Hoteller i Big Lake

"We enjoyed our stay here for one night. It’s close to a lot of things. Only thing to complain about was the noise of the airconditioning, but that was solved but shutting it off"

"An absolutely lovely place with the greatest view overlooking St Margaret’s Bay. Owner was very friendly and helpful. We would definitely recommend."

"Property was great. Staff was not helpful as far as making recommendations for restaurants nor must-see places in Truro."

"Checking in was bad, they didn't have our reservation. We were given an "upgraded" room which was a horrible. It was on the 3rd floor, and they later told me (at check out) that the 3rd floor hadn't been renovated yet. The room we got was dirty (we found 2 used balloons on the floor), I am not sure it had been cleaned at all. We found 2 kids toys left behind from the last guest. The pull-out couch was horrible to sleep on (we had booked a 2 queen room, and got a king + pull-out couch). I...

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"We were happy with the hotel, the amenities and the staff. The location of the hotel in proximity to the boardwalk and other local attraction is excellent. Having the mall with a great food court just steps away next to the hotel is also incredibly useful and convenient. Our only negative, as minor as it is, is the Hotel Restaurant. We decide to try to go there for breakfast one morning and despite the restaurant being rather empty we were told wait there to be seated. She then went about her...

"The room was small and very minimal. It needed some form of countertop under the TV or something to give you more space to set things. Only having one window made it feel a bit too closed off. The bed was fine. The A/C worked well. The hotel itself was nice and modern. The room was clean. I would stay again, but not in a single queen room. I would get a room with two queens, just to, hopefully, get a bigger room."

"Beautiful hotel, beds were comfy even the pull out sofa:) very clean, staff were pleasant and helpful."

"Front desk staff was very helpful"

"Bay view, on site restaurant, location"

"Staff helpful, friendly"

"My stay was good. I was in the area for a celebration of life for a close friend. The only complaint I have is they have Roku TV and the TV would not work. Other than that, I had a pleasant stay."

"Hotellet trænger til en modernisering. Elevatorerne virkede ikke et par gange under opholdet og det tog alt for lang tid med at få dem ordnet. Især en asiatisk medarbejder i receptionen var meget uhøflig og virkelig ubehøvlet, hun burde ikke arbejde i servicesektoren. Ellers okay, men det har ændret sig og der kunne sagtens blive som før i tiden. "

"Hotel was not very clean"

"It was beautiful and clean and spacious. Only downer was that there weren’t any dishes or cutlery in the kitchenette. Location is a real bonus too."

"Be aware of the room you are choosing. We stayed in Aft Castle room 6. The online pictures show living areas, kitchens etc but we had one very small room and small bathroom, with no additional living areas, not representative of the photos. If you have mobility issues, this is not your room, as it is three floor walk up. As well, there is very limited parking on site, with overflow parking one block away."