Hoteller i Biron

"We were charged a $10 'service fee' at check-in after having prepaid through Expedia. This charge was not disclosed upfront or explained at check-in. The sheets for the pull out sofa were stuffed in a drawer that was jammed close and had gum stuck to the top of it. We decided to drive home 2 hrs rather than spending the night based on our initial experience with the room."

"Beds were comfy. Room was clean. Room service came daily. Would recommend!"

"Everything was good"

"Clean. A/C worked well. Comfortable bed"

"We were pleased with our stay. Front desk was friendly."

"Beds were comfortable. Could be a little cleaner but overall was good place to stay."

"It was nice, tidy, smelled clean, and looked pretty new. Can't ask for much more"

"The property was fine, they have in room amenities like shampoo, conditioner, hand, lotion, but there was no hand soap in the sink, the TV remotes don’t work, water machine to refill. Water bottles was not working."

"Hotel rooms were not the best. Had a stinky smell and carpet was disgusting."

"The towels were thin and not suitable for adult use. Our room smelt musty and the floor was sticky. I don’t believe the sheets were changed from previous use. Usually I don’t leave any reviews. I was disappointed that this was a corporate owned property that was not up to my minimum standards."

"I had a terrible experience. My children and I walked into our first room, and it was dirty and not cleaned from the night before. We went to the front desk to request a new room, and we went into that room, settled in, looked forward to a nice relaxing evening, and discovered the toilet was not working. I went to the front desk and told them we needed a plunger, and the staff person at the front desk handed me a plunger and did not say anything. The plunger did not fix the problem, so we...

"Asked for a pack and play and had it in our room before we checked in!"

"Very clean Hotel/ Rooms. Staff was friendly and the breakfast had pretty descent choices. Best Bedding I've ever slept in. The blanket was the softest I've ever had (usually their stiff due to lack of fabric softener). Will Definitely stay again."

"This hotel was terrible! We didn't even stay. We got to the room and found bedbugs that we could see crawling on the top of the bed! There was also stuff on the walls that looked disgusting and a dirty washcloth! STAY AWAY!!"

"Fine hotel. Nothing fancy."

"A little rundown. No towels"

"This hotel was a life saver! We tried to check in at our reserved hotel only to find out that our reservation was canceled due to water damage in the building-no notification. Expedia helped us get checked in here so that we could enjoy our trip."

"If you are looking for a room near to all that Steven’s Point has to offer, this is it. If you need help from the friendly front desk staff, it’s here. If you’re looking for a room with a quiet HVAC system that allows you to sleep well, here you are. But, if you’re looking for a free breakfast down in the lobby and coffee or hot water available for tea or hot chocolate anytime, you will not find that here. For breakfast, skip the attached Amber Grille restaurant; after walking way down a long...