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Anmeldelser af Ramada by Wyndham Bettendorf

2.5 out of 5
Ramada by Wyndham Bettendorf
3020 Utica Ridge Rd, Bettendorf, IA

Anmeldelser

4,4
Bedømmelse på 10 − Fremragende. 40 af i alt 401 anmeldelser" "
Bedømmelse på 8 − Udmærket. 38 af i alt 401 anmeldelser" "
Bedømmelse på 6 − Okay. 54 af i alt 401 anmeldelser" "
Bedømmelse på 4 − Dårligt. 97 af i alt 401 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 172 af i alt 401 anmeldelser" "

4,4/10

Rengøring

5,4/10

Service og personale

3,8/10

Faciliteter

4,2/10

Overnatningsstedets tilstand og faciliteter

4,6/10

Miljøvenligt

Anmeldelser

6/10 Okay

Christal

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Faciliteter
It seemed old and in need of updates
Overnattede 1 nat i maj 2024

6/10 Okay

Monique

Synes godt om: Service og personale
Synes ikke om: Faciliteter
I enjoyed the staff. She was very friendly. The one that checked me in the air didn’t get very cool in there so it was kind of stuffy and I ended up having a bloody nose. I don’t know if there was mold in the room that was under paint or what but or maybe the air filter needs to be changed I did love the fridge raider freezer. That was a great bonus because I left my water ice cold. I was really disappointed in the breakfast. I thought there might’ve been some fresh fruit or yogurt, but it was just waffles, toast cereal, Coffee, orange juice and apple juice. Also my TV was not clear. It was fuzzy looking so I didn’t watch TV. I’m glad I brought my iPad. I’m not sure if I’ll stay here again or not.
Overnattede 1 nat i maj 2024
Svar fra Ramada den 24. maj 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Forfærdeligt

Rick

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Did not get the room I booked said it was out of order. Was put in a room with the carpet coming up a/c did not work. Poop was shut down also.
Overnattede 1 nat i maj 2024
Svar fra Ramada den 24. maj 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Dårligt

nathalia

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Bad
Overnattede 1 nat i maj 2024
Svar fra Ramada den 24. maj 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Forfærdeligt

Rafael Sanchez

Rejste med familie, Rejste med kæledyr
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beware: Not pet friendly. Only dog friendly.
Overnattede 1 nat i maj 2024
Svar fra Ramada den 24. maj 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Forfærdeligt

Tim

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
As a traveling sales person for the last 20 years, I have stayed in some sketchy places, but this one absolutely takes the cake!!! Staff wasn’t bad when we first checked in, but my son rolled his ankle at a basketball tournament, and I went down to get an extra pillow so he could prop it up overnight, and they tried to tell me there was not an extra pillow anywhere in the hotel. Don’t expect anything in terms of the facilities, all the handrails are sticky, out of water signs on the public bathrooms in the lobby, signs stating that all of the doors are exit only and you can’t get back in, which I found out was a lie because I saw people come in and out with their key card. While outside at any time of day three or more people, just wondering the parking lot smoking cigarettes off of the ground and obviously under the influence of some sort of drug. All hallways other than the lobby smelled badly of marijuana, we stayed for three days, and never had our room cleaned once. Pool has been out of service by the looks of things for years. Although there is an Area in the lobby for a light breakfast, there was never anything put out during breakfast, and no coffee available anywhere other than the two packs that they give you in your room, which is absolutely atrocious. I don’t know who owns or runs this hotel, but Wyndham should absolutely drop them, they’re giving the brand a bad name
Overnattede 2 nætter i april 2024
Svar fra Ramada den 10. maj 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Udmærket

NICOLA

Forretningsrejsende
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
The overall place can be cleaner.
Overnattede 1 nat i april 2024
Svar fra Ramada den 6. maj 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Dårligt

Marcus

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
This hotel needs a renovation. It’s ancient and offers no amenities worth speaking on. It’s running off pure luck. They are an emergency maintenance incident waiting to happening before the entire place collapses. Not the best group of people who frequent this hotel too!
Overnattede 1 nat i april 2024
Svar fra Ramada den 6. maj 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Corey

I had to get my room key reprogrammed, which was inconvenient after a long day. The breakfast was very minimal at best. Very dark area and when I poured a glass of apple juice, not only was it warm but it was orange juice.
Overnattede 1 nat i april 2024
Svar fra Ramada den 1. maj 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Forfærdeligt

Justin

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
One of the worst hotels I’ve ever been to. 1st room still had food in it nothing was cleaned. Offered a 2nd room that was worse than the 1st, the room was attempted to be clean but literally was left not cleaned fridge wide open room smelled musty, no toilet paper and some kind of mold growing in the sink. Went down to front desk again and she offered a 3rd room and assured me this time it would be better, I said we are not staying here and requested my money back.
Overnattede 1 nat i april 2024
Svar fra Ramada den 1. maj 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Dårligt

Debra

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
This hotel was run down and not managed properly. There was no breakfast, the front desk staff was not helpful, music was played in the parking lot till midnight, rooms were decently cleaned but lacked the touches a “Ramada “ would normally have. Will be to staying here again, and will choose a currently hotel change in the future.
Overnattede 2 nætter i april 2024
Svar fra Ramada den 1. maj 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Udmærket

Darryl, Marysville

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Property requires a $100 security deposit on top of the rental rates. This is NOT shown on Expedia's website. The deposit was returned but it took two days for it to post on my credit card. Expedia needs to include this information for every lodging requiring a security deposit. When about to check out, I advised the receptionist of this. When I was ready to check out about five minutes later, the receptionist was nowhere to be found! Not acceptable!! I took a picture of the door key I left at the hotel along with the deposit notice on the counter. On the plus side, the room was decent enough although the shower head and diverter valve need to be replaced. Also, no hair dryer was provided. The big allure to this place was the room rate shown on Expedia's website. The ice machine on the ground floor was inoperative; I had to go to the 3rd floor for the only working unit at this property. In summary, the unavailability of the receptionist when I checked out and shoddy maintenance left a negative impression of this place. Also, requiring a security deposit is stooping way low for a Ramada. I would recommend avoiding this property for these reasons.
Overnattede 1 nat i april 2024
Svar fra Ramada den 18. apr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy with the stay, we require deposit of 100 as per hotel policy and rules to be followed. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Forfærdeligt

Laura

Rejste med familie
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When I booked this hotel, it said it came with a free breakfast and when I checked out and was looking all over for the breakfast. I was told that I could buy one of their items from their little back room. Also, when I walked into my room, it was filthy. The mirrors were dirty, the place was very dusty and the bathtub was so disgusting I wouldn’t even take a shower in it. When I mentioned this to the front staff, they really didn’t care and said I’m sorry. I will never stay here again.
Overnattede 1 nat i april 2024
Svar fra Ramada den 18. apr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Forfærdeligt

Zachary

Rejste med familie, Rejste med partner, Rejste med familie og småbørn, Rejste med kæledyr
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ridiculously expensive it’s pet friendly but if there’s an excessive amount of pet hair they charge $250 like are you kidding me? Just wasn’t great
Overnattede 1 nat i april 2024
Svar fra Ramada den 8. apr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were unhappy with your stay, its our hotel rules to make sure, every customer get satisfied with their stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Udmærket

Mark

For a clean no frills nights stay it was acceptable for the rate. The free breakfast was very disappointing.
Overnattede 1 nat i april 2024
Svar fra Ramada den 8. apr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were unhappy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Dårligt

Bobby

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very rundown. Next to nothing for a continental. Some bread, donut holes and coffee. The pool was closed
Overnattede 1 nat i april 2024
Svar fra Ramada den 8. apr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were unhappy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Forfærdeligt

Lucus

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
What an awful place. And awful staff. $50 room paid in full, the.n an additional $100 deposit, THEN $5 key deposit. What an absolute joke.
Overnattede 1 nat i marts 2024
Svar fra Ramada den 26. mar. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you have not enjoyed the stay, the deposit is for incidentals and we release if the room was in good condition. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Fremragende

Auddra

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was great
Overnattede 1 nat i marts 2024
Svar fra Ramada den 26. mar. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. It is always a pleasure to receive positive feedback.I am particularly pleased that you were happy with your stay.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Forfærdeligt

Darkaya

Overnattede 2 nætter i marts 2024
Svar fra Ramada den 26. mar. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Dårligt

Amanda

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Pool is colse room were dirty our shower curtain rod was broken the staff was rude and i was charged a pet fee for a registered service dog with documents provided
Overnattede 2 nætter i marts 2024
Svar fra Ramada den 12. mar. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had not enjoyed the stay due to housekeeping issues and the pool is closed due to maintainance issues.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Dårligt

Marissa

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Ramada den 8. apr. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were unhappy with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Forfærdeligt

Tasmine

Rejste med familie, Forretningsrejsende
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Molded room, rude staff, stained floors, chair ripping apart. Will not be back
Overnattede 1 nat i februar 2024
Svar fra Ramada den 20. feb. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy during your stay at ramada,rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Never again
Dirty towel in the bathroom. Smelled like dirty feet. Empty soda bottles and shooters behind the nightstand. Dirty plastic fork and bottle caps under the bed.
Overnattede 2 nætter i februar 2024
Svar fra Ramada den 8. feb. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were not happy during your saty beacuse of poor housekeeping issues, you must have informed the same to frontdesk they would have changed the room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Fremragende

Hannah

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was quite an really nice
Overnattede 1 nat i januar 2024
Svar fra Ramada den 8. feb. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. It is always a pleasure to receive positive feedback.I am particularly pleased that you were satisified during your stay at Ramada. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.

6/10 Okay

Chris

Rejste med partner
Seems to be understaffed. Outdated and not well kept. But the price was cheap.
Overnattede 1 nat i januar 2024
Svar fra Ramada den 8. feb. 2024
we are sorry that you were not happy with your stay at Ramada, we will fix the issues and thanks for letting us know. Your feedback is very important to us.

2/10 Forfærdeligt

Reece struve

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Audacity.
It’s amazes me this property has the nerve to charge a deposit because I promise I couldn’t have left this room in worse condition than I received it in. This room is disgusting broken tiles all around the jetted tub, what looks like mold. All the caulking around everything is disgusting looking like mold in areas. I usually never leave a negative review even if I’m not happy with a property but I’m just blown away that one in this condition would have the audacity to charge someone a deposit, I’ve stayed all over the world and this room should have been the cheapest room of all but it still costs the same as any hotel in the area. Pictures do not do this room justice and it’s supposed to be one of their suites.
Overnattede 1 nat i januar 2024
Svar fra Ramada den 20. feb. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you were unhappy during your stay, our policy is that we charge a deposit of 100 its an hold for any damages or smoking in the room, Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Dårligt

Jeni

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I didn’t like that my room hadn’t been thoroughly cleaned from the previous guest, it smelled bad and there was zero hot water for my shower. I ended my stay in under 3 hours.
Overnattede 2 nætter i januar 2024
Svar fra Ramada den 21. jan. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you are not satisfied with the services, you must have asked the frontdesk for a different room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Josh

Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Ok
Svar fra Ramada den 14. jan. 2024
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our services satisfactory. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations.

8/10 Udmærket

Janet

Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter
I'm not coming back here.
It was an ok hotel stay. Quiet & close to area shopping & eats. The room looked poor- old, beat up chair, creaky bed & marred doors where mirrors had been taken down. Water in sink blasted out. No kleenex in the room either. No ice at vending & breakfast was minimal with dessert plates to put your food on - plus only a roll of school paper towels - no napkins. Worse Ramada I've ever stayed.
Overnattede 1 nat i december 2023
Svar fra Ramada den 22. dec. 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you have not enjoyed the stay at Ramada due to the incomplete breakfast and furniture in the room.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Forfærdeligt

Nathan

Rejste med familie, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I'd say you get what you pay for when the room is $60/night...but this was somehow worse than expected. The place is obviously on its last leg - between the holes in the wall and ceiling, toilet paper holder being clearly ripped off the wall and just sitting on top of the toilet, and the dark red stains on bedsheets that leave you guessing that really seal the deal here. Don't worry though, after enough $5 charges for guests losing their room keys, and key holders with room numbers scribbled over and over turning the slips into miniature palimpsests, the place will turn around for sure.
Overnattede 2 nætter i december 2023
Svar fra Ramada den 22. dec. 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you have been charged for unreturned key , its our hotel policy that customers need to return the key and the same is informed when checking the customer by frontdesk people.. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Forfærdeligt

Gregory

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Not Good
It turned out to be a dump, black mold it the bathroom, the toilet didn't flush , and the beds were full sized beds instead of the queen sized we reserved. The beds had 3 (each) very uncomfortable pillows (one of them smelled bad) and the sheets were dingy white. The carpet was dirty as well. It was a disappointing stay, I wouldn't recommend this establishment to anyone. We ended up checking out at 3:00am and risk driving home instead of staying any longer.
Overnattede 1 nat i november 2023
Svar fra Ramada den 22. dec. 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you have not enjoyed the stay at Ramada due to the housekeeping issues.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Dårligt

Steve

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023
Svar fra Ramada den 22. dec. 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you are not satisified with your stay at Ramada, we as a team will look into the issue. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Forfærdeligt

Onnica

Synes ikke om: Rengøring
Overnattede 1 nat i november 2023
Svar fra Ramada den 22. dec. 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that youare not satisfied with the services offered by the Ramada, we asa ateam will look into the issue and will take care about that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Fremragende

Jacob

Overnattede 1 nat i november 2023
Svar fra Ramada den 15. nov. 2023
Thank you for the feedback, Jacob! We hope to welcome you back again soon.

4/10 Dårligt

Mark

Overnattede 1 nat i november 2023
Svar fra Ramada den 22. dec. 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you are not satisfied with the services at Ramada. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Dårligt

Senri

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Find somewhere else
The room was very outdated and dirty. My socks were black from just walking in the room. The sofa sleeper had no mattress, so the sofa cushions kept sliding back. The shower curtain rod was not installed correctly causing the bathroom to become soaking wet. The bed was thin and pillows flat and uncomfortable.
Overnattede 1 nat i november 2023
Svar fra Ramada den 15. nov. 2023
Hello Senri,Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

10/10 Fremragende

Fidel

Overnattede 14 nætter i oktober 2023
Svar fra Ramada den 22. dec. 2023
Thank you for taking the time to tell us about your experience at Ramada by Wyndham Bettendorf. It is always a pleasure to receive positive feedback.I am particularly pleased that you are satisfied with the services of Ramada. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Udmærket

Jim

Synes godt om: Faciliteter
It was ok for the price
Overnattede 1 nat i oktober 2023
Svar fra Ramada den 15. nov. 2023
Hello Jim,Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

4/10 Dårligt

Tamara

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The pool is never open
Overnattede 3 nætter i oktober 2023
Svar fra Ramada den 15. nov. 2023
Thank you we are working on getting pool open soon.

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Ramada den 15. nov. 2023
Hello Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

6/10 Okay

Aaron

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Reserved King room, given 2 doubles. No bathroom access from lobby. Room fridge unable to shut due to ice. Sink unclean. No comforter available on bed
Overnattede 1 nat i oktober 2023
Svar fra Ramada den 15. nov. 2023
Hello Aaron, Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

6/10 Okay

John

Synes godt om: Service og personale
I liked that it was quiet
Overnattede 4 nætter i oktober 2023
Svar fra Ramada den 15. nov. 2023
Hello John,Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

10/10 Fremragende

Fidel

Overnattede 7 nætter i oktober 2023
Svar fra Ramada den 15. nov. 2023
Thank you for the feedback, Fidel! We hope to welcome you back again soon.

2/10 Forfærdeligt

Filipe, Fairfield

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lerd kust say I will never book a room here. I had to ask to switch rooms 3 times for different reasons ( uncleaned room or for malfunctioning bathroom. Dust is everywhere in the rooms.
Overnattede 2 nætter i oktober 2023
Svar fra Ramada den 15. nov. 2023
Thank you

4/10 Dårligt

Tadd

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2023
Svar fra Ramada den 15. nov. 2023
Hello Tadd,Thank you for your glowing review! We're thrilled to have exceeded your expectations. We hope to welcome you back soon for another exceptional experience.

2/10 Forfærdeligt

Mayra

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Terrible Bad noise in the bathroom the whole night
The room had a terrible noise, it was like that the whole night, we decided to stay because it was after 9:00PM and We were extremely tired. The bathtub had a yellow spot. I could not sleep well in that room
Overnattede 1 nat i september 2023
Svar fra Ramada den 15. nov. 2023
Thank you

4/10 Dårligt

michael

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
needed some remodling
Overnattede 1 nat i september 2023
Svar fra Ramada den 15. nov. 2023
Hello Michael Thank you

2/10 Forfærdeligt

Steven

Rejste med familie, Rejste med kæledyr
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The entire hotel was dirty - including the floors and walls. All the trash cans outside were overflowing with trash. We felt dirty just staying there. A room with two queen size beds: no blankets, not enough pillows; only 1 towel and wash cloth. Breakfast consisted of a waffle maker, syrup (no butter), cereal & milk and white bread with a toaster. No fruit, no pastries. I will probably not be through that way again, but if i was, I would avoid this hotel completely.
Overnattede 1 nat i september 2023

2/10 Forfærdeligt

Richard

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was probably the worst hotel I have ever stayed in. Toilet dirty, bedding filthy...the manger wanted us to changed the sheets, no ice that worked, no pool that was leaned, no breakfast at all even though it was advertised...I could go on.............
Overnattede 1 nat i september 2023

4/10 Dårligt

James

Synes ikke om: Overnatningsstedets tilstand og faciliteter
pool closed for six years. Owners milking it before closing.
Overnattede 2 nætter i august 2023