Hoteller nær Borrowdale Brooke Golf Club

"This hotel claims they do not operate through Expedia, arrived at hotel late at night and they claimed to have no record of my booking despite funds having been taken by Expedia (Owner claims he has been trying to get the hotel removed from Expedia for the last 2 years??). Had to spend hours on phone with Expedia, at international roaming rates, to try and get a refund so that we could pay the hotel directly. Accommodation itself was poor, shower spraying into the ceiling with either scolding or...

"There was no hot water at the property. No sugar or milk was available on arrival. Owner was contacted multiple times on however messages were being read but no response. The staff tried to assist however as the owner was not available they were limited with what they could do.a refund was also requested for part of the stay due to the issues however the owner again did not respond"

"The place was beautiful and the staff was so friendly and helpful"

"Pleasant stay"

"Very welcoming check-in. We were allowed to check-in very early which was great. Lovely room, friendly staff, quiet location, beautiful public areas, delicious food. The honesty bar and pretty garden are a real bonus. Highly recommended."

"Love this place"

"Had an excellent stay. The manager was kind enough to stay to ensure I'd get checked in. Views are breathtaking and food is lovely!"

"A very nice hotel in a fine location. Beautiful garden and buildings. Fine restaurant. Very nice staff. Two pools. Not sure they were cleaned every day. "

"going down for breakfast and outside place is to small and how down to take the password for internet connection"

"This is definitely a tranquil haven set amongst a city of contrasts. The team were attentive went out of their way to ensure my stay was relaxing, enjoyable and any needs/requests were promptly and efficiently dealt with. The Lodge is set within a lush garden landscape and rooms and common areas are clean and beautifully appointed. Breakfast was home cooked, generous & delicious. There was an option to also have cereals, fruit, cheese, yoghurt (buffet). York Lodge is a wonderful base from which...

"Everything was fine but there were no glasses to use no a table knife"

"Dejligt luxuriøst hotel med gode central beliggenhed. Meget servicebetonet personale."