Hoteller nær Birkdale golfklub

"Mold under the soap dish and no toilet paper"

"My stay at the Residence Inn by Marriott Lake Norman was extremely disappointing. The first issue was the cleanliness of our room. A boot was left under the bed from a previous guest, which immediately made me question how well the room had been cleaned. The biggest concern was the pool area. One of my kids stepped on tiny metal bristles that were scattered in the pool. When I reported this to the staff, the manager, was defensive instead of showing concern or even taking a closer look at the...

"Property was located near route 95 and restaurants but rooms smelled musty like ac units had not been cleaned in some time or ever . Otherwise ok location for one night"

"Place is under a major renovation. Not sure they would still conduct business in such conditions. Construction crew onsite with heavy equipment beeping early morning. Please refund the money."

"The check-in staff was not pleasant at all. The hotel smelled like cigarettes and I am not a smoker. The suite looked like it had not been booked in a while. It had not been vacuumed or dusted in a while. It did not have a fresh smell to it at all. Aluminum foil was covering something in the ceiling and the television only had a sound (no picture). I informed the morning clerk an and his reaction was wow! Definitely OVERPRICED!!!! I will never stay there again and definitely will not recommend...

"Perfect stay for a business trip."

"Need better A/C in gym, but gym is still nice. Staff very friendly Room was super comfy, beds are soooo comfortable a/c works great. The location is convenient...close to shops, stores, restaurants."

"Rooms were very clean and the staff were very friendly and helpful"

"Very convenient, welcoming staffing amazing services"

"Very clean room. Friendly staff."

"I like the property, friendly staff. Bed was too soft for my liking, I like a firm bed but other then that it was good"

"Genuinely not sure why the price is expensive here. My girlfriend was stuck in the shower due to the door not open/ close properly, no microwave(anywhere in the building, so don’t bring left overs), a lukewarm fridge, no complimentary water, no pool, breakfast not included, and a daily parking fee to top it off. I always book with the Marriott family but this is by far the most under whelming experience I’ve ever had. I genuinely wanted to cancel my stay and go to the Hilton. Will never return."

"Great place to stay with pets."

"The rooms were huge . Very clean hotel"

"Property was well maintained, very clean, very friendly and helpful staff. Only microwave is in the lobby"

"Just one big problem when we came to the room someone elses name was on the table and not ours, it said welcome mr. Christian, my name aont that but Usman"

"Nil"