2 udendørs pools, parasoller, liggestole

Anmeldelser af Boracay Uptown

4 out of 5
Boracay Uptown
Station 2, Barangay Balabag, Malay, Boracay Island, Aklan

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 187 af i alt 511 anmeldelser" "
Bedømmelse på 8 − Udmærket. 197 af i alt 511 anmeldelser" "
Bedømmelse på 6 − Okay. 72 af i alt 511 anmeldelser" "
Bedømmelse på 4 − Dårligt. 30 af i alt 511 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 25 af i alt 511 anmeldelser" "

8,2/10

Rengøring

8,4/10

Service og personale

7,6/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Merrylyn

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great except no access to the main road need to go though the beaxh but staff helped us with our bags
Overnattede 1 nat i maj 2024

10/10 Fremragende

Ma Vimel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All the staffs are very accommodating. Warm welcome.. i love everything here. Thank you so much.
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Benedict

Rejste med familie og småbørn
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Great value, staff was friendly and entertainment during dinner was a pleasant surprise. Recommend to anyone looking for a good location with reasonable prices.
Overnattede 3 nætter i april 2024

10/10 Fremragende

Louella, Laguna Beach

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is my second time staying at Uptown and truly appreciated their concern in making sure my stay is as expected and they have been most accommodating.
Overnattede 5 nætter i april 2024

10/10 Fremragende

River, Toronto

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Overall it is good, I booked the premium king suite with jacuzzi. However their jacuzzi is not working. I ask upon checking in abd they said it working, however when i use it it is not working.
Overnattede 3 nætter i april 2024

6/10 Okay

Michael

Ns
Overnattede 3 nætter i marts 2024

10/10 Fremragende

Dean

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great property right in the middle of station 2 beach front. The staff are the most friendliest I’ve ever experienced. This will be my go to hotel for any future trips.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Dean

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great property in a fabulous beach front location. Very good restaurant that has a band right in the beach.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Leonard

Rejste med familie
Great location and the staff is very friendly and helpful. We got an escort from the hotel from the airport to the hotel which made all the transferring and boat ride so easy, especially since we had a heavy suitcase. Thank you Randy!
Overnattede 4 nætter i marts 2024

10/10 Fremragende

Ivan

Overnattede 3 nætter i februar 2024

10/10 Fremragende

Ishtar Aubrey

Overnattede 3 nætter i februar 2024

6/10 Okay

Thomas, Fairfield

Overnattede 3 nætter i februar 2024

8/10 Udmærket

Aurora

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff are very friendly and helpful. Walking distance to the mall, shops, hotel restaurant in front and close to other restaurants. Our second time in this hotel. The lighting at the vanity area should be more brighter.
Overnattede 4 nætter i januar 2024

10/10 Fremragende

Hye Min

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i januar 2024

8/10 Udmærket

DONG HAN

Overnattede 5 nætter i januar 2024

10/10 Fremragende

Kenneth

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Only 1 issue you have to enter the hotel off the beach Great entertainment and good food
Overnattede 1 nat i januar 2024

8/10 Udmærket

vince

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i januar 2024

8/10 Udmærket

Masuod

Synes godt om: Rengøring, service og personale
Rum utan fönster
Hotellet har många rum utan fönster vilket fick vi erfara vid incheckning. När jag inte accepterade att ha ett rum utan fönster blev jag erbjuden rum med fönster. Hotellet är något sliten men bra läge. Kanske lite för dyrt för detta standard.
Overnattede 9 nætter i december 2023

10/10 Fremragende

Thebornkroea

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2023

10/10 Fremragende

Anthony

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Propre , belle chambre , personne sympathique , belle vue
Overnattede 8 nætter i oktober 2023

2/10 Forfærdeligt

Nicholas

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
ABSOLUTELY DISGUSTING *nothing* like the pictures!
This hotel is not even close to 4 Star and has no business advertising itself as such. The shower had minimal hot water and was a trickle. Premier Deluxe room contains a jacuzzi. Nice huh? It was broken - no hot water, the plug didn't work (it had a string tied to it so you could pull it out of the drain), and the jets were completely inoperative with their control removed and covered in duct tape. Your "ecstatic sensation" and "hip and modern facilities" at the Infinity pool include exposed wires, splattered paint on room windows, multiple bags of cement piled up against the wall, stacked up tiles, random plastic chairs and tools, miniature scaffolding and something that resembles a rack for drying clothes - it legitimately looks like construction sight. Throw in some empty paint buckets too. No deck chairs in the pool like in the pics - they're stacked up next to the entrance to the pool area and caked in dust. The swim up pool bar is completely inoperative and used as a storage area and is equally as filthy as the patio. There are no tiles or flooring of any kind on the patio leaving the cement beneath exposed, cracked and rough. "Hip and modern facilities" continue with the showers and toilets - just move the mop and bucket in the shower to the side if you want to rinse off after your swim. Mind the rotting and rusted doors when using the toilet - hope you've had your shots. Blends perfectly with the rotting wood and corrugated iron that is the pool "bar". See pics
Laze on these at the pool
Toilets this way
Entire Pool area looks like this
Your "HIP" pool bar
Overnattede 3 nætter i september 2023

10/10 Fremragende

Cris

Overnattede 1 nat i august 2023

4/10 Dårligt

Anwar

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Service og personale
I tell to reception we have early check out on the morning because of changes schedule.. then on time we check out.. the assign front desk ask me if the reception last night offer me a packed breakfast.. I said No. Even I told the reception we check out early in 5am. Anyway its just a breakfast. But i think almost 12,000 pesos for this hotel is not worth it. Other staff is Good

2/10 Forfærdeligt

Karen

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My experience in Uptown Hotel was terrible. There was cockroach’s on the floor. The water pressure in the shower barely worked. I felt like I didn’t feel clean after my shower. The bed was too tough causing me to have back and neck problems. The towels are poor quality. The only thing that’s good about Uptown Hotel is the location. Stay away from this hotel. It is very expensive and a terrible experience especially for the high paying price I paid for. I paid $1,300 for 7 nights just to experience a 1 star Hotel. I don’t recommend this place.
Overnattede 7 nætter i juli 2023

10/10 Fremragende

Kathryn Rose F.

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Near to everything! Kind, friendly and helpful staff. Big rooms and we loved the live music at night. Will be back!
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Christopher

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The staff is honestly the best asset this hotel has to offer. Always kind, friendly and extremely helpful. I had a minor injury that I needed to have checked out at a local clinic - they could have just given me directions to the clinic and sent me on my way, but instead, sent a staff member with me to ensure I was taken care of.
Overnattede 8 nætter i juli 2023

10/10 Fremragende

Ivy

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean and good size room for family. Friendly staff and the manager is very accomodating. Love the live band at night. ❤️ will book again next time.
Overnattede 3 nætter i juni 2023

8/10 Udmærket

Gean

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale
Room is nice, except for the tub is not working properly. I stayed in Premium Suites and every night till morning you can hear too much noise it seems like its close to the kitchen cant get a good sleep with that. Thats it Everything is awesome.
Overnattede 3 nætter i juni 2023

8/10 Udmærket

Rosalie

Overnattede 2 nætter i juni 2023

6/10 Okay

Masakatsu

よかった

8/10 Udmærket

Toshiaki

Overnattede 3 nætter i april 2023

10/10 Fremragende

Leonard

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i februar 2023

6/10 Okay

Francisco

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is not 5 stars as advertised. Bar and resterant in the pool area was usually unattended. No umbrellas in the pool area, old broken chairs. Overall hotel is basically 2 to 3 stars.
Overnattede 4 nætter i januar 2023

10/10 Fremragende

Sveinung D

Overnattede 6 nætter i januar 2023

6/10 Okay

Ferdinand

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The property is not maintained anymore. The towel rack in the room is broken, furnitures are faded and a lot of scratches. Infinity pool wood entrance is not in good condition anymore and a bit dangerous to tripped yourself while walking. The other Elevator is broken while other one is rusting already but All of the staff are very helpful and accomodating that makes you feel welcome everyday.
Svar fra -nicka den 29. dec. 2022
Dear Ma'am/Sir,Warm Greetings from Boracay Uptown Hotel !It's always a pleasure to hear from happy valued guests. This motivates us to maintain the quality of our service and facilities and continue finding ways to further improve, as your satisfaction is indeed our pleasure.We are very delighted to read your positive comments. We do take pride in catering to our guests’ needs the best way we can. We apologize and thank you for bringing to our attention some of your dissatisfaction. We hope that the rest of our service and amenities somehow defrayed the displeasure you had and we appreciate the patience you’ve extended. We are looking forward of having you with us again at Boracay Uptown in the near future. Have a Great Day Ahead !Best Regards, Boracay Uptown

10/10 Fremragende

wayne, bloomington

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Best beach we have visited! Hotel staff is very accommodating with two swimming pools, easy beach access out the front door, this was our second visit to Uptown, we will return soon I hope!
Overnattede 6 nætter i august 2022

10/10 Fremragende

Jontele

Overnattede 4 nætter i august 2022

8/10 Udmærket

Evelyn Tinio

Synes godt om: Service og personale
Cleanliness,service
Overnattede 1 nat i august 2022

10/10 Fremragende

Charles, San Francisco

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Located right next to D’Mall at Station 2, you’ll be right at the center of the White Beach strip where the bars, dining, and shopping are concentrated. The staff was very friendly and accommodating from the time I arrived all the way til check out. Rooms were clean and well maintained. Although the hallway at the top floor where I stayed at always smelled like fried chicken. All in all, a wonderful little vacation.
Overnattede 3 nætter i juni 2022

4/10 Dårligt

Almira

Overnattede 3 nætter i juni 2022

2/10 Forfærdeligt

Paul

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worst hotel
Doesn’t look like the pictures. There’s rats in the rooms. Dirty sheets and dirty Pillows. Had rat problem in one room they moved us to another room had the same rat problem. We had to get another hotel at four in the morning and they wouldn’t help us with that. They are making getting a refund very difficult and we didn’t even stay the next two days that we paid for.
Overnattede 3 nætter i maj 2022

10/10 Fremragende

Miguel

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff at this hotel are all great!
Overnattede 4 nætter i maj 2022

10/10 Fremragende

Omar

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2022

2/10 Forfærdeligt

Warren, Collaroy

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Do not book...Boracay Uptown Hotel... The worst value hotel I have experienced in 47 years traveling the world... Based on paying $180 for 1 night... On Expedia listed as 4 star... Definitely NOT 4 STAR... MAYBE 2 STAR... For that price I expect some ambience... But no! Very old, dark and dingy, all surfaces marked or chipped, very old towels, sheets marked, only 1 key provided (so every time you leave the room the aircon is off), no drinking water in room, wiring exposed in a couple of areas, general property run down, breakfast 2 STAR, minimal selection, not even a knife for toast, after 5 pm the reception couldn't organise a transfer to the airport the next morning... Oh sorry there is one positive point... Located beachfront... But that's it!
Overnattede 1 nat i april 2022

10/10 Fremragende

Nik, Los Angeles, Ca

Rejste med familie, Rejste med partner, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was great. It’s location was perfect for us as we were traveling with 13 other people. We booked 2 executive suites and 1 premier suite. It came with free breakfast located at the top floor. The food was decent. The hotel staff was extremely accommodating. My only complaint was the live band that didn’t stop singing until 1145PM. Our room was located right above the stage, which was perfect in the daytime because we had the best view, but was terrible at night because of the band.
Overnattede 3 nætter i februar 2020

2/10 Forfærdeligt

Loan

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Service I don’t like it and pillows smell bad blanket it dirty
Overnattede 4 nætter i februar 2020

4/10 Dårligt

Jay, Beijing

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Expensive for the property facilities, there were better options available. Went for the pools - the indoor one is pointless. The property was noisy with construction work
Overnattede 6 nætter i februar 2020
Svar fra Boracay Uptown den 13. feb. 2020
Good Day! Greetings from Boracay Uptown! Thank you for taking the time to write a review regarding your experience with our property. Also, please allow me this opportunity to apologize for the inconveniences you experienced during your stay. Your willingness to share your thoughts is appreciated. Boracay Uptown Hotel is committed to providing our guests with the excellent services and quality facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to tell us how we are doing and how we can better meet your needs. Regards,

6/10 Okay

FENG YING

Rejste med familie
Synes ikke om: Rengøring
普普
只有位置點很好,走到D mall只要1分鐘。入住廁所水壓不足,一下冷一下熱,浴室的水也排不掉。房務人員都沒放浴巾,每次都要跟櫃檯說.下次不會再入住.
Overnattede 3 nætter i januar 2020
Svar fra Boracay Uptown den 13. feb. 2020
Greetings from Boracay Uptown! We apologize for the inconveniences you’ve encountered and thanks for bringing these flaws to our attention. We’ll look into the flaws you’ve mentioned and we will call the attention of our staff regarding this matter. We hope that the rest of our service and amenities somehow defrayed the hassles that you've experienced. At any rate, we would love to have you with us again at Boracay Uptown and appreciate the chance to somehow make it up to you. Thank you and have a nice day!

10/10 Fremragende

Kcos, Winnipeg

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was in a great location. We felt very special each time we entered the hotel.
Overnattede 3 nætter i januar 2020
Svar fra Boracay Uptown den 13. feb. 2020
Thank you for choosing our hotel. We're glad that you have enjoyed your stay and we're looking forward to have you again as our guest in the future. Regards,

10/10 Fremragende

SEUNGJIN

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
보라카이 첫 여행엔 업타운이 최고입니다
위치가 너무 좋아요,,, 해변 바로 앞, 디몰 바로 인접 그런데 그만큼 지나가는 사람도 많아서 시끄러운건 참아야 해요
Overnattede 2 nætter i januar 2020
Svar fra Boracay Uptown den 13. feb. 2020
Greetings from Boracay Uptown! We apologize for the inconveniences you’ve encountered and thanks for bringing these flaws to our attention. We’ll look into the flaws you’ve mentioned and we will call the attention of our staff regarding this matter. We hope that the rest of our service and amenities somehow defrayed the hassles that you've experienced. At any rate, we would love to have you with us again at Boracay Uptown and appreciate the chance to somehow make it up to you. Thank you and have a nice day!