Hoteller nær Birch Run Premium Outlets

"Our room was severely damaged like it had been broken into. The main door did not close properly and the bathroom door handle was loose and did not lock. The couch was not as shown on the website and was a major downgrade. The hotel did not have a comparable room to change us to so we had to stay in that room. Very disappointing. That room should not be used until it is properly restored."

"The hotel is a bit outdated. Bed was comfortable. Staff was very kind and courteous. The only amenities ( in room) was a bar of soap and hotel size shampoo/conditioner combination. We did not eat breakfast. Fruit, muffins, pastries. Did not have a hot tub."

"Everything met our expectations."

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"Love the helpfulness of the staff and property. Has breakfast and supper. It’s amazing food."

"Room was clean, and the breakfast was adequate."

"Good Stay 4 nights Staff was friendly and quick with any questions or concerns room was good a lot of parking"

"Exterior door entry to room. Room had no carpeting, old beat-up furniture, poor flooring (don't walk barefoot) no hair dryer, no tissues, towels were old, no coffee/tea in room. Shower and vanity were nice. Overall, 1.5 out of 5 is a fair rating. Over-priced for quality. At another hotel next night, pd $10 more for what we would rate 4 of 5 and had everything missing from the Knights Inn."

"The staff were extremely helpful. Motel is not new, it's not like a Holiday Inn but room was clean, though it could have had more than one set of towels in it. Didn't use the AC but the heat worked. Location was very convenient to where we were going and price was right. A great choice for our stay."

"Room smelled, floor dirty, nasty food in the kitchen sink, burnt holes in the sheets and blanket."