Hoteller i Big Sandy

"Work still in progress changing it from whatever it was to a Hawthorne. Thermostat hanging sideways on wall, some caulking in room and main hallway needs to be touched up, no stopper in bathroom sink. OK for one night's sleep. Breakfast selection limited. Needs a good inspection review before calling it complete."

"I have stayed at most of the hotels in the area and this is the nicest. Very clean updated property. The room was very nice and spacious. Very safe area. The staff was friendly."

"The staff was great and welcoming."

"No microwave in the rooms, wish the beds were more comfortable but overall good stay."

"The owner of the place is out there working hand by hand inside by side cleaning up all the air conditioning unit.. and I have to say he worked harder than any of these workers.. I would recommend this is a good place to stay"

"AC was very noisy, the sheets had holes, besides the breakfast was included, they requested me to pay $3 per breakfast, finally, they requested a deposit of $100 (it was reimbursed), I didn't know I had to pay a deposit"

"Everything was nice except the elevator. The elevator made a noise and sounded like it was going to break down at any moment. Otherwise everything was amazing. Elevator definitely needs an upgrade. "

"The price was good. The bed was comfortable. The first room had a very strong chemical fragrance that triggered asthma, and they did kindly give us a different room where they didn't spray that fragrance. Had to wait until it was cleaned. The new room smelled of ancient cigarette smoke residue, the small amount that lingers after a place is fixed up. No musty/moldy smell, which was good. So we stayed. Bathroom extractor fan worked well, along with A/C. Shower water pressure was good and modern...

"Nice place to rest while traveling for ball games"

"El desayuno no era como otros holiday inn, no habian salchichas de pavo, la pisina era super fria, el jacuzzi no funcionaba y el piso de la pisina se veia sucio, no la podimos utilizar, lo unico bueno era la limpieza del cuarto, pero esten mas al pendiente cuando se acaban los jabones. "

"I appreciate you guys soo much"

"The hotel is good for the price. The best things were the sheets, the air conditioner, the towels and the breakfast. The sheets were the softest I’ve ever slept on. The mattress's need to be replaced. The air conditioner kept the room chilly like I like it. The room had a strange smell each time I entered. I didn’t notice once I was in the room a few minutes. It may have been the cleaning products that were used. The towels were plentiful and soft. The breakfast was good with choices such as...

"Very very impressed with greet and check in. So grateful and happy with parking and the room. Very please customer."

"Parking convenient .little musty around pool area..but other than that.. sufficient and on first floor."

"It was a very nice & quiet place to stay. The staff were very polite. I would definitely stay here again when visiting longview."

"Place was clean but staff was very rude and when I asked about the pool for my kids to swim they said it's closed and after I asked if chance if they served breakfast they said no and were extremely rude and demanded that myself and 2 daughters, who just had their mother pass away, check out or they would have to call the police. I've been traveling for the last 2 years for work and have never been treated this way. THEIR POOL IS NOT OPEN."

"This property is beautiful. Our room was beyond gorgeous. Breakfast was great. I called bc it was going to be midnight before we arrived—- desk guy called me by name at check in and assured me it was ok. Enjoyed the nice shower."