Hoteller nær Big Island

"The property was clean and the staff was friendly and helpful, but I asked for a Mountain View room and was given a wheelchair accessible room, and there was so much noise above me that it felt like they were doing construction or there was a gym upstairs. This was a little upsetting because I had a long bike ride in the morning and that was the reason why I stayed there"

"Paid for a king suite with a whirlpool tub. No tub. Ila at desk very rude and said she couldn’t do anything about it because we booked through Expedia. Also charged more than the advertised rate for a pet. Hot tub was warm not hot. Pool and hot tub area not clean. Would not come there again"

"Room was small but very nice and clean . everyone was very pleasant . Would stay there again when I am in the area ."

"I’ve never stayed in such filthy conditions in my life. The walls and linens looked like literal crime scenes. Even the most basic swipes at cleaning have been ignored for so many years that there would be no reason to complain. Staff was nice but it was very difficult to get a 3rd and 4th towel (despite me checking in 4 people). i had to go to the office twice and beg. That said it was cheap-cheap so I guess I got what I paid for. A good value if you want a comfy-ish bed, an oversized tv, and...

"It's always such a treat to stay here..... I literally decided to stay up in the mnts even having to drive down to Asheville for work the next morning... the place is wonderfully kept, great staff - and an amazing setting with excellent food.... Looking forward to my next visit !"

"Everything was clean and ready for us. Was a cold week but still nice and warm with the gas logs. Kitchen was supplied with utensils and cooking equipment. Enjoyed our stay. We will be back. "

"Room was clean and adequate"