Hoteller nær Bess Center

"The pool was definitely a plus. Especially for kids. Everything was great, except the shower barely had any hot water. Our door to our room looked like someone was trying to break in at some point, but it was probably because of the latch on the inside."

"The property was good. For the price, I would expect a little more, but it was adequate. The morning breakfast was good. The staff was a bit "hovering" over people, I'm not sure why. They will charge you $2.00 per day to have access to the hotel safe, which is a bit odd. You have to ask them to reverse the charge when you leave, so it will catch some people. I also don't like the new "trend" that hotels now have of not cleaning your room or bathroom every day, unless you ask them to. ...

"Nothing was open. We were there on a Saturday night. Restaurant was open, but wasn’t open pool was closed. We can use the gym because he had to walk through the pool. They did give me my resort fee back."

"The pictures on Expedia were misleading and did not accurately reflect the condition of the property. At the time of booking, there was no indication that the pool was out of service or that the gym was closed. These are important amenities, and both the hotel and Expedia should ensure that such information is clearly disclosed before guests make a reservation. In my opinion, this property is closer to a motel than a hotel. The complimentary breakfast was extremely limited, consisting of a...