Overnatningsstedets facade
Tjek tilgængelighed

Anmeldelser af Hampton Manor

5 out of 5
Hampton Manor
Shadowbrook Lane, Solihull, England

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 28 af i alt 33 anmeldelser" "
Bedømmelse på 8 − Udmærket. 2 af i alt 33 anmeldelser" "
Bedømmelse på 6 − Okay. 1 af i alt 33 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 33 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 0 af i alt 33 anmeldelser" "

9,6/10

Rengøring

9,8/10

Service og personale

10/10

Faciliteter

9,6/10

Overnatningsstedets tilstand og faciliteter

9,8/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Thea

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff couldn’t have been any more attentive and the food at Smoke was amazing. Beautiful surroundings and overall a very enjoyable stay.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

haleemah

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Amazing stay. Very friendly staff and impeccable service - felt like home away from home. The property itself is stunning and very well looked after. Would definitely recommend for an oasis of peace outside the city.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Gareth

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff, wonderful food and beautiful room. Couldn’t ask for more
Overnattede 1 nat i maj 2024

10/10 Fremragende

Neil

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024

10/10 Fremragende

Jane

Overnattede 1 nat i marts 2024

10/10 Fremragende

Emma

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A beautiful property. Very well appointed. The Cottage is absolutely stunning. You must try the bakery. I had to bring some sourdough back home with me!
Overnattede 1 nat i marts 2024

10/10 Fremragende

Susan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
What a stunning place! Homely yet magnificent but so comfortable and welcoming and all the staff were super accommodating and friendly. A real jewel of a find!
Overnattede 1 nat i marts 2024

10/10 Fremragende

Sharan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Customer services is exceptional Beautiful grounds, great loacally sorced food
Overnattede 1 nat i marts 2024

10/10 Fremragende

Donna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024

10/10 Fremragende

Marc

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Sheer Excellence.
Amazing property with lovely grounds. The staff are amazing and welcome you like an old friend and make you feel at home. Nothing is too big an ask! Definitely a new favourite hotel. Lots of treats such as cookies and tea / coffee. Very relaxing and perfect for switching off and recharging.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Nicky

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
As an interior designer and holiday let’s owner Hampton Manor is a fabulous example of quality and high standards which is followed through by the staff maintaining them. My favorite place to stay in the Midlands. Nicky Bright Interiors & Holidays
Overnattede 1 nat i februar 2024

8/10 Udmærket

Ela

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful hotel
Hotel is beautiful in terms of design and architectural detail, however its restaurants are flooded with local residents. They are also there for coffee during weekends and bring dogs and children, making the place rather busy and not a quiet spot. hotel guests do not have the guarantee to eat there unless they book a place at the restaurant well in advance. I would advise 4 weeks ahead. Also our room smelled funny when we first arrived. Food in the Smoke restaurant is good but I wouldn’t say it’s excellent. Wouldn’t rate Customer service in the restaurant as 5 stars either. Reception staff however was excellent and so was the hotel breakfast.
Front of property
Overnattede 1 nat i februar 2024

10/10 Fremragende

Alastair

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The staff were incredibly attentive and friendly. One of the best stays I have had.
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Derek

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is an amazing hotel with excellent restaurants. The staff were extremely friendly and couldn't do more to help you. I loved the tour of the hotel & restaurants by the owner. We'll definitely be back !
Overnattede 2 nætter i januar 2024

10/10 Fremragende

Julie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely place and staff!
Overnattede 1 nat i januar 2024

10/10 Fremragende

Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Blessed with loved winter weather our w/e stay was great. We recommend taking advantage of all the activities on offer. We will be back for the resteraunt!
Overnattede 2 nætter i november 2023

10/10 Fremragende

Richard

Overnattede 1 nat i september 2023

10/10 Fremragende

joanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fabulous midweek treat
Stayed for just one night and ate at Smoke. Beautiful setting, lovely hotel and fabulous meal. We couldn’t fault any aspect of our stay
Overnattede 1 nat i juli 2023

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Anniversary treat
Amazing!
Overnattede 2 nætter i juli 2023
Svar fra HM den 11. jul. 2023
Thank you for your comment. We are glad you enjoyed your stay.

4/10 Dårligt

Simon

Synes godt om: Rengøring
poor ventilation and very noisy from Birmingham Airport
Overnattede 1 nat i juni 2023
Svar fra HM den 15. jun. 2023
Hi Simon,Thank you for your feedback. Yes, we are located near Birmingham airport, so the planes can be heard. We haven't received this feedback about the ventilation for the room you stayed in before, so this is something we will look in to this.

10/10 Fremragende

Dominic

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The mix of traditional-style furniture with new technology. The games room and vinyl player were amazing. Food was fantastic and staff were extremely accommodating and helpful.
Overnattede 1 nat i juni 2023
Svar fra HM den 15. jun. 2023
Thank you for the feedback, we are extremely pleased that you had such a wonderful time and enjoyed all aspects of your stay!

10/10 Fremragende

Erik

Forretningsrejsende
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great experience to stay overhere
Overnattede 1 nat i maj 2023
Svar fra Hampton Manor den 11. maj 2023
We are very pleased to hear you had a great experience, hopefully see you again soon.

4/10 Dårligt

emma

Rejste i en gruppe
Synes godt om: Service og personale, værelsets komfort
Synes ikke om: Rengøring
If you’re looking for a spa, don’t book here
If you’re expecting a Spa, don’t bother , there isn’t one. There is a pamper room somewhere on the estate (apparently) but with no staff on site or facilities what so ever. We booked a suite , the mini bar was empty there were broken electronics in the room and card key broke several times over the 2 days. As well as this, there were stains on the carpet and the decor was in desperate need of updating. To top it off the night porter let us out for a cigarette and then locked up the building g which meant we were stuck outside in the icy weather from 11:45 pm to 1:45 in the morning and the hotel phone was set to voicemail! Other than that the other staff were lovely and the bed was extremely comfortable!
Overnattede 2 nætter i marts 2023
Svar fra Hampton Manor den 24. mar. 2023
Hi Emma, Thank you very much for your feedback, we do strive to take on board feedback to improve our guests experiences. I am so pleased that you thought our staff are lovely, are we are a wonderful team that likes to go above and beyond for all of our guests. We are extremely disappointed to hear about your experience of being stuck outside - we have liaised with the team and I understand that you were compensated for this inconvenience. We are sorry to hear that you were not happy with the decor of your room - our rooms are an older, vintage style, so can only apologise that this was not to your taste. In terms of the spa facilities, we do have a treatment room on site, this is how Expedia choses to categorise the treatment rooms, and these are bookable prior to your stay via Hampton Manor Clinic. We do not advertise that we have any other facilities such as a swimming pool. Many thanks, Hampton Manor

10/10 Fremragende

Mahum

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Wish there was an extra star for this place
I've stayed at some amazing places, and experienced some out of this world cuisine, but this place is at another level, 15 course meal. Truly an outstanding overall experience.
Overnattede 1 nat i februar 2023
Svar fra Grace den 13. feb. 2023
Thank you for the feedback, we are extremely pleased that you had such a wonderful time!

10/10 Fremragende

Asif

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Highly recommend
Unbelievable stay. Me and my wife went for a staycation and it didn’t disappoint. Food was amazing, the ambience was good. Nice and relaxing. Smoke - restaurant unbelievable and the service was very good. Only bug bear was you could hear airplanes due to the close proximity to the airport. But didn’t stop us from having a great time.
Overnattede 1 nat i december 2022
Svar fra Grace den 13. feb. 2023
Thank you for your feedback. We're glad to hear the food was amazing, along with the ambience - the team at Smoke do pride themselves on great service, so I'm glad it didn't disappoint!