Hoteller nær Borough Gardens

"Hotel centrally places in Dorset, close to local attractions e.g. Roman House and Dinosaur Museum. Very small room on top 2d floor, no lift, narrow steps. Bed way to small to accomodate two grown-up persons."

"Newly renovated rooms, with very friendly family living there. I can only recommend to stay there. Only "negative" thing is, that there is not much to see in the area for more than 1-2 days. I felt very comfortable and relaxed at this place."

"My laptop was stolen by a member of staff. I entrusted my carryon bag to the hotel staff for a 2 hour period and on my return found my laptop missing from the bag. Management said they reviewed the CCTV footage for the 2 hour period and the staff member was the only person entering the room - so that person should be held accountable. I got no compensation and was told to contact the police as my only remedy. In my view, the hotel is not guest friendly. "

"Udmærket bortset fra værelset var meget varmt efter solen havde stået på hele eftermiddagen - vinduet kunne åbnes på vid gab, hvilket have været rart. Vi fandt en blæser iber skab, som gjorde det tåleligr"

"what a great place to stay - amazing location and so much effort put into the room and the overall vibe of the accommodation. overall brilliant and would definitely recommend "

"The staff were friendly and helpful, room was clean as was the hotel, although it was a little tired looking and in need of some tlc. However that was a minor issue. "

"While the host was very friendly, we were disappointed with the cleanliness of the shower, and felt that the floors could have been cleaner, over all it could have been cleaner, although the bedding and towels were nice fresh and clean. Breakfast was a disaster, mouldy bread, mouldy fruit in the fridge, things way past their use by/ best before dates "

"I had a lovely time staying here, the room was clean and comfortable. We were even given an upgrade to a bigger room which was available :) I'd highly recommend it. "

"All good"

"Steve is welcoming and runs a beautiful hotel. My room overlooked the sea,and was very clean and comfortable. Breakfast was lovely , fresh fruits, compôte , yoghurts, warm bread and croissants. Lovely coffee. All in all I would recommend Chapter 1 as a very civilised resting place. "

"We booked to stay here 2 nights in June. The day we were to arrive we got a message from the hotel to say that they were undergoing renovations and they would refund us for our breakfast charges and give us a free to-go breakfast one day. Annoying as we have a very picky eater and the buffet is a main reason we booked Premier Inn. When we arrived it took the counter staff ages to check us in as apparently there was something confusing about the booking in the system. She was very nice though. So...