Hoteller nær Big Dam Bridge

"Only thing that was bothersome was the attitude of desk clerk on check in - she couldn’t be bothered when I asked about getting a different room - curt short answer just not possible - I asked about room on first floor - my wife has mo bility issues - we ended up on 2nd floor but at end of hallway which was a distance "

"The refrigerator was exceptionally loud when it cycled on. There wasn’t any lotion in the dispenser. The room was clean and the bed was comfortable."

"Shower is clogged, water not draining. Poor maintenance."

"Housekeeping and breakfast staff are not very courteous. They could use some training in customer service "

"No issues "

"I had been driving all day from Wichita Falls and arrived later than expected due to driving in the rain. Shawn is an angel, he helped me check in smoothly & understood I was very stressed out. I left to get food, and upon returning to the hotel Shawn saw me as I was going into the elevator. He found my credit card that I dropped after checking in and he returned it to me. I was very thankful Shawn found it because it could have been a problem. Shawn's customer service is welcoming &...

"Perfect for concerts at Simmons bank arena"

"The property needs at least a small lighted sign right next to the drive you turn on the road to approach the hotel. Our room #was 100… at approximately around midnight we were awakened by screeching cars and extremely LOUD music right in parking lot or alley behind our room …loud yelling and laughter. They screeched of in their cars about 20 minutes later. I’m all for having a good time, but not on at midnight on a Monday night right outside our window in our room, after traveling for 10 hrs on...

"Young lady at the front desk was awesome!"

"The experience was a hotel, not a motel."

"AC is worked great. Hair in the room. Room outdated. I asked for a receipt , said I would get it through email , never got the receipt. Tight parking but empty enough. Felt safe. "

"Everything was excellent"

"Room was clean, bed was VERY comfortable. My only complaint is the breakfast that was not good."

"Overall, an overpriced average hotel. The front desk staff needs to be more helpful and polite. If you book through Expedia, they will charge a $65 resort fee per night, per person. I will not return to this property again. Expedia should disclose all fees, including the resort fee, upfront."

"Customer service was excellent! The hotel is under some construction. Bathroom is outdated. No ice machine available on any of the guest room floors. Unfortunately there was a roach inside of the refrigerator inside of my room, the front desk switched my room with no hesitation! Hotel has a bar onsite, service was great at bar, too!"

"Everything was clean, staff was kind, a little noisy night but no fault of hotel."

"No breakfast bar"

" Idid not eat breakfast we had other plans . But everything else that you would want in a good motel it offered it. I have stayed there before and will stay again. One thing would be nicer if it had two chairs in a double room instead of one."

" Way enjoyable stay. Nobody was there at check in but a. Wry nice gentleman on the kitchen staff let us in. I did have to call the number on the door and giver her the code that had been sent. Other than that it was a great stay. The woodwork the bed the charm and location were all great "