Hoteller med pool i Bluefield

"The hallway smells mildew and the first room I had there was bed bugs on the pillow. The overnight person working moved me to another room but I didn’t get any sleep because I was nervous from seeing the bed bugs. Spoke with the manager the next morning and she wasn’t helpful sounded as if she didn’t care or was use to people telling her this. I asked for a refund and was told since I booked through a 3rd party website she couldn’t do anything. Please beware staying at this hotel"

"It was clean but nothing was updated. There was a timer for the shower, and everything seemed kind of cramped and run down. I specifically booked this hotel because it had a pool (my son was excited to swim) and was not informed until after I checked in that the pool was broken! I don't think it's a terrible place to spend a quick night but I will probably never go back. I do not in any way feel like I got my money's worth from this location."

"Carla at the front desk is fabulous."

"It was loud when the guests on the upper room walk or run around."

"The Country Inn and Suites is not for us… it was quite old and we had bathroom stuff on the floor. No good."

"Walked into my room and there was a cockroach on the bathroom tile. Canceled my reservation and did not stay here. Staff did apologize on my way out the door."

"Very nice indoor pool. The elevator was acting up now & then, but we figured out how to get it useable. Nice beds."

"While I was staying for a few days and the rooms were clean I had to request my room to be made and towels to be changed as it was not done automatically. Otherwise, hotel is quiet and clean but far from downtown. Good breakfast. Pretty good stay overall"