindful of the problem. I do not recommend this hotel, or Bournemouth.
Overnattede 2 nætter i september 2023

6/10 Okay

Zara

Forretningsrejsende
Staff hard to find, rooms warm no ac and key card didn’t work very often.
Overnattede 3 nætter i september 2023

8/10 Udmærket

Hazel

Synes godt om: Rengøring, service og personale, værelsets komfort
Nice hotel but a little tired.
Nice hotel but a little tired. Very few staff, but those we did have contact with were very helpful and extremely friendly. During our stay the Chef was sick so no meals other than breakfast available. In the two days we stayed we didn’t see the bar open at all. I understand that you had to request service from reception. Such a shame as the staff work extremely hard but there is just not enough of them
Overnattede 2 nætter i september 2023

8/10 Udmærket

mann

Overnattede 2 nætter i august 2023

8/10 Udmærket

Trish

Synes godt om: Rengøring, service og personale
We had an excellent welcome and a comfortable room with everything needed. Parking was easy and we were happy to pay for that. Convenient buses. The weather was good too!
Overnattede 2 nætter i august 2023

6/10 Okay

Vasil

Rejste med familie
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Short trip to Bournemouth
The positives: * Hotel is in a good location. close to the city centre. * Very quiet * Rooms were cleaned well * Staff was efficient when they could be found * Very soft and comfortable bath towels The negatives: * The hotel building is very old * The floor boards were squeaking with every step and I feared some could be rotten, * Bed mattresses were very hard and squeaky * Staff were not always available at reception when an issue would occur - we had a leak from the floor above us one night and I struggled a bit to find someone to address it.
Overnattede 2 nætter i august 2023

6/10 Okay

Paul

Rejste med partner
Synes godt om: Rengøring
Rooms were clean and staff were adequate, the property however was very tired..
Overnattede 3 nætter i august 2023

10/10 Fremragende

Mario

Overnattede 2 nætter i august 2023

6/10 Okay

Hayley

Overnattede 1 nat i august 2023

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juli 2023

8/10 Udmærket

Miyako

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Staff are all very nice and very welcoming
Overnattede 1 nat i august 2023

10/10 Fremragende

H

Overnattede 1 nat i august 2023

8/10 Udmærket

Mei Ling

Overnattede 1 nat i august 2023

6/10 Okay

Kevin

Overnattede 6 nætter i juli 2023

8/10 Udmærket

Jeanette

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely and quite in the morning, and lovely view terrace.
Overnattede 2 nætter i juli 2023

4/10 Dårligt

Stephen

Synes godt om: Rengøring
Synes ikke om: Værelsets komfort
Average stay
Mattress was awful, room was small with a view on to grimy flat roof! shower water pressure poor! Had issues with tv told to wiggle aerial cable no other help! Not very helpful!
Overnattede 2 nætter i juli 2023
Svar fra The Cottonwood Team den 2. aug. 2023
Dear Guest, You booked double standard room, and not the sea view. It is a standard size room.For the same price, other hotels offer a single room which is half or even a third in size of the one you stayed in. If you weren't happy with your room, you should have said something to a member of staff.We could have moved you to a different room.If you don't communicate with the staff about the potential issues, we are not able to help.

8/10 Udmærket

Mr Steven

Overnattede 1 nat i juli 2023

10/10 Fremragende

Kenneth

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very happy. Two nice rooms spotlessly clean with a lovely sea view. Staff were very helpful and the price was very good value for money. The buffet breakfast was excellent and set us up for the day. Only stayed one night but would be happy to recommend this hotel. We were fine but maybe it would be difficult for the disabled as there are several steps to enter the hotel and to get down to the reasturant for breakfast.
Overnattede 1 nat i juli 2023

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Bit tired for a “boutique” hotel…
Overnattede 1 nat i juli 2023

10/10 Fremragende

Samanta

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Great family stay
Good location and spacious family room. Lovely decor in the main dining area
Overnattede 3 nætter i juli 2023

8/10 Udmærket

Emma

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
On first impressions the external is very tired and rundown, the inside however is unique and quirky, like a boutique hotel is. It is clean and smells fresh. The room was a family partial sea view and had lots of storage and space around the beds. The bathroom was a good size. Only downfall was all the windows were very old and only 1 would open in the room and the bathroom one. Comfy, clean beds and clean soft towels. We all slept well and felt safe. Breakfast was good and enough choice for the day ahead. Parking on site is easy. An offer to help with luggage would have been welcomed as the lift was out of order and the hotel is a bit tired, however, we would stay here again. It was convenient to reach Bournemouth pier and only 10 mins from Southbourne which was lovely
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Marcus

Synes godt om: Rengøring, service og personale
It was ok.
Overnattede 1 nat i juli 2023

8/10 Udmærket

Tracey

Rejste med partner
Synes godt om: Rengøring, service og personale
Room was very clean and cosy. Very convenient posirion. Staff friendly and helpful. Hotel could do with a new carpet and a bit of a refresh. Breakfast a bit bland. But overall a nice stay.
Overnattede 1 nat i juli 2023

10/10 Fremragende

Julie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It is a little gem! Easy walk to beach. On good bus route. Clean comfy rooms and quiet.
Overnattede 5 nætter i juli 2023

8/10 Udmærket

Mihaela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

6/10 Okay

Claire

Synes godt om: Rengøring, værelsets komfort
Weekend stay
Used to be a great Hotel, no staff, no service, ie room service. The most basic of Hotels give you a choice of teas Coffee, Hot chocolate , biscuits in your room, but not The Cottonwood. No one to explain breakfast, lovely and clean , lovely towels , but you can’t really call this a Hotel anymore . Really a B&B. Such a shame
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Tracey

Rejste med partner
Synes godt om: Rengøring, service og personale
Liked the Clean rooms. Lovely location with sea views. Staff friendly. Breakfast basic. Parking £10 per day. Bed a bit lumpy.
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Anja

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful, large room so close to the beach. We loved that our room had a beach view. It was modern and clean and check in was quick. Breakfast was a treat. We'd definitely stay here again if we get to come back to Bournemouth.
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Carole

Overnattede 1 nat i juli 2023

8/10 Udmærket

Kevin

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A very adequate, quiet hotel. Second time here. Nice for a weekend stay.
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Paul

Rejste med partner
Room fine. Staff helpful and friendly. Buffet breakfast was a bit ordinary however.
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Leona

Overnattede 1 nat i juli 2023

8/10 Udmærket

Carol

Overnattede 1 nat i juli 2023

10/10 Fremragende

Susan

Overnattede 1 nat i juli 2023

10/10 Fremragende

Mandy

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice hotel, pleasant location, friendly staff, comfortable beds
Overnattede 1 nat i juli 2023