Overnatningsstedets facade – aften/nat

Anmeldelser af Novotel Coventry M6/J3

3 out of 5
Novotel Coventry M6/J3
Wilsons Lane Longford, Coventry, England

Anmeldelser

8,0

Alletiders

Bedømmelse på 10 − Fremragende. 272 af i alt 709 anmeldelser" "
Bedømmelse på 8 − Udmærket. 244 af i alt 709 anmeldelser" "
Bedømmelse på 6 − Okay. 121 af i alt 709 anmeldelser" "
Bedømmelse på 4 − Dårligt. 42 af i alt 709 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 30 af i alt 709 anmeldelser" "

8,2/10

Rengøring

8,2/10

Service og personale

7,8/10

Faciliteter

8,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Sarah, Danmark

Synes godt om: Rengøring, service og personale, værelsets komfort
Fint hotel til prisen
Svar fra Jackie den 15. jul. 2015
Thank you for your comments, Regards Novotel Coventry.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel lidt udenfor Coventry
Svar fra Jackie den 18. jan. 2014
Dear Guest Thank you for taking the time to review the hotel guest feedback is very important to us to ensure we can offer the expected level of service to our guest. I hope we have the opportunity to welcome you back to Novotel Coventry in the future. Best Regards Jackie Clarke GENERAL MANAGER

10/10 Fremragende

Gabriel

Very good!
Overnattede 1 nat i maj 2024

6/10 Okay

Tracey

Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
Room smelt of gas. No tv remote either. But clean and comfortable.
Overnattede 1 nat i april 2024

8/10 Udmærket

Mohammad, Slough

Synes godt om: Rengøring, faciliteter
Very friendly staff
Overnattede 2 nætter i maj 2024

10/10 Fremragende

aaron

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed our stay
Overnattede 3 nætter i april 2024

8/10 Udmærket

Kiran

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Harpreet den 29. apr. 2024
Thank you Kiran

10/10 Fremragende

Brian

Breakfast not very hot
Overnattede 1 nat i april 2024
Svar fra Harpreet den 29. apr. 2024
Hello Brian, thank you for the review. I will share with the breakfast team.

6/10 Okay

Jeremy

Overnattede 4 nætter i april 2024

10/10 Fremragende

Augusta

Overnattede 2 nætter i april 2024

8/10 Udmærket

James

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i april 2024
Svar fra Harpreet den 23. apr. 2024
Thanks James

8/10 Udmærket

NodDj

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Modern hotel with a good breakfast and discounted parking if you are staying at the hotel. Some areas in the bedroom were tired but it was clean and comfortable 😊 Every staff member I came across was friendly and polite.
Svar fra Harpreet den 23. apr. 2024
Dear Guest,Thank you for your positive feedback. We're pleased you enjoyed our modern hotel and delicious breakfast, along with our discounted parking. We appreciate your comments about the bedroom and are glad you found it clean and comfortable. Our friendly and polite staff are committed to providing excellent service. We hope to welcome you back soon.

10/10 Fremragende

Ian

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hotel was very clean and the food was good, would definitely stay there again
Overnattede 1 nat i marts 2024
Svar fra Harpreet den 23. apr. 2024
Thank you so much Ian for the awesome review.

4/10 Dårligt

Joann

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I paid for a supierior room with a queen bed. It was a bog standard room with a king bed. The quilt cover had rips in it. The carpet was stained the walls were dirty. I had to pay extra for staying in the carpark which wasnt advertised anywhere online or around the carpark or hotel. I called for room service and they wanted to charge again obviously i knew i had to pay for the food but this was an extra charge. I went out for a smoke quite late and sat in my car and witnessed a lad trying to gain access to cars in the carpark. I reported it and the guys went outside to see if they could find him. Later he was back with 4 friends. I didnt feel safe to be honest. If it wasnt for the fact that i was staying here for a wedding near by and the fact that id used all the money i had on this hotel i wouldnt have stayed here. I would have stayed else where. When i raised about the room, bed, cleanliness to reception she replied well you was miss sold the room cause they are all standard rooms and king beds, and the room is what it is. I have never stayed anywhere where they have this attitude and normally will do what they can to help resolve the issue. Very dissapointed
Overnattede 2 nætter i marts 2024
Svar fra Harpreet den 23. apr. 2024
Thank you for sharing your feedback with us. We apologize for the disappointment you experienced during your stay.We regret the misunderstanding regarding your room type and the cleanliness issues you encountered. Your concerns have been noted, and we will take steps to address them internally.Regarding the car park charges and security concerns, we apologize for any inconvenience caused. We will review our policies and security measures to prevent similar issues in the future.

8/10 Udmærket

Aswathy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
was good
Overnattede 4 nætter i marts 2024

8/10 Udmærket

James

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i februar 2024
Svar fra Harpreet den 22. mar. 2024
Thank you James

10/10 Fremragende

Erica

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely stay, large room with blackout curtains & comfy bed. will definitely be using Novotel again
Overnattede 1 nat i marts 2024
Svar fra Harpreet den 22. mar. 2024
Thank you for your kind words! We're delighted that you enjoyed your stay with us and found our room amenities to your liking. We appreciate your loyalty and look forward to welcoming you back to Novotel in the future.

8/10 Udmærket

Sarah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff we're very friendly and helpful. Rooms were nice. The location is very accessible from major roads. Food was pretty good
Overnattede 2 nætter i marts 2024
Svar fra Harpreet den 22. mar. 2024
Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and helpful, enjoyed our nice rooms, and found our location accessible. We're glad you also liked the food.We hope to welcome you back soon for another enjoyable stay!

10/10 Fremragende

Christy

Faddika at the front desk was very helpful. I appreciate how helpful he was.
Overnattede 1 nat i februar 2024
Svar fra Harpreet den 22. mar. 2024
Hello Christy, thank you for the wonderful review.

10/10 Fremragende

Derek

Overnattede 1 nat i februar 2024
Svar fra Harpreet den 22. mar. 2024
Hello Derek, thank you

8/10 Udmærket

Wole

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff were excellent and my definitely give a huge thumbs up to Riza for getting us sorted for an early check-in, very much appreciated.
Overnattede 1 nat i februar 2024
Svar fra Harpreet den 26. feb. 2024
Thank you for the awesome review Wole, I will share your comments with Raza

4/10 Dårligt

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Room was lovely hotel staff were lovely
Overnattede 1 nat i februar 2024
Svar fra Harpreet den 13. feb. 2024
Thank you

8/10 Udmærket

Jenni

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Harpreet den 13. feb. 2024
Thank you Jenni

10/10 Fremragende

Daren

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommended
Lovley modern spacious room , with lovley bathroom facilities plus arriving late it was a warm welcome from the reception staff plus the added bonus of having food available & bar open which has become a rare opportunity
Overnattede 1 nat i januar 2024
Svar fra Harpreet den 13. feb. 2024
Thank you so much for the awesome review Daren

10/10 Fremragende

Navid

Overnattede 1 nat i januar 2024
Svar fra Harpreet den 13. feb. 2024
Thank you for the lovely review Navid

10/10 Fremragende

Stephen, Warwick

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Conveniently located for the M6 and Coventry, nice hotel, good rooms, great beds and very clean throughout. Also does a good buffet breakfast too
Overnattede 1 nat i december 2023
Svar fra Harpreet den 25. jan. 2024
Thank you for the awesome review Stephen

8/10 Udmærket

Barry

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Only I wish I did was stay longer
Overnattede 1 nat i januar 2024
Svar fra Harpreet den 25. jan. 2024
Barry this review is so lovely, thank you so much. I plan on sharing with the team at our next meeting.

6/10 Okay

Steve

Synes godt om: Rengøring
Had to pay extra to park. Shower did not drain very well so the tray filled with water.
Overnattede 1 nat i januar 2024
Svar fra Harpreet den 25. jan. 2024
Hello Steve, my apologies for the issues you faced. I will ask the maintenance team to investigate.

10/10 Fremragende

Mustafa Hassan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastic
One of the most comfortable Hotels i have stayed considering i suffer back problems. I Love the shower room love the idea toilet is separately.
Overnattede 2 nætter i januar 2024
Svar fra Harpreet den 25. jan. 2024
Hello Mustasfa, I am so happy to read you enjoyed your stay. Thank you for sharing your experience with this wonderful review.

10/10 Fremragende

Zeshaan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra Harpreet den 25. jan. 2024
Thank you Zeshann

10/10 Fremragende

William

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2023
Svar fra Harpreet den 25. jan. 2024
Thank you William

10/10 Fremragende

Jade

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Comfortable nights sleep
We had booked a twin room but it hadn’t been added to the system but the receptionist got us allocated to a twin pretty quickly. Room was very comfortable, beds a really nice balance between soft and firm - super comfortable. Considering it’s by the motorway we couldn’t hear anything with the windows closed and between that, the blackout curtains and the air con it made for a really good nights sleep - would definitely stay again!
Overnattede 1 nat i december 2023
Svar fra Harpreet den 25. jan. 2024
Hello Jade, thank you for sharing all about your great stay. I appreciate you taking the time to post about it.

8/10 Udmærket

warren

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Harpreet den 25. jan. 2024
Thanks Warren

10/10 Fremragende

Giorgio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Harpreet den 25. jan. 2024
Thank you Giorgio

8/10 Udmærket

Tatontsang

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Harpreet den 25. jan. 2024
Thank you Tatontsang

10/10 Fremragende

Gurbax

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i december 2023

8/10 Udmærket

Aaron

Overnattede 1 nat i december 2023

10/10 Fremragende

Baljit

Overnattede 1 nat i december 2023

10/10 Fremragende

Adam

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

Isabel

Overnattede 1 nat i december 2023

10/10 Fremragende

Peter

Overnattede 1 nat i december 2023
Svar fra Harpreet den 25. jan. 2024
Thank you Peter

10/10 Fremragende

John

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2023
Svar fra Harpreet den 14. dec. 2023
Thank you John

10/10 Fremragende

Lewis

Overnattede 1 nat i december 2023
Svar fra Harpreet den 14. dec. 2023
Thank you Lewis

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Harpreet den 14. dec. 2023
Thank you

10/10 Fremragende

Emma

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and good facilities for a place to stay after a night out. Breakfast was great!
Overnattede 1 nat i december 2023
Svar fra Harpreet den 14. dec. 2023
Hello Emma thank you for the awesome review.

10/10 Fremragende

Bev

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Met by a smiling receptionist. Check in was quick. Room clean and comfortable and surprisingly quiet.
Overnattede 1 nat i december 2023
Svar fra Harpreet den 14. dec. 2023
Hello Bev thank you for the lovely review

10/10 Fremragende

Olomololaye

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Harpreet den 5. dec. 2023
Thank you

10/10 Fremragende

Steph

Overnattede 1 nat i december 2023
Svar fra Harpreet den 5. dec. 2023
Thank you Steph

6/10 Okay

Charlotte

Rejste med familie og småbørn
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely hotel and very helpful friendly staff, it’s fantastic being dog friendly too. Only thing that lets it down is the food from the restaurant. Paid £11.25 for a pizza that tasted like a £5 frozen pizza from a supermarket, and had to wait over 30minutes for it.
Overnattede 1 nat i december 2023
Svar fra Harpreet den 5. dec. 2023
Hello Charlotte, Thank you for praising our friendly staff and dog-friendly atmosphere, we are a team of dog people here. We're sorry the restaurant experience didn't meet your expectations. We'll address the concerns about the pizza quality and wait time promptly. Your feedback is valued, and we hope to offer an improved dining experience on your next visit.

10/10 Fremragende

Kaitlyn

Overnattede 2 nætter i november 2023
Svar fra Harpreet den 20. dec. 2023
Thank you