Hoteller nær Big Creek Reservation

"This place is awesome! The hotel is in a very safe location. It looks newer, updated and comfortable. The rooms are very comfortable and luxurious feeling. The bed was extremely comfortable. My only complaint is that I wish the breakfast went later than 9am as we just missed it by the time we made it to the lobby. We would definitely stay here again!"

"The Staff was welcoming and friendly! The hotel is in a nice location with lots of places to get coffee and breakfast quickly if you didn't want to eat at the hotel. The room was clean and the kitchen in the room was so useful and nice. I would definitely stay there again with my family."

"Rooms weren’t very clean. Staff was helpful with bringing extra towels and blankets up to our room. Shuttle was very nice and friendly driver. You have to pay a daily rate to leave your car parked during your trip which I think should have been advertised. I thought it was free parking. Breakfast was good. "

"Nice property "

"Nice stay. Will return."

"The breakfast worker was extremely friendly."

"everything was nice"

"This was a terrible experience. Got to the property at 10:50pm a sign was posted at the reception desk but no signs be ever returned. Called the hotel and could hear phone ringing but no one ever picked up. Waited there until 11:30pm because I didn’t want the hassle of trying to find a hotel that late at night which I got anyway. Terrible, unprofessional experience. Would not recommend. "

"I had my first very bad encounter at this facility. There was a female staff that I had never met before as I come there pretty frequently. She called my room at 10:12pm complaining of noise over her head in the office. I was fast asleep and told her it must be the other room opposite side over her. She knew that I was the one in the room and she was just being flat out Racist. I came to office to explain and she loudly put me out of the office with threats of calling the police. I packed my...

"L'odeur d'égout dans la.chanbre était très désagreable"

"The room was not clean, there were paw print stains on the bed as well as a lot of mysterious crumbs, asked them to change the sheets and they insisted the bed was not dirty, just stained (despite the crumbs) and then changed the top blanket for us. on top of that there were several bugs I found around the room and a very strong odor in the room. Felt incredibly unsafe with the people around as well."

"The staff was rude. The room was nasty... broken toilet seat, rusty curtain rod. The worst hotel I've Ever stayed at!!!!!!!"

"Only thing microwave wasn’t working "

"Terrible and absolutely disgusting property. If you book here be sure to be ready for dirty rooms with poor guest experience. Staff who is unwilling to help with cleanliness issues."

"no nonsense and clean large room with couch larger delxue suite has sliding door essentially makes the room a two bedroom always stay here when in Cleveland as to it close airport and renato car place "

"Good staff and family friendly "

"For the continental breakfast, they didn’t even have potatoes with your eggs and meat The building is very old The bathrooms definitely need to be updated in the rooms"

"Clean room-- rooms a very large for a hotel room. Breakfast had a wide variety of options. Friendly staff. "

"Room was clean and spacious. Staff was pleasant. Only there for a short time, so didn't get to experience breakfast. we did have dinner and it was very good with a nice ambiance as they had a lone guitar player/singer who did a nice job."